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Hotel Regina

4.0 star property
4-star hotel near Gran Via, connected to a shopping center

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Photo gallery for Hotel Regina

Daily buffet breakfast (EUR 25 per person)
Relax in this stylish room with a comfortable sofa, coffee table, and single bed, plus a large mirror and potted plant.
Property entrance
Relax in a spacious room with a large bed, seating area, and separate living space.
Relax in a serene outdoor space with comfortable lounge chairs and a small table.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Relax in a serene space with a large bed, decorative pillows, and a stylish side table.

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Relax in a spacious room with a large bed, bedside table, and city view.

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Relax in a spacious room with a large bed, seating area, and natural light pouring in through the skylight.

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Exterior (Aduana)

Relax in a stylishly designed room with a large bed, bedside table, and a small table holding a few personal items.

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Superior Double Room (Interior)

Relax in a spacious room with a large bed, desk, and TV, surrounded by a geometric patterned design.

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Experience a serene retreat with a large bed, neutral decor, and a touch of natural elegance.

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room (Interior)

Relax in comfort with a large bed and convenient bedside amenities.

Standard Double Room (Interior)

9.6 out of 10
Exceptional
(105 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Relax in a spacious room with a large bed, comfortable seating area, and city views.

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Aduana)

Experience a serene retreat with a large bed, neutral decor, and a touch of natural elegance.

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Terrace

Relax in a serene space with a large bed, desk, and window view.

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room (Interior)

Relax in a stylish room with a large bed, glass shower, and a spacious mirror.

Single Room (Interior)

9.4 out of 10
Exceptional
(56 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Relax in this stylish room with a comfortable sofa, coffee table, and single bed, plus a large mirror and potted plant.

Junior Suite (Interior)

9.8 out of 10
Exceptional
(20 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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About the area

Madrid

City center retreat .At this Madrid Centro hotel, you'll be within a 5-minute walk of Gran Via and Puerta del Sol. Plaza de Cibeles and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Prado Museum - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬1 min walk
  • ‪Sala de Despiece 2 - ‬2 min walk

About this property

Hotel Regina

4-star hotel near Gran Via, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • Built in 1928
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (33 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (29 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1783 out of 2060 reviews
Rating 8 - Good. 206 out of 2060 reviews
Rating 6 - Okay. 41 out of 2060 reviews
Rating 4 - Poor. 17 out of 2060 reviews
Rating 2 - Terrible. 13 out of 2060 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff and an awesome breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Ibis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this Hotel everyone are very friendly I went with my mom to celebrate her 80 birthday and they acomódate us at the same floor .I only disappoint with the breakfast i think they can do better for the price is been charged. The room cleaning lady she was fantastic and everyone at the Hotel so friendly .
Stayed 6 nights in May 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Regina is a wonderful place to stay. The staff was very attentive and helpful. I would definitely return!
Stayed 10 nights in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean with GREAT bkfst buffet and convenient to major tourist areas. Wonderful stay. Staff was GREAT!!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ghayth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay close to all the activities within walking distance from mini shopping areas clean friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Stayed 2 nights in May 2025

10/10 Excellent

Kenny, Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, exceptional employees, great services, one of the best hotels I've stayed at. Loved my week in there. I will definitely go back. I highly recommend it.
Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Regina is in the perfect location of the city with easy access to all of the sites, neighborhoods, plentiful dining options, between the city center for the tourists and local hot spots. Safe, easy access to transportation, quiet, comfortable clean rooms, wonderful breakfast and the staff was incredible.
Stayed 4 nights in May 2025

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Nove Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Filipino staff are amazing. They are very helpful . The reception staff are amazing to they cater us beyond they can do.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manish

Stayed 4 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area, restaurants and shopping close by. Also easy access for taxis to pick up or drop off and subway station very close by. Staff were amazing and very accommodating to our needs. The room was lovely, with automatic shades that made the room feel like a cave at night. No light or noise would come in.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Stayed 2 nights in Mar 2025

10/10 Excellent

Valia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Publio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Donald, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great from all staff. Excellent breakfast buffet. That is important if you want food before lunch in Madrid, because nothing else open in the morning. I’d definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Waleska

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100/100 Excellent location. Very clean rooms and the staff is super friendly and attentive. From now on it will be my only option for accommodation whenever I go to Madrid.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025