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Des Alpes Luzern

Property class: 3
3-star hotel near Chapel Bridge

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Photo gallery for Des Alpes Luzern

Exterior
Restaurant
Terrace/patio
Double Room, Balcony, River View (21m²)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Hertensteinstrasse
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²)

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony)

  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

Single Room, Balcony, River View (14m²)

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Old Town Lucerne hotel, you'll be steps from Chapel Bridge and Saint Peters Church. Rosengart Collection and Lucerne Town Hall are also within half a mile (1 km).

What's nearby

  • Hertensteinstrasse - 2 min walk - 0.2 km
  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 6 min walk - 0.6 km
  • Lake Side Promenade - 6 min walk - 0.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 175 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬3 min walk
  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Tchibo - ‬2 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Heini Conditorei - ‬3 min walk

About this property

Des Alpes Luzern

3-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 487 out of 797 reviews
Rating 8 - Good. 209 out of 797 reviews
Rating 6 - Okay. 70 out of 797 reviews
Rating 4 - Poor. 19 out of 797 reviews
Rating 2 - Terrible. 12 out of 797 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Lovely view from my single room, infact that was the best part of the hotel, the room was modern and clean, but bathroom design was horrific I struggled to get in and out of the bathroom and the shower was the same. Coffee machine wasn’t working so they changed that on the second day. Also I had a foreign currency transaction fee for paying for the hotel, it was my first time in Switzerland and the hotel could have told me to pay in local currency to avoid that. There was one member of staff very helpful at reception but one didn’t really understand what I was asking but was polite nevertheless. In all was a nice hotel, location and the staff at breakfast were great and very attentive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ginna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Des Alpes is the place to be in Luzern from the moment i arrived until i left. Everyone was nice and friendly, helpful and tryly made my stay unforgettable. The room i stayed in has a direct view of the Chapel.Bridge, its centrally located and close to everything. The restaurant on the first floor is amazing. I highly recommend this hotel to anyone visiting this storybook town!
Stayed 2 nights in Jan 2026

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Front desk workers very friendly and helpful. Great location with beautiful views. Enjoyed our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

ROSS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly. Breakfast in the hotel was nice . River view was nice but we did not have balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super conveniently located. Incredible view on the river side. Our room was recently remodeled.
Stayed 1 night in Dec 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do want to mention that when we checked in we found that we didn’t have enough hangers for both of us. The room was very cold and coming from Canada we were not happy until my daughter saw the heater in the closet. Coming in late we did contact the reception desk the next morning and they did take care of us. The staff was friendly . It would be nice if a microwave was in the room—restaurants do close at 10 pm The view from our room facing the Lake was so beautiful We could see the mountains and the beautiful city the old town has so much with the shops, restaurants and within walking distance. It is one of the most beautiful cities I have ever seen. Thankyou—Joy
Stayed 4 nights in Dec 2025

10/10 Excellent

Lynne

Fantastic view of the river, Capelbrooke bridge and the mountains behind the city, with snow on top. Sunrise and sunset were magical. Location is perfect, close to train station and lots of restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

CHERYL

Stayed 5 nights in Dec 2025

10/10 Excellent

PADMANABHAN, TRACY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was memorable. Excellent amenities and very good accessibility to transportation options; best view from the windows; very good breakfast and dinner.
Stayed 3 nights in Nov 2025

10/10 Excellent

william

staff and cleanliness. and
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities
It had a great location right next to Chapel Bridge. The staff was tremendously friendly and helpful. I couldn’t be happier with my choice of hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel! They upgraded our room and it was gorgeous!
Stayed 1 night in Nov 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay! Hanna at front desk and was very helpful and kind. Will highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly. Incredible view of water/bridge. So close to train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to beat. Lakefront location, buzzy area yet rooms quiet and spotless. Excellent breakfast served at table. Top marks to housekeeping and reception - an item left in the room was found and returned safely by post. Everyone was kind and helpful. Swiss efficiency at its best. Recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the river. Very good restaurant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! Enjoyed our little balcony. Breakfast was delicious!
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kanja

Stayed 2 nights in Oct 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Chapel Bridge! Loved the balcony. Sweet and helpful staff!
Stayed 1 night in Sep 2025