We arrived around 9:30pm and it was starting to get dark, front desk was less than helpful. She pointed to the back and said the one elevator is over there. We never could find it, our room was on the fourth floor, so we had to haul all the luggage up 4 flights. The rooms were filthy! Ours had cobwebs and thick layers of dust on the walls and ceiling fan. The carpet was dirty and stained, looked like they only vacuumed around objects as there was layers of dust around where the table and chairs were. The walls were paper thin, could hear everything from the people on the other side, even knew what tv show they were watching. My 8 year slept in and tried to get the continental breakfast at 9:30am and they had put everything away.