The Marco Polo
4.0 star property
Mackay hotel in West Mackay area
Choose dates to view prices
Photo gallery for The Marco Polo
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Laundry
Explore the area
46 Nebo Road, West Mackay, QLD, 4740
- Caneland CentralPlace, Caneland Central2 min drive
- Mackay Base HospitalPlace, Mackay Base Hospital2 min drive
- Harrup ParkPlace, Harrup Park4 min drive
- Mackay, QLD (MKY)Airport, Mackay, QLD (MKY)7 min drive
Room options
View all photos for Deluxe Family Room
Deluxe Family Room
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- 44 sq m
- Sleeps 5
- 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed
View all photos for Standard King Room
Standard King Room
9.29.2 out of 10
Wonderful
40 reviews
(40 reviews)
- 20 sq m
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Spa Room
Deluxe Spa Room
7.47.4 out of 10
Good
3 reviews
(3 reviews)
- 30 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room, Multiple Beds
Standard Twin Room, Multiple Beds
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
- 24 sq m
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Deluxe King Room
Deluxe King Room
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
- 24 sq m
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Twin Room, Multiple Beds
Deluxe Twin Room, Multiple Beds
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- 24 sq m
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Standard Family Room
Standard Family Room
- 24 sq m
- Sleeps 4
- 1 King Bed and 1 Large Twin Bunk Bed
About the area
Mackay
West Mackay stay.Your stay at this West Mackay hotel places you within 2 miles (3 km) of Jubilee Park and Caneland Central. Mackay Enertainment and Convention Centre and Mackay Regional Botanic Gardens are also within 2 miles (3 km).
What's nearby
- Mackay Enertainment and Convention Centre - 20 min walk - 1.7 km
- Caneland Central - 2 min drive - 1.9 km
- Bluewater Lagoon - 2 min drive - 1.9 km
- Mackay Base Hospital - 2 min drive - 1.5 km
- Harrup Park - 4 min drive - 2.6 km
Getting around
- Mackay Station - 5 min drive
- Mackay, QLD (MKY) - 7 min drive
Restaurants
- Hungry Jack's - 2 min drive
- Jamaica Blue - 3 min drive
- KFC - 3 min walk
- Austral Hotel - 2 min drive
- The Coffee Club - 2 min drive
About this property
The Marco Polo
Mackay hotel in West Mackay area
As a guest of The Marco Polo, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. The business-friendly The Marco Polo also features concierge services, laundry facilities, and dry cleaning/laundry services. The front desk is open around the clock. Free self parking is available.
This Mackay hotel is smoke free.
- 38 guestrooms or units
- 2 levels
- Poolside lounge chairs
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- No smoking on site
The Marco Polo offers 38 air-conditioned accommodations with coffee/tea makers and bathrobes. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
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Property amenities
Family friendly
- In-room refrigerator
- Laundry facilities
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Free covered self parking on site
- Wheelchair-accessible parking available
Things to do
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Handrails in stairways
- Tile flooring in room
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
Room amenities
Entertainment
- 22-inch TV with cable channels
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Food and drink
- Coffee/tea maker
- Refrigerator
- Restaurant dining guides
More
- Air conditioning
- Ceiling fan
- Desk
- Iron/ironing board
- Laptop workspace
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for AUD 15.0 per stay.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Crib (infant bed) fee: AUD 15.0 per stay
- Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
We should mention
- Pool access available from 7:00 AM to 7:00 PM.
- Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay