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Hotel Sercotel AB Rivas

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Sercotel AB Rivas

Two single beds with white linens, a desk with a flat-screen TV, and a comfortable chair.
Relax in a stylish space with a black leather sofa, round coffee table, and a large window with sheer curtains.
Relax in style with comfortable seating and a vintage cityscape mural.
Indulge in a diverse spread of fresh fruits, meats, cheeses, breads, and pastries at our buffet.
Conference room with a long table, six chairs, and a flat-screen television.

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522
  • H2Ocio
    ‪6 min walk‬
  • Gran Via
    ‪16 min drive‬
  • Parque Warner Madrid
    ‪25 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

8.8 out of 10
Excellent
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (with single sofa bed)

Classic Twin Room (with single sofa bed)

Classic Twin Room (with single sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Rivas-Vaciamadrid

In Rivas-Vaciamadrid .Within 12 miles (20 km) of this hotel, you'll find El Retiro Park and Prado Museum. Puerta del Sol and Gran Via are also within 12 miles (20 km).

What's nearby

  • H2Ocio - 6 min walk - 0.6 km
  • Riyadh Air Metropolitano - 13 min drive - 19.5 km
  • El Retiro Park - 13 min drive - 18.4 km
  • Gran Via - 16 min drive - 20.2 km
  • Parque Warner Madrid - 25 min drive - 23.2 km

Getting around

  • Madrid Vallecas Station - 8 min drive
  • Rivas Futura Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Ali Kebab - ‬18 min walk
  • ‪Dunkin´España - ‬11 min walk
  • ‪Kremma - ‬14 min walk
  • ‪Fridays H2O - ‬8 min walk
  • ‪Muerde la Pasta - ‬9 min walk

About this property

Hotel Sercotel AB Rivas

3-star guestrooms with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at Hotel Sercotel AB Rivas. Limited free parking is available on a first-come, first-served basis.

This 3-star Rivas-Vaciamadrid hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Built in 2002
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Sercotel AB Rivas offers 84 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Spanish

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  • Parking included
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Hotel Sercotel AB Rivas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 344 reviews
Rating 8 - Good. 131 out of 344 reviews
Rating 6 - Okay. 23 out of 344 reviews
Rating 4 - Poor. 15 out of 344 reviews
Rating 2 - Terrible. 5 out of 344 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotelis ok stayed before. We booked the hotel because it stated that food was available only to find on arrival there were no facilities. This was a major let down as we had travelled all day to be let down with the one thing that was required.
Stayed 1 night in May 2025

6/10 Okay

MARCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Hotel it’s good but no ac

No ac
Stayed 1 night in Apr 2025

4/10 Poor

Nasir khan

A/C Not worck
Stayed 4 nights in Apr 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Apr 2025

2/10 Terrible

Roberto, San Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Las personas de la recepción son terribles, caras largas, modales bruscos y aire antipático entre otros
Stayed 8 nights in Apr 2025

8/10 Good

Brenda

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for visiting Madrid if you are driving

Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap. There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Stayed 2 nights in Apr 2025

8/10 Good

Edward

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bien, las personas de la recepción amables, lo único por lo que no le doy 5 estrellas es por el desayuno, estuvo OK
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Stayed 1 night in Mar 2025

6/10 Okay

Shengsheng

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mhicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all through, I have zero complaints about this establishment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin

Stayed 2 nights in Oct 2024

10/10 Excellent

Yves

Convenient

Close to the subway and large available parking on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes, Arlington Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel staff are accommodating upon checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

stuart, Mazarrón

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024

10/10 Excellent

Genieca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Genieca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities
Wifi not good and room a bit chilly
Stayed 1 night in May 2024

8/10 Good

Conrad

Stayed 9 nights in Mar 2024

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Stayed 5 nights in Mar 2024

10/10 Excellent

Nayra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2024