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Oaks Mackay Rivermarque Hotel

4.0 star property
4-star hotel in City Centre

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Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
1 bedroom, laptop workspace, free WiFi, bed sheets
Exterior
1 bedroom, laptop workspace, free WiFi, bed sheets
1 bedroom, laptop workspace, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available

Explore the area

View in a map
55-63 River Street, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪5 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Place, Mackay Base Hospital
    ‪5 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

9.0 out of 10
Wonderful
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room (No Housekeeping) 

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping )

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio (No Housekeeping Service)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Hotel Room-No Housekeeping

  • Sleeps 2

View all photos for 1 Bedroom Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Executive Apartment

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedroom Executive Apartment

  • Sleeps 4

View all photos for 2 Bedrooms Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedrooms Apartment

  • Sleeps 4

View all photos for Studio

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

  • Sleeps 2

About the area

Mackay

City Centre stay.At this City Centre hotel, you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within half a mile (1 km).

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.3 km
  • Caneland Central - 5 min walk - 0.5 km
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.7 km
  • Harrup Park - 3 min drive - 2.2 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Coffee Club - ‬6 min walk
  • ‪Noodle Paradise - ‬4 min walk
  • ‪Red Rooster - ‬7 min walk

About this property

Oaks Mackay Rivermarque Hotel

4-star hotel in City Centre
Oaks Mackay Rivermarque Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Oaks Mackay Rivermarque Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 4-star Mackay hotel is smoke free.

  • 71 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oaks Mackay Rivermarque Hotel offers 71 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

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Riviera Mackay

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.6 out of 5, Wonderful, 441 reviews
The price is CA $215
CA $215 total
includes taxes & fees
Oct 22 - Oct 23
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 547 reviews
Rating 8 - Good. 185 out of 547 reviews
Rating 6 - Okay. 72 out of 547 reviews
Rating 4 - Poor. 35 out of 547 reviews
Rating 2 - Terrible. 20 out of 547 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Litsa

Stayed 1 night in Jun 2025

8/10 Good

Gracie

Liked: Cleanliness
I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025

10/10 Excellent

Redfield

Business traveller
Liked: Amenities
service was excellent
Stayed 1 night in Aug 2024

4/10 Poor

Litsa

Stayed 1 night in May 2025

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Stayed 3 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kylie

Travelled with partner
Liked: Staff & service
Unit was a bit run down, traffic noise was an issue too.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Shammi

Stayed 2 nights in Mar 2025

10/10 Excellent

Renee, Cannonvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Stayed 1 night in Jan 2025

8/10 Good

Lucy, Prahran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Paula

Travelled with family
Liked: Amenities, property conditions & facilities
The Oaks was conveniently located and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

brian

Liked: Cleanliness, property conditions & facilities
ok
Stayed 2 nights in Dec 2024