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Zel Madrid

3.0 star property
3-star hotel near Gran Via

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Photo gallery for Zel Madrid

A multi-story hotel with a classical architectural style, featuring a symmetrical facade, numerous windows, and a prominent entrance.
A spacious lobby with a staircase, seating area, and a reception desk.
A wide, empty street flanked by historic buildings with classical architecture, including a prominent dome and ornate facades.
A modern hotel lobby with a wooden reception desk, colorful stools, a brown sofa, and a red carpet.
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Gran Via 25, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Room

  • Sleeps 1
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Standard Room

7.6 out of 10
Good
(68 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Room with Views

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Superior Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Room (Gran Vía view)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room (2+1)

8.4 out of 10
Very good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Room (3AD)

7.6 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Room (Superior Gran Via View Queen Bed 2+1)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Room (Superior Gran Via View Queen Bed 3AD)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Single room

7.4 out of 10
Good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

Triple Room

7.0 out of 10
Good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

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  • Air conditioning
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About the area

Madrid

City center stay.A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza de Callao - 5 min walk - 0.4 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Plaza de Cibeles - 9 min walk - 0.8 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪El Jardín de Diana - ‬2 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Zel Madrid

3-star hotel near Gran Via
Zel Madrid offers its guests a vending machine, tour/ticket assistance, and concierge services. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. WiFi is free in public spaces. Zel Madrid also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

  • 175 guestrooms or units
  • 9 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1925
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Zel Madrid offers 175 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26 per day); discounts available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 26 per day (2625 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Cribs/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Zel Madrid to the airport?

Zel Madrid is 9.8 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Zel Madrid have an airport shuttle?

Airport shuttle services are not available at Zel Madrid.

Does Zel Madrid offer free breakfast?

Free breakfast isn’t provided at Zel Madrid, but buffet breakfast is offered for a fee of EUR 16 for adults and EUR 8 for children. It's available on weekdays from 7:30 AM to 10:30 AM and weekends from 7:30 AM to 11 AM.

Is there a casino at Zel Madrid?

No, there is no casino at this hotel, but Casino Gran Via (2-min walk) is nearby.

What time is check-in at Zel Madrid?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Zel Madrid?

Free parking is not available at this hotel.

Does Zel Madrid have a pool?

Zel Madrid does not have a pool.

Does Zel Madrid have a spa?

There are no spa services available at this hotel.

How close is Zel Madrid to downtown Madrid?

Zel Madrid is 0.2 mi away from Madrid.

Zel Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1014 reviews
Rating 8 - Good. 215 out of 1014 reviews
Rating 6 - Okay. 116 out of 1014 reviews
Rating 4 - Poor. 47 out of 1014 reviews
Rating 2 - Terrible. 34 out of 1014 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

EDGAR ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Maria

Great location, good breakfast
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff were really friendly
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Gloribel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location!
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kristell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and excellent staff, loved everything, will definitely stay here in my next visit to madrid!!!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Omayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Carlomario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect area to stay, walking distance to restaurants and stores.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the hotel it was awesome
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overall.

Great location, clean room, great service, relatively not expensive.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff were very friendly and the location is central and walkable to everything!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Maria

Professional staff and excellent location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Enrique R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel !
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very cleab
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graet location, walk to a lot of attractions in Madrid
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Marian

Beautiful place
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

David A. Gonzalez

Liked: Amenities, property conditions & facilities
Great location. Front desk staff is very nice and helpful, breakfast is very good and the staff is amazing
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Gloribel

Liked: Cleanliness, amenities, property conditions & facilities
Good location!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Nice stay, spacious rooms, friendly staff. Good location to walk to multiple attractions in Madrid.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Edwin

Liked: Staff & service, property conditions & facilities
Hotel has an excellent location Near the metro, buses and close to Plaza España, Retiro Park and tons of good Restaurants
Stayed 1 night in May 2025