Matsubara Acqua Park Hotel

3.0 star property
3-star beach hotel near Jatiuca Beach

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
Free daily buffet breakfast
International cuisine
TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪27 min drive‬

Room options

Room Standard

  • 24 sq m
  • Sleeps 4

Standard Room

7.2 out of 10
Good
(35 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Maceió

Walk to the beach.Within a 10-minute walk of this Cruz das Almas hotel, you'll find Parque Shopping Center Maceio and Jatiuca Beach. Ponta Verde Beach and Maceio Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.5 km
  • Lagoa da Anta Beach - 9 min walk - 0.8 km
  • Jatiuca Beach - 12 min walk - 1.0 km
  • Praia Cruz das Almas - 2 min drive - 1.9 km
  • Ponta Verde Beach - 5 min drive - 4.6 km

Getting around

  • Maceio Bom Parto Station - 16 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Divino Fogão - ‬12 min walk
  • ‪Outback Steakhouse - ‬11 min walk
  • ‪Tio Armenio Restaurante - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Conveniencia Maxi Posto - ‬7 min walk

About this property

Matsubara Acqua Park Hotel

3-star beach hotel near Jatiuca Beach
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 140 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 469 reviews
Rating 8 - Good. 107 out of 469 reviews
Rating 6 - Okay. 92 out of 469 reviews
Rating 4 - Poor. 58 out of 469 reviews
Rating 2 - Terrible. 51 out of 469 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

10/10 Excellent

Elizaubo

Stayed 1 night in Nov 2025

6/10 Okay

Uberlandio

Stayed 3 nights in Nov 2025

10/10 Excellent

cleydson

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tudo foi fantástico. Do atendimento das pessoas do hotel passando pela limpeza, cordialidade. Só precisa mesmo de uma boa reforma. Fora isso qualidade de 5 estrelas.
Stayed 2 nights in Nov 2025

2/10 Terrible

Thais

Liked: Staff & service
Disliked: Cleanliness, amenities
A cama não é confortável , chuveiro saindo mal cheiro da água !! O local precisa de uma grande reforma !! NÃO VALE O PREÇO COBRADO ! Não recomendo ….
Lençol sujo , provavelmente sangue !!
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Muito bom amei tudo
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel era para ser um dos melhores de Maceió, mas precisa de reformas urgente!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness
Tudo perfeito Amei
Stayed 2 nights in Nov 2025

8/10 Good

Manoel

Liked: Cleanliness, staff & service, amenities
Quarto bom, equipe muito boa e tudo muito limpo e organizado.
Stayed 3 nights in Nov 2025

2/10 Terrible

Emerson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escolhemos o Hotel Matsubara para encerrar nossa viagem de 15 dias, imaginando conforto e boa hospedagem. Mas foi o oposto: no quarto 322 havia baratas vivas no colchão e pela cama. Ao avisar a recepção, fomos tratados com rispidez, e ainda sugeriram apenas uma dedetização! Após insistir, fomos trocados para o quarto 422, onde o ar-condicionado pingava sobre a cama, a descarga não funcionava e o chuveiro não esquentava. Ao contatar o setor de reservas, disseram que a diretoria só estaria presente na segunda-feira, o que mostra a falta de respeito e gestão. Já estivemos em hotéis simples pela Europa e América Latina, e jamais vimos tanta negligência e decadência. Uma decepção enorme com um hotel que já teve nome, mas hoje está muito aquém do que anuncia.
Baratas na cama
Baratas no lençol
Stayed 1 night in Nov 2025

6/10 Okay

Jonas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel bom para família por conta do parque aquático. Café da manhã ruim, pouca variedade, wifi não funciona, tv com pouca variedade de canais.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emerson Araujo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025

2/10 Terrible

JAIR JEFFERSON

Stayed 1 night in Oct 2025

6/10 Okay

MAURICIO

Liked: Cleanliness, staff & service, room comfort
Antiga e sem conservação, porém com quartos limpos e funcionários atenciosos.
Stayed 3 nights in Oct 2025

6/10 Okay

Waldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O pessoal do hotel é atencioso, porém infelizme te necessita de uma reforma geral urgente. Coisas muitos velhas e em manutencao
Stayed 1 night in Oct 2025

10/10 Excellent

Fabio

Stayed 1 night in Oct 2025

6/10 Okay

DIENE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Experiência não muito agradável

Não tive uma boa experiência. O local tinha um cheiro forte, tanto no quarto, quanto no refeitório, era insuportável ficar dentro do refeitório. O frigobar dava choques.
Stayed 2 nights in Oct 2025

2/10 Terrible

Toni Edson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NÃO ACREDITE NAS FOTOS! O lugar está completamente deteriorando. A noite demasiadamente escuro, assustador. Distante demais do centro, mas o pior é o interior. Piso, paredes e o cheiro insuportável! No quarto, e roupa de cama cheirando mofo. Ao tirarmos o lixo que estava no ralo, o cheiro de esgoto foi insuportável. Locamos por 7 dias, mas chegamos e fomos embora no dia seguinte. Falaram que iriam fazer reembolso dos 6 dias, via email, e nada.
Stayed 7 nights in Sep 2025

2/10 Terrible

Marco Aurélio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel bem antigo

O hotel é bem antigo e precisa de uma boa revitalização. Os quartos são amplos, mas apresentam alguns problemas, como espelhos descascados e piso com umidade, o que passa uma sensação de falta de manutenção. Por outro lado, os funcionários são muito gentis e atenciosos, e o café da manhã é bom, com boas opções. O hall de entrada está bem conservado, mas a fachada e principalmente os quartos merecem melhorias para que a experiência seja mais agradável.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrielli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em péssimo estado de conservacao

O hotel é péssimo. Está em um estado de conservação lamentável. Parece que nunca passou por uma reforma.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria José

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, ótimo café e ótimo ponto.
Stayed 3 nights in Sep 2025