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Staybridge Suites - Louisville - East by IHG

3.0 star property
3-star hotel in Middletown

Choose dates to view prices

Photo gallery for Staybridge Suites - Louisville - East by IHG

Exterior
BBQ/picnic area
Exterior
Seasonal outdoor pool
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Housekeeping
  • Pet-friendly

Explore the area

Map
11711 Gateworth Way, Louisville, KY, 40299
  • Southeast Christian Church
    ‪6 min walk‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

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About the area

Louisville

Middletown stay.A stay at this Middletown hotel places you within half a mile (1 km) of Southeast Christian Church and 3 miles (5 km) of Skyview Park. Hunnington Place Shopping Center and Hurstbourne Corners Shopping Center are also within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 6 min walk - 0.6 km
  • Mall St. Matthews - 8 min drive - 10.0 km
  • E.P. Tom Sawyer State Park - 8 min drive - 6.4 km
  • Oxmoor Center - 9 min drive - 11.0 km
  • Springhurst Towne Center Shopping Center - 12 min drive - 17.3 km

Getting around

  • Louisville Intl. Airport (SDF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Yoki Buffet - ‬19 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Staybridge Suites - Louisville - East by IHG

3-star hotel in Middletown
Staybridge Suites - Louisville - East by IHG offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites - Louisville - East by IHG. Parking is available for a fee.

This 3-star Louisville hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • 23 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites - Louisville - East by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 582 reviews
Rating 8 - Good. 119 out of 582 reviews
Rating 6 - Okay. 69 out of 582 reviews
Rating 4 - Poor. 51 out of 582 reviews
Rating 2 - Terrible. 46 out of 582 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jenny, OREGON CITY

Travelled with partner, Travelled with group
Liked: Amenities
Many of th staff, while friendly, were very new to their jobs and had difficulty explaining the amenities or couldn't help me. This hotel, while it had a very nice outside patio, has seen some wear over the years and the flooring should be replaced. I liked that it was in a quiet and convenient location to Louisville.
Stayed 4 nights in Apr 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was stated sleep. Four people will only sleep three at Max. Lotta broken things stated had indoor pool does not price incorrect from what was on the website. Very rude customer service.
Stayed 1 night in Mar 2025

8/10 Good

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RICKY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was what I expected, good.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Nice and out the way. Not much around makes it peaceful. Being right off the highway also makes it accessible!
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place was very nice, we really enniyed our time there. But i wasnt impressed with our room. The locked on the door was broke, the one light did not work, the hair dryer was broek and the lock for the bathroom was broke as well. Curtians were ripped as well. Also i wish i was told before i reserved my weekend was not told about the daily parking fee as welll!
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived on a Tuesday and they didn’t attempt to bring towels until Friday. They only leave 3 towels. The staff was rude except the breakfast area. They had fountain drinks which was a huge plus.
Stayed 5 nights in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Smelled like weed on the entire first floor. Nice person at desk. Paying $10 fo parking is OBSCENE. Silly. It’s Louisville not downtown Chicago. A tad pricey considering the age of the interior of the property is showing.
Stayed 1 night in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Rufus C

Stayed 4 nights in Oct 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms. Breakfast and amazing staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy

Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and extremely nice. The man that owns it I think got the snow off of the truck for me and my husband. Brandy and Gia are extremely good people as well. The whole staff is.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely great people. I don’t know the man’s name but he might be the owner, got the snow off me and my husbands truck. It means so much. Brandy and Gia are extremely good people as well. The lady that gets the food ready is the same. I recommend this place if you want a great staff who treats you like family. I love you guys.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ronnie

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Woman at desk when I arrived was not only friendly, but super helpful and delightful. Feel like the room is good value for what you get. Safe area. Lots of good dining options nearby
Stayed 1 night in Dec 2024

2/10 Terrible

Terry

Liked: Staff & service

Pass Up

I will say that both the evening receptionist and morning receptionist were both very nice. Other than that i dont have anything else nice to say about thia hotel. During my stay i stayed in room 100 and to say that it is dated would be an understatement. The couch was out of the 1970s. The carpet at the kitchen area was all falling apart. The tube was stained. Drywall was messed up in the closet area. I have travel and sure i have unfortunately stayed in worse hotels buf they knew that they werent anything special. This place has the delusion that it is way better than it is by the over pricing. It is not a $170 night hotel. I'd say between $65-85 tops. Oh and they charge you $10 a night to park your car. I have stayed in many hotels over the years all over the US and not once have i ever paid the hotel extra to park my car. And i have stayed in cities and unless it was vallet i never paid extra for parking. And this hotel is not in the cities. I think its just a way for there management to take advantage of their customers. I have business in the area and i wont stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Marcia

Liked: Staff & service
Disliked: Property conditions & facilities

Lower expectations

Pros: Safe location, ample parking, easy access Cons: extremely worn, missing basic items like coffee pot, phone, functioning hair dryer, working thermostat
Stayed 1 night in Dec 2024

6/10 Okay

Charles Brown

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Not to bad
Stayed 3 nights in Nov 2024

2/10 Terrible

Jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I interacted with was kind, courteous, and went above and beyond to make sure my stay was easy and convenient. Superb experience!
Stayed 3 nights in Nov 2024

8/10 Good

SUZANNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient stay

We really liked being within walking distance of our convention, and Staybridge suites provided a comfortable, relaxing atmosphere. Great choice. We liked having a fridge, microwave, basic dishes, and a couch in our room. The bed was super comfortable and everything was very clean. We had expected “light touch” housekeeping during our four night stay, but that did not happen. Perhaps we needed to request that at the desk. We reported a slow draining sink due to an inoperative garbage disposal, and I am sure the property manager will get that fixed for the next occupants. The breakfast is adequate with hot and cold options, and Staybridge suites offered a Monday through Wednesday evening happy hour with light refreshments, which was a nice way to meet up with others attending the convention. We will stay here again! Be aware that parking is an additional $10 per night.
Stayed 4 nights in Nov 2024

6/10 Okay

Kendrick

Liked: Staff & service
Proprty is tired and could use a refresh. Cleanliness wasn't the best. The bed was well worn and the mattress was very saggy.

8/10 Good

Jayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mildew.
Stayed 1 night in Sep 2024

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024