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Hôtel Casón del Tormes by HappyCulture

3.0 star property
3-star hotel near Gran Via

Choose dates to view prices

Photo gallery for Hôtel Casón del Tormes by HappyCulture

A modern interior with a central seating area featuring blue and orange chairs, a green sofa, and a wicker chair. There are ceiling fans, a plant, and a bookshelf with decorative items.
A modern hotel lobby with a seating area featuring a sofa, armchairs, and a coffee table. There are wicker ceiling fans and a large mirror on the wall.
A reception area with a wooden reception desk, two hanging wicker lamps, a round mirror, and a bench.
A marble table with breakfast items including eggs, sausages, and fruit.
A modern living room with a brown sofa, two orange chairs, a glass coffee table, and a hanging light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Single Room

A hotel room with a wooden floor, a bed with white and green bedding, a nightstand with a lamp, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a television.

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A double bed with white linens and green striped pillows, a wooden headboard, bedside lamps, and a telephone on a nightstand.

Standard Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, two bedside lamps, a small round table, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with white linens and green and white pillows, a green bedside table, and a wall-mounted lamp.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wooden headboard.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

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About the area

Madrid

Madrid Centro stay.A stay at this Madrid Centro hotel places you steps from Plaza de España and a 5-minute walk from Gran Via. Also, Plaza Mayor is within half a mile (1 km) and Puerta del Sol is within 2 miles (3 km).

What's nearby

  • Plaza de España - 1 min walk - 0.1 km
  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Puerta del Sol - 11 min walk - 1.0 km

Getting around

  • Plaza de Espana Station - 3 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • 360° Rooftop Bar
  • ‪VIPS Plaza de España - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

3-star hotel near Gran Via
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A library, an arcade/game room, and multilingual staff are also featured at Hôtel Casón del Tormes by HappyCulture. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1965
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Parking available
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includes taxes & fees
Aug 9 - Aug 10
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 7 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

How close is Hôtel Casón del Tormes by HappyCulture to the airport?

Hôtel Casón del Tormes by HappyCulture is 10.4 mi (33-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Casón del Tormes by HappyCulture?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Hôtel Casón del Tormes by HappyCulture on Aug 23, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Casón del Tormes by HappyCulture have an airport shuttle?

Airport shuttle services are not available at Hôtel Casón del Tormes by HappyCulture.

Does Hôtel Casón del Tormes by HappyCulture offer free breakfast?

Free breakfast isn’t provided at Hôtel Casón del Tormes by HappyCulture, but buffet breakfast is offered for a fee of EUR 13 for adults and EUR 7 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hôtel Casón del Tormes by HappyCulture?

No, there is no casino at this hotel, but Casino Gran Via (13-min walk) is nearby.

What time is check-in at Hôtel Casón del Tormes by HappyCulture?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hôtel Casón del Tormes by HappyCulture?

Free parking is not available at this hotel. Self parking is available for EUR 25 per night.

Does Hôtel Casón del Tormes by HappyCulture have a pool?

Hôtel Casón del Tormes by HappyCulture does not have a pool.

Does Hôtel Casón del Tormes by HappyCulture have a spa?

There are no spa services available at this hotel.

How close is Hôtel Casón del Tormes by HappyCulture to downtown Madrid?

Hôtel Casón del Tormes by HappyCulture is 0.6 mi away from Madrid.

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Guanzhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Front desk good.location very convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was extremely clean and nice. Room service was great. The staff was amazing, super cordial and helpful. The hotel has a great location, however it is quiet. Totally recommended.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet in hotel. Lots of hot water and good pressure. Would return
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during your visit to Madrid!
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Tatiana Avellanet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful. We arrived early and they had 1 of our 3 rooms available without any extra cost. That room was remodel and looked great, the other 2 rooms were not recently remodel but where big and in great condition. The Hotel was just a short walk from La Gran Vía and the Palacio Real. We easily walk central Madrid from it. Free water and coffee was available near the lobby. Front lobby staff was very friendly. We really enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Chengling

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great, closer to metro station, and you can find a lot of restaurants nearby.
Verified review

8/10 Good

Ceaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Randal

Great location to explore Madrid center
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is ok, nothing special I would say. Not even cold milk for the cereal. This is a simple but clean hotel with good location just off Gran Via. Short distance to most things either by walking, metro or taxi. Very friendly service. We forgot the AirPods in our room (without noticing ) and when we came back to collect our luggage they told us. Great service and much appreciated!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Shafagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bang for your buck, clean it’s good rooms and right in the heart of where you need to be for metro and city tours.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located and the staff was very helpful. I recommend this place.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

ROXANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit out dated but was clean and great price for area.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Elian

Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and my room was in pristine condition. The location is very useful for getting around.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel, clean and friendly staff. Locations is amazing, next to el Palacio Real and La Gran Via.
Stayed 2 nights in Apr 2023