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Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
4.5-star luxury property near Costa Azul Beach, connected to the convention center

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Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Property video
Reception
View from room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Costa Azul Beach
    ‪16 min walk‬
  • Palmilla Beach
    ‪3 min drive‬
  • Puerto Los Cabos
    ‪6 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

View from room

Club One Bedroom Master Suite

  • 106 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Resort View (Double)

Deluxe Room, Resort View (Double)

Deluxe Room, Resort View (Double)

  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe Ocean Front One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Deluxe Ocean Front One Bedroom Suite

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Ocean Front)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Ocean Front)

  • 48 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front One Bedroom Master Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Two Bedroom Grand Master Suite

View from room

Club Ocean Front Two Bedroom Grand Master Suite

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Swim Up Master King

Terrace/patio

Club Swim Up Master King

  • Sleeps 3
  • 1 King Bed

View all photos for Club Swim Up Master Double

Club Swim Up Master Double

Club Swim Up Master Double

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Master Ocean Front)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Master Ocean Front)

  • 77 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Ocean Front)

Room, 1 King Bed (Ocean Front)

Room, 1 King Bed (Ocean Front)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Master King

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Master Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Master Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View One Bedroom Master Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Club Ocean View One Bedroom Master Suite

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe Ocean Front Studio Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Deluxe Ocean Front Studio Suite

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Ocean Front Double)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Ocean Front Double)

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Resort View Master King

  • 54 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Master Double

Resort View Master Double

Resort View Master Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Ocean View (Master Club One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, Ocean View (Master Club One Bedroom)

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Ocean View (Double)

Deluxe Room, Ocean View (Double)

Deluxe Room, Ocean View (Double)

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Resort View

  • 59 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Master Club One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, Ocean View (Master Club One Bedroom)

  • 118 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

San José del Cabo

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 miles (10 km).

What's nearby

  • Playa Hotelera - 12 min walk - 1.1 km
  • Costa Azul Beach - 16 min walk - 1.4 km
  • Palmilla Beach - 3 min drive - 3.9 km
  • San Jose del Cabo Art District - 4 min drive - 2.7 km
  • Puerto Los Cabos - 6 min drive - 4.6 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪La Hacienda Baja Grill - ‬1 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪La Plaza - ‬3 min walk
  • ‪Lateral Crudo & Asado - ‬6 min walk
  • ‪El Zafiro - ‬4 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

4.5-star luxury property near Costa Azul Beach, connected to the convention center
Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 4 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1794 out of 2823 reviews
Rating 8 - Good. 539 out of 2823 reviews
Rating 6 - Okay. 257 out of 2823 reviews
Rating 4 - Poor. 112 out of 2823 reviews
Rating 2 - Terrible. 121 out of 2823 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adham

Miguel was the best
Stayed 3 nights in May 2025

10/10 Excellent

MIKE, MERIDIAN

Stayed 4 nights in Mar 2025

8/10 Good

Danielle, Blue Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Nikki

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

simrat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing and we really enjoyed our stay. It was beautiful, but the staff definitely got less stars because a lot of them they don’t speak good English and specially in the buffet area. The staff is terrible. They take your order and they never come back so on our last day I had to call this guy and tell him about it and then he started speaking perfect English he said OK ma’am I’m sorry about that and today you will have A1 service. Not sure what that meant but that day we did get A1 service. My daughter was pregnant and she was having difficulty sitting in the chair so she asked the waiter for a cushion and he just did not understand what she was asking for finally after asking a few other people we did get the cushion, but it was frustratingStaff in all the service areas definitely need a lot of training.
Stayed 4 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service!
Stayed 3 nights in Mar 2025

8/10 Good

andrew joseph

Stayed 3 nights in Feb 2025

10/10 Excellent

Ursula Denise

Travelled with group
Liked: Amenities
Super friendly staff, very clean, amazing food
Stayed 6 nights in Mar 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Ziva in San Jose Del Cabo was incredible. The staff was nothing short of excellent, kind, and attentive. The resort is very well kept and the atmosphere is perfect. We will definitely be going back.
Stayed 4 nights in Mar 2025

10/10 Excellent

angelica Fajardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort to stay at. The amenities are wonderful along with their staff. Our hostess CATALINA was wonderful and on top of our stay. She helped us with everything we needed and was in touched with us all throughout our stay. DANIEL was also wonderful and was helpful. We enjoyed and loved our stay. Excellent food especially at Casa Cortez for dinner. Excellent wait staff and manager at the restaurant.
Stayed 4 nights in Mar 2025

8/10 Good

ALEJANDRO PADILLA, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Jan 2025

10/10 Excellent

William Craig, Charlotte

Stayed 3 nights in Feb 2025

10/10 Excellent

Roslyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Mar 2025

10/10 Excellent

Iskun

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful, rooms were clean and staff was friendly. Food was good.
Stayed 4 nights in Jan 2025

8/10 Good

dimitri

Stayed 5 nights in Feb 2025

10/10 Excellent

Ying Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful! The walls seemed very thin as we could hear the alarm clock at 6:00am in the room next door. And the A/C didn’t work quite right. Food was great and the staff were beyond excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this property. Everything was amazing. The food and service was wonderful and being right on the beach was such a bonus. Would come back again and loved the swim up room. Spend the money and get the updated room with a butler!
Stayed 3 nights in Feb 2025

8/10 Good

Brianna Marloy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely gorgeous! My only complaint, the A/C went down in the entire property. The rooms, the hotel, the restaurants, everywhere had no A/C. Luckily, it was the end of February, so the weather wasn’t too bad.
Stayed 3 nights in Feb 2025

4/10 Poor

Sheena

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I recommend staying at another hotel. The hotel is overpriced considering parts are under construction. The construction noise is inescapably loud and an eye sore. During our last night, the water pressure got really low in one bedroom and then started spewing out brown water. In our other room, there was no water at all. The room furnishings are also very old and dated. The front door in one bedroom was not shutting completely so maintenance had to repair it, causing us to wait in the room until they were done. The front desk lady was rude and offered no customer service. Although we booked two rooms in one reservation, they separated us in two different floors. She did nothing to give us an adjoining room. The hotel servers were very nice including Santiago near the pool. The food at restaurants are decent for an all-inclusive resort. The lobby bar cocktails were good and what you’d expect in an American hotel bar. The beach was nice but wish there were more lawn chairs out there to lay out and tan, and whale watch. The spa masseuses are great! The spa amenities are average. I would not come back to this hotel again.
Stayed 3 nights in Feb 2025

6/10 Okay

Launie, Chattaroy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was pretty nice. We booked the ocean front unit. Top of the line! It was supposed to come with a butler. He was totally useless. We would request coffee cups and they would never come. The check in was a separate area and they took forever because they wanted to upsell up on the spa. Annoying. The food was good. The kids area is adorable. The hotel is under construction. It looks like it will be nice. However it is noisy and dusty. Also next door is under construction so also noisy. They keep the hotel pretty clean but our room needed update. We paid like $18,000 for the room so we expected some great things.
Stayed 8 nights in Feb 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

zina

Travelled with family
The resort was beautiful and had everything we needed good food and plenty entertainment we celebrated my daughter birthday we had a blast
Stayed 3 nights in Feb 2025

2/10 Terrible

Alireza

Disliked: Cleanliness, amenities, property conditions & facilities
With so many places to stay in Cabo, this place is by far the worst. My room couldn’t cool down, if you’re in a group of 10 or 20 and one person had a few too many drinks, everyone is punished by being cut off. The food is horrendous. Even the staff said they wouldn’t eat it. Basically we starved for 4 days and couldn’t wait to eat Panda Express at the airport on our way back.
Stayed 3 nights in Feb 2025