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Sun Plaza Motel Mackay

3.0 star property
3-star motel in West Mackay

Choose dates to view prices

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Front of property
View from property
Staircase
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
35 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Place, Harrup Park
    ‪7 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Jubilee Park and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 15 min walk - 1.3 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Mackay Regional Botanic Gardens - 2 min drive - 2.3 km
  • Mackay Base Hospital - 4 min drive - 2.2 km
  • Harrup Park - 7 min drive - 4.8 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬2 min walk
  • ‪Austral Hotel - ‬20 min walk
  • ‪Subway - ‬8 min walk

About this property

Sun Plaza Motel Mackay

3-star motel in West Mackay
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Similar properties

Outdoor pool
Central Tourist Park
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.2 out of 5, 108 reviews
The price is CA $101
CA $101 total
includes taxes & fees
Jan 8 - Jan 9
Central Tourist Park

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 400 reviews
Rating 8 - Good. 146 out of 400 reviews
Rating 6 - Okay. 78 out of 400 reviews
Rating 4 - Poor. 28 out of 400 reviews
Rating 2 - Terrible. 27 out of 400 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 3 years and was happy to come back and stay again
Stayed 1 night in Sep 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Sep 2025

8/10 Good

Mark, St Adolphe d'Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical gardens so it was nice to run.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Great service
Stayed 1 night in Sep 2025

2/10 Terrible

Robyn

Stayed 1 night in Sep 2025

10/10 Excellent

Sukhchain singh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and safe
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Paid above listed rate no service to room in 4 days linen tired
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

I was asked for my drivers licence which staff member then went over to photocopy. I was given it back straight away when I demanded it before she copied it. It is illegal to photocopy a person’s licence. I asked another couple who were staying there re this & they had not been asked for their licence. I had booked only for myself. There was no mention or note in room of an internet password but I didn’t ask either so there may have been access.
Stayed 1 night in Aug 2025

10/10 Excellent

Michaeline

Travelled with family
Liked: Cleanliness, staff & service
The property was close to fast food outlets. Bridge road has eateries down the opposite side of the motel. Hostess was friendly and supportive. The room was quiet and there was no noise from the road.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan, Moranbah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was ok. Bathroom door couldn’t close and there was no bin in one of our rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to all amenities
Stayed 3 nights in Jul 2025

8/10 Good

Maara

Bed was not made properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Jul 2025

8/10 Good

Scott

A suitable travel stop.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ramsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After checking in on first day, we encounter cockroaches in the unit on 3 separate occasions!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a good size, very good value
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Stayed 1 night in Jun 2025

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price was the reason i booked there
Stayed 1 night in Jun 2025

4/10 Poor

Dianne

Disliked: Cleanliness, amenities, property conditions & facilities
Very "tired" property needing maintenance and refreshing. Microwave rusty and dirty. Fridge far from clean. TV remote didn't work. No face washer or hairdryer supplied. Front desk hours ridiculously limited for travellers
Stayed 1 night in Jun 2025

8/10 Good

jackson

Travelled with partner
Parking clean tidy
Stayed 1 night in Jun 2025

6/10 Okay

Mr Patrick, Bowen

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & close to everything
Stayed 4 nights in May 2025

8/10 Good

Jason

Stayed 2 nights in May 2025