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Altstadt Hotel Krone Luzern

3.0 star property
3-star historic hotel near Chapel Bridge

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Restaurant
Front of property
Quadruple Room | Bathroom
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Lucerne

Old Town Lucerne stay.With a stay at this Old Town Lucerne hotel, you'll be steps from Lucerne Town Hall and Rosengart Collection. Mill Bridge and Jesuit Church are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 12 min walk - 1.0 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel near Chapel Bridge
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 387 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Great location. Helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giffen, Bel Air

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marcie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. In the middle of everything.
Stayed 1 night in Feb 2025

8/10 Good

CHUN YIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Monroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

CHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful scenery

Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Lezlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Large room.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JESUS ENRIQUE SANCHEZ, EL PASO

Stayed 13 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place to stay. Right in the middle of everything. If you opted in for their breakfast very nice and the price is fair. Rooms are clean and a good size. Staff was friendly and very helpful Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Vijoy

Stayed 1 night in Nov 2024

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place

This hotel had exceptionally large 3 person rooms with all the necessary amenities. The location was perfect for visiting the Christmas markets and touring the area. Staff was friendly and welcoming!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice in Old Town

Excellent location less in Old Town. Only about 10-15 minute walk from the train station. Very close to shopping and restaurants. The entire town is very walkable. Breakfast was typical European and quite good. Room was clean. Front desk staff were very friendly and helpful with suggestions. Would definitely stay again.
Stayed 4 nights in Nov 2024

8/10 Good

kristin

Travelled with family
Liked: Cleanliness, staff & service

Decent accommodation in old town

Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and comfort

Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Carla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities

Just OK.

The hotel is in a great location for touring Lucerne and the old town. Three of the four front desk staff were amazing to deal with but one was somewhat crusty and not very friendly. The room was quite dark…we needed to use our phone flashlight to see the coffee maker. Bathroom shower had mold along the edges. The room definitely needed a refresh of paint etc. The hallways made us feel like we were staying in a hostel or a college dorm. Better colours and a few paintings would help make it more inviting.
Really dark
College dorm hallway.
Stayed 2 nights in Nov 2024