Woman at check in was wonderful! Was given a room that had DIRTY sheets. Hair and dirt on a made bed. Bottom sheet, comforter, then a top sheet. Never seen a bed made like that. Room was otherwise clean. Was upgraded to a suite. Room was clean. Bed was made Bottom sheet, comforter, blanket. No top sheet. But at least it was a clean bottom sheet. I wonder if they wash the comforters daily. In the high-end suite had 2 coffee pods, no sugar, creamer, stir stick. In bathroom had 2 body lotions and a conditioner. No shampoo or soap. At checkout asked for General Managers name and phone number. Was told they have no GM. How about the manager. Was told they have no real manager, but a certain lady would be back in 3 days.
Spanish lady at desk was a joke and with answers like that didn't belong there. Someone needs to be accountable. At night absolutely no lights in the parking area. Pitch black. Something not right is going on here.