Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Expedia
Nice place, staff was great, bed was hard for my taste and pillows were small. Everything was clean.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Trey,We're glad to hear you found our staff great and appreciated the cleanliness of our hotel. We appreciate your feedback regarding the bed and pillows; we will pass this on to our team for further review and improvement. Thank you for taking the time to share your experience with us.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Noisy during the night with lots of traffic. Air conditioner did not cool our room.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello TERESA,We apologize for the inconvenience you experienced with noise and the air conditioner. Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Nice breakfast, many restaurants nearby.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello John,We're delighted to hear you enjoyed our breakfast options and the convenient location with nearby dining choices. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further comments or questions, please do not hesitate to reach out to our management team.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Baryali,We are delighted to hear that you had a wonderful stay with us. We hope to welcome you back soon for another enjoyable experience!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Melissa, We're sorry to hear you didn't fully enjoy your stay. Please contact us directly to discuss any specific concerns you may have so we can address them appropriately. We value your input and hope to make your next experience better.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Looks great the outside. Rooms are dated and patched up but fairly clean. It's definitely a bate and switch. Luckily I only booked one night so not too bad
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Leontae,We appreciate your feedback on our hotel's appearance and cleanliness. Our team is continuously working on improvements to enhance our guests' experience. Your comments will be shared with the relevant departments for review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Hill
Publié le 1 mars 2024 sur HotelsThey need to switch to full size pillows not throw pillows on the bed
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Hillary,Thank you for sharing your feedback with us. We appreciate your suggestion regarding pillow size and will forward your input to our management team for review and consideration. Guest comfort is important to us, and we strive to make improvements based on valuable comments like yours.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Room was neat and clean. Lady at the front desk was nice and personable. Morning breakfast was great
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello Jason,We are pleased to hear that you enjoyed the cleanliness of your room, the friendly service from our staff, and the breakfast offerings during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional experiences for all our guests. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Was a very nice place to stay. The lady that worked in the breakfast area worked very hard to make sure that there was enough for breakfast.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello Kathleen,We're delighted to hear you had a pleasant stay and enjoyed our breakfast service. Our team always strives to provide top-notch service to all our guests. Your kind words will be shared with our breakfast staff to recognize their dedication. Thank you for taking the time to share your feedback with us.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello Sara, We appreciate you choosing our hotel and regret that your stay was not up to our usual standards. Please feel free to contact us directly with any feedback you may have so we can improve for future guests.
