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Oaks Mackay Rivermarque Hotel

4.0 star property
4-star hotel in City Centre

Choose dates to view prices

Photo gallery for Oaks Mackay Rivermarque Hotel

Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Exterior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
55-63 River Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

9.0 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • Sleeps 2
  • Free WiFi

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • Sleeps 2
  • Free WiFi

View all photos for 1 Bedroom Executive Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

1 Bedroom Executive Apartment

  • Sleeps 2
  • Free WiFi

About the area

Mackay

City Centre stay.At this City Centre hotel, you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within half a mile (1 km).

What's nearby

  • Caneland Central - 3 min walk - 0.3 km
  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Jubilee Park - 7 min walk - 0.6 km
  • Artspace Mackay - 7 min walk - 0.6 km
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬7 min walk
  • ‪Red Rooster - ‬8 min walk
  • ‪Mojos - ‬7 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬6 min walk

About this property

Oaks Mackay Rivermarque Hotel

4-star hotel in City Centre
Oaks Mackay Rivermarque Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Oaks Mackay Rivermarque Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4-star Mackay hotel is smoke free.

  • 72 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oaks Mackay Rivermarque Hotel offers 72 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

How close is Oaks Mackay Rivermarque Hotel to the airport?

Oaks Mackay Rivermarque Hotel is 3.7 mi (11-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Oaks Mackay Rivermarque Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Oaks Mackay Rivermarque Hotel on Jun 7, 2026 start from CA $167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oaks Mackay Rivermarque Hotel have an airport shuttle?

Airport shuttle services are not available at Oaks Mackay Rivermarque Hotel.

How close is Oaks Mackay Rivermarque Hotel to the beach?

This hotel is 2.3 mi (7-min drive) from Town Beach and 3.2 mi (9-min drive) from Far Beach. Don't forget your sunscreen!

Does Oaks Mackay Rivermarque Hotel offer free breakfast?

Free breakfast isn’t offered at Oaks Mackay Rivermarque Hotel, but cooked-to-order breakfast is offered for a fee of between AUD 25 and 30 for adults, AUD 10 and 20 for children.

Is there a casino at Oaks Mackay Rivermarque Hotel?

No, there is no casino at this hotel.

What time is check-in at Oaks Mackay Rivermarque Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM.

Is there free parking at Oaks Mackay Rivermarque Hotel?

Free parking is not available at this hotel. Self parking is available for AUD 5.00 per day.

Does Oaks Mackay Rivermarque Hotel have a pool?

Oaks Mackay Rivermarque Hotel features an outdoor pool.

Does Oaks Mackay Rivermarque Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Oaks Mackay Rivermarque Hotel have a spa?

There are no spa services available at this hotel.

How close is Oaks Mackay Rivermarque Hotel to downtown Mackay?

Oaks Mackay Rivermarque Hotel is 0.4 mi away from Mackay.

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 570 reviews
Rating 8 - Good. 192 out of 570 reviews
Rating 6 - Okay. 72 out of 570 reviews
Rating 4 - Poor. 35 out of 570 reviews
Rating 2 - Terrible. 20 out of 570 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice motel good breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Really great value for money with included breakfast. Very central. Staff were friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Room was clean, staff friendly & helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, clean, tidy, quiet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Fantastic, stay welcoming Staff. Beautiful clean comfortable safe rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast being included was great. The cafe did a really nice breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are helpful and friendly. Facilities clean and comfortable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff especially Theo. Very helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet snd comfortable. Staff very friendly and efficient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move rooms due to an emergency and the staff were awesome. And we appreciated it so much.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay at the Oaks.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and safe
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chess

Was great love the chess board on the roof clean bbq are greatt staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paula

Liked: Amenities, property conditions & facilities
The Oaks was conveniently located and comfortable.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was amazing at cafe
Stayed 1 night in Jul 2024