Hotel Serrano

4-star hotel near Gran Via

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free WiFi
Air conditioning
Breakfast available
Bar
Laundry
Room service

Explore the area

Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

Place, Paseo de la Castellana
‪1 min walk‬
Place, El Corte Inglés
‪5 min walk‬
Place, U.S. Embassy
‪7 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪17 min drive‬

Room options

Single Room

Very good

14 sq m
Sleeps 1
1 Twin Bed

Superior Room

1 bedroom
Sleeps 2
2 Large Twin Beds

Double Room

Wonderful

18 sq m
Sleeps 2
2 Twin Beds OR 1 Double Bed

Double Room Single Use

Exceptional

18 sq m
Sleeps 1
1 King Bed OR 2 Twin Beds

About the area

Madrid

Heart of Madrid.Your stay at this Salamanca hotel places you within 2 miles (3 km) of Gran Via and Prado Museum. Puerta del Sol and Bernabéu Stadium are also within 2 miles (3 km).

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 km
Golden Mile - 1 min walk - 0.1 km
El Corte Inglés - 5 min walk - 0.5 km
U.S. Embassy - 7 min walk - 0.6 km
Plaza de Colon - 10 min walk - 0.9 km

Getting around

Nunez de Balboa Station - 7 min walk
Madrid Recoletos Station - 12 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

‪Streetxo - ‬2 min walk
‪Five Guys - Serrano - ‬4 min walk
‪Magnum Bar by Villa Magna - ‬2 min walk
‪Delphina Serrano - ‬2 min walk
‪Flor y Nata - ‬3 min walk

About this property

Hotel Serrano

4-star hotel near Gran Via

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Serrano.

This 4-star Madrid hotel is smoke free.

1 building

34 guestrooms or units

6 levels

Built in 1969

Childcare (surcharge)

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Newspapers in lobby (free)

Elevator

No smoking on site

Bar or lounge

Coffee shop

Hotel Serrano offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Pool
Pet friendly
Free WiFi
Air conditioning

CA $242 total

includes taxes & fees

Mar 2 - Mar 3

Property amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (EUR 30 per day)

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children
A bar/lounge
A coffee shop/cafe

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance

Room amenities

Entertainment

LCD TV

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Hair dryer
Private bathroom
Towels provided

Food and drink

Limited room service

Air conditioning (climate-controlled)
Free daily newspapers
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
Nearby parking fee: EUR 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Serrano Madrid

Serrano Madrid

Hotel Serrano Silken Madrid

Hotel Serrano Silken

Serrano Silken Madrid

Serrano Silken

Hotel Serrano Managed by Silken

Hotel Serrano Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Roger, Jersey City

Nov 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Air conditioner didn't work properly and it was very uncomfortable in our room. We didn't report it because we wete in a hurry next AM.

Stayed 1 night in Nov 2025

6/10 Okay

Periklis

Nov 22, 2025

Liked: Staff & service

Disliked: Amenities

Is not a 4 star hotel. Location is good and breakfast is decent.

Stayed 3 nights in Nov 2025

6/10 Okay

Jacobo

Nov 18, 2025

Stayed 1 night in Nov 2025

8/10 Good

Carmen

Travelled with family

Oct 27, 2025

Liked: Cleanliness, staff & service, room comfort

Excellent, quiet location, with great restaurants nearby. The breakfast was good, but can be improved. The staff are very friendly and helpful. My only complaint is that they turned off the air conditioning without any warning, or at least they didn't warn me, and the room was extremely hot the last night. They should warn the guests…

Stayed 4 nights in Oct 2025

10/10 Excellent

Herson

Oct 11, 2025

Stayed 1 night in Oct 2025

6/10 Okay

Kirsty

Oct 7, 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Jareth

Oct 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La estancia fue excelente, nos atendieron de maravilla

Stayed 1 night in Oct 2025

10/10 Excellent

Viviana

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room!

Stayed 4 nights in Sep 2025

10/10 Excellent

SUYIN

Sep 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encanto el Hotel La estadia y todo el personal muy Bella’s persona lo unico fue una de la chicas del personal Veronica se Porto muy ruda y grocera con nosotras Durante nuestra estadia fue la unica del personal del hotel que no fue amable del resto todos le dot un 10/10

Stayed 3 nights in Aug 2025

4/10 Poor

Gemma

Business traveller

Sep 20, 2025

Disliked: Property conditions & facilities, room comfort

Tired dated rooms that smelt off. Way off what I’d expect from a 4* hotel

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff

Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Travelled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access to transportation and several restaurants in the area.

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Sep 7, 2025

Liked: Cleanliness, staff & service

Fine for a night or two

The hotel was in a good location for a business trip, rather than a site seeing one. The room was clean and fairly comfortable. The big issues I had were that the shower temperature would jump to boiling hot every few minutes and the AC. The thermostat system is so loud that I didn’t sleep at all the first night, and for the remaining nights had to turn it off before bed. And on my final morning something must have gone wrong as I was woken up by what sounded like a jet engine in the vents. Overall the hotel is fine for a night or two but there are issues.

Stayed 4 nights in Sep 2025