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Hotel Central Luzern

3.0 star property
3-star hotel near Chapel Bridge

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Photo gallery for Hotel Central Luzern

Property grounds
Creator video
View from room
Free daily buffet breakfast
Family Room (Cosy)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy)

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy)

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(55 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Cosy)

Family Room (Cosy)

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble)

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble)

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for COSY Double Room

Premium bedding, in-room safe, desk, soundproofing

COSY Double Room

  • Sleeps 2

View all photos for Noble Double Room

Premium bedding, in-room safe, desk, soundproofing

Noble Double Room

  • Sleeps 2

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Single Room

  • Sleeps 1

View all photos for Noble Single Room

Premium bedding, in-room safe, desk, soundproofing

Noble Single Room

  • Sleeps 1

Noble Family Room

  • Sleeps 2

Cosy Family Room

  • Sleeps 2

About the area

Lucerne

Heart of Lucerne.Within a 10-minute walk of the hotel, you'll find Chapel Bridge and Lucerne Town Hall. Also, Saint Peters Church is within half a mile (1 km) and Loewenplatz is within 2 miles (3 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lion Monument - 14 min walk - 1.2 km

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Heini - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪just a little brewpub - ‬2 min walk

About this property

Hotel Central Luzern

3-star hotel near Chapel Bridge
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Built in 1910
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 0-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 61 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service
Check was easy and staff was super helpful. Room was clean but small. Breakfast was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hotel Central Luzern! The front desk staff was so helpful, gave great tips and recommendations! The hotel is a five minute walk or less from the train station, and easy to find! The room is clean, beds and comforters were amazing! We would stay again for sure!
Stayed 2 nights in Nov 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was poor. Good Location. Staff was pleasant. I would consider it again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ljiljana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel. It is almost next to the train station. Excellent central location, very friendly staff. They gave us free transport vouccher and a free drink. Coffess and teas in breakfast area are always available. You can use that area to eat your own food if you need. There is very homly atmosphere. Free lugage storage is available. Excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast(no fried foods) lots to pick from. Can use breakfast room throughout the day. Free coffee and tea all day, descent wifi. Would return to this property
Stayed 2 nights in Sep 2025

8/10 Good

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and stay

This hotel is very conveniently located close to the main train station. We had a very comfortable stay and enjoyed the breakfast buffet.
Stayed 1 night in Sep 2025

6/10 Okay

Annmarie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You know how flying economy gets you to your destination, but you really can’t wait to deplane. Felt the same staying at the Lucerne Central Hotel. Noticeably cramped so would not recommend staying there more than two nights. Noise level will depend on the behavior and consideration of the guests near your room as well as the location of the room. Street-side rooms reportedly are very noisy. On a positive note, the hotel is conveniently located near the main train station, restaurants, and Lake Luzern.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our honeymoon! The room was nice, breakfast was great, and the staff was extremely helpful! Would recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for walking to old town. It was close to the train station. There was a selection of restaurants close.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B; helpful staff; provide space for guests to bring in and consume their own food, and a fridge for storage (this is a great idea, particularly in an expensive city like Lucerne!)
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is showing its age. Rough around the edges and very small bathroom and especially the shower. There is no AC and it’s recommended to sleep with the window open yet people, traffic and construction is loud. And there are lots of bugs that come in. Would stay somewhere else next time.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has no air conditioning and we didn't sleep because it was hotter than heck
Stayed 1 night in Aug 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Great location. Very friendly staff. The rooms are somewhat small and lack any real ventilation except if you open the windows. No screens so bugs can get in. Could use some better ventilation, or at least screens, possibly air conditioning - otherwise they get really stuffy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Central was the perfect location for our 5 nights in Lucerne. The included breakfast was very well done and plentiful. The convenience of having the refrigerator with provided labels so that we could store some food along with other guests was such a great idea. Additionally, they had a Vending machine for soft drinks wine, beer and then coffee and tea was available 24 hours a day. Lovely quaint hotel would certainly recommend it and stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness
Certral and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was delightful. Super convenient for the station and the boat pier, 5 mins walk max, and from the main old town. Breakfast lovely and fresh, with a lounge area for all day use and bringing your own food back to eat (great when trying to save a bit of money and not eat out every day!). Friendly staff who made me feel really welcome. If I'm back in Luzern, I would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel located close to the train station, ferry boat and the lake. Lovely restaurants in the area and great food
Stayed 2 nights in Sep 2025

6/10 Okay

Bobbie

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was awful cheap and worn down
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine, Anthem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upgrade! So convenient to everything. Very clean 😊😊😊
Stayed 1 night in Aug 2025