Residence Inn Ontario Airport

3.0 star property
3-star hotel near Ontario Convention Center

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Photo gallery for Residence Inn Ontario Airport

Exterior
Reception
Outdoor pool
Fridge, microwave, oven, stovetop
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪3 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

7.0 out of 10
Good
(51 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Ontario

Close to airport.Stay at this Ontario hotel and you'll be within half a mile (1 km) of Ontario Convention Center and 2 miles (3 km) of Regal Edwards Ontario Palace. Cucamonga-Guasti Regional Park and Topgolf are also within 3 miles (5 km).

What's nearby

  • Ontario Convention Center - 3 min walk - 0.3 km
  • Cucamonga-Guasti Regional Park - 1 min drive - 1.5 km
  • Toyota Arena - 3 min drive - 4.1 km
  • Ontario Mills Shopping Mall - 4 min drive - 5.6 km
  • Victoria Gardens - 8 min drive - 11.5 km

Getting around

  • Upland Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Corner Pub - ‬2 min drive
  • ‪The O Lounge - ‬4 min walk
  • ‪Del Taco - ‬19 min walk

About this property

Residence Inn Ontario Airport

3-star hotel near Ontario Convention Center
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

  • 200 guestrooms or units
  • 2 levels
  • 25 buildings
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 460 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 125 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Pretty go they just need to fix the hot tub
Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Unpleasant stay

Good: Customer service by employees at the front desk was great, nothing to complain about. Walking distance to the Ontario convention center is great. Bad: Rooms are getting a little run down. Our electronic door tap opener was broken and we had to have staff open our room for us, but twice we were left out of our room for like 10-15 minutes until being able to get in. Worst: these hotel rooms at this property are more like those of an apartment complex. There were other trashy guests below us who were literally screaming and swearing at each other until well into the middle of the night. Slamming into walls, throwing things. My entire family felt incredibly unsafe because of this. And the guests across the way had their door open, were blaring music until all hours of the night, had ladies coming and going dressed like prostitutes, and made the entire surrounding area smell like marijuana. Live life however you want, but not when you’re at a hotel with other guests and families nearby. Of course we didn’t want to report anything to the hotel or the police because we didn’t want any trouble or retaliation from the trashy guests, so we just shut up and took it like all the descent people of the world have to constantly do. Would absolutely never stay here again because of this, and it’s sad because it isn’t about the property or the location itself, just the guests that were there. Maybe we just had bad luck.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 1 night in Mar 2025

6/10 Okay

Selena

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Easy walk to the convention center.
Stayed 1 night in Mar 2025

4/10 Poor

Latoya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Abhiram, Oakville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay in LA at this property; it made us feel home away from home. The staff is courteous, and pancakes at breakfast were the kids' favorite, though we ran out of them for a few days. That was only a sour point.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ning, Cupertino

Stayed 1 night in Mar 2025

10/10 Excellent

lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Mar 2025

8/10 Good

Vanesa

Disliked: Property conditions & facilities
Ty
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Rosalinda

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
It was great
Stayed 8 nights in Feb 2025

6/10 Okay

Jayla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be great, but unfortunately it wasn’t. There was weave hair, condom wrappers and trash all over the walk ways and parking lot. The door to the room was off centered so I was stuck wrestling with it with my luggage in my hand. Also got stuff from the inside a few times. There was holes in the carpet, and the walls are thin so you can hear any and everything outside. The pots and pans were dated. The shower had hair in it and the body wash holder was dirty. This is my first time staying at a residence inn and having an off experience. Just needs a major upgrade. I would recommend paying a little more for a hotel in the area if you can.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 1 night in Mar 2025

8/10 Good

MARCAl

Stayed 3 nights in Feb 2025

6/10 Okay

Anita

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Residence Inn is in a great location for the Ontario Convention Center. The room was clean and the bed was comfortable. It was nice to have separate HVAC and water heating and it was quiet. However the furniture was very shabby and in need of replacement. The couch cushions were fraying and the vinyl on the bar stools and ottoman were peeling so bad that they should be in the dumpster. The wallpaper in the bathroom was peeling. And the carpet was stained and bunched up. The outsides of the buildings and stairs need painting and a lot of the sidewalks need to be replaced because they are a serious trip hazard from tree roots lifting the concrete. Everything was just old and desperately in need of replacement. But the staff were friendly and doing their best with what they had to work with.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dyonte

Liked: Staff & service
Parking prices add up for the duration of your stay. The units are a bit outdated but convenient given the location and price. If you’re on the first floor, expect to hear everything from guests on the second floor. The staff are great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025