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Waldstaetterhof Swiss Quality Hotel

3.5 star property
3.5-star hotel near Chapel Bridge

Choose dates to view prices

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Contemporary space with a clear pathway to the kitchen area, featuring a sofa, bar stools, and a bar counter.
Relax in a stylish space with a floor lamp, comfortable chairs, and beautiful artwork.
Welcome to our reception area, featuring a comfortable seating space with a sofa and armchairs, a reception desk, and a floor lamp.
Relax in a stylish room with a neatly made bed, city views, and ambient lighting.
Relax in this inviting living space with a beige sofa, armchairs, and a coffee table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
Zentralstrasse 4, Lucerne, LU, 6004
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Suite

Relax in this stylish living room with a sofa, armchair, and flat-screen TV.

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Relax in a spacious room with a large bed, shelving unit, and a wall-mounted lamp.

Comfort Room

9.2 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

Relax in comfort with a large bed, desk, and chair, surrounded by a clean and minimalist space.

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

Relax in comfort with a large bed, desk, and chair, surrounded by a clean and minimalist space.

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

Relax in a stylish room with a neatly made bed, bedside table, and desk, featuring a telephone and a vase of flowers.

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

Relax in a stylish room with a neatly made bed, bedside table, and desk, featuring a telephone and a vase of flowers.

Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Relax in this stylish living room with a sofa, armchair, and flat-screen TV.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Courtyard Side

Relax in a spacious room with a large bed, shelving unit, and a wall-mounted lamp.

Comfort Double Room Courtyard Side

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

About the area

Lucerne

Heart of Lucerne.Steps from the hotel, you'll find The Swiss Path and Museum Sammlung Rosengart. St. James Way and Alpine Panorama Path are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

3.5-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 408 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Dong Sheng

Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Vasavilatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located across from the train station, very convenient to visit all the places, safe and great staff.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Good value in Lucerne

This is a really nice affordable hotel (affordable for Lucerne). The staff was really helpful. The room was comfortable with AC that worked and great black-out blinds. The show was impossibly small...
Stayed 3 nights in Apr 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, really enjoyed our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and highly recommend this hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marjann, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Stayed 1 night in Apr 2025

10/10 Excellent

MOHAMAD MARWAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good hotel in a great central location — very convenient for exploring the city. However, a few downsides impacted the experience. There was no on-site parking, and I ended up having to park under the nearby train station, which was quite expensive. The Wi-Fi password provided didn’t work initially, and the shampoo bottles in the room were empty. On the bright side, the staff were friendly and responsive — they addressed the Wi-Fi and amenities issue promptly, but unfortunately, there wasn’t much they could do about the parking. Good stay overall, but worth noting these points for future guests.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would come back!

The front desk staff was so nice and very helpful. This was our first visit to Switzerland and they made us feel welcome. The location from the train station made it very easy to get to. There are a large number of attractions and restaurants/bars within a couple minutes. At check in we received a voucher for free public transportation and discounts while in Lucerne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay for our first visit to Luzern. Train station is just across the street in a wonderful neighborhood. Extremely friendly and welcoming staff. We especially loved the location. Everything you would want to see and experience is a short walk. The shopping, dining and convenience to the train station below the station was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Free upgrade and overall. The person at reception(From Afghanistan don’t recollect the name) was super nice. Hotel is highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and close to train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Saira

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and within walking distance of old town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024