City center retreat .At this Chamartín hotel, you'll be well placed to visit Paseo de la Castellana and Plaza de Castilla, both within a 5-minute walk. Azca Financial District and Gate of Europe are also within half a mile (1 km).
What's nearby
Paseo de la Castellana - 1 min walk
Plaza de Castilla - 3 min walk
Santiago Bernabéu Stadium - 4 min drive
Gran Via - 9 min drive
Puerta del Sol - 12 min drive
Getting around
Plaza de Castilla Station - 4 min walk
Madrid (XTI-Chamartin Train Station) - 9 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
Restaurants
El Asador de Aranda - 4 min walk
Dala's Cervecería Pub - 4 min walk
La Segunda Base - 2 min walk
Bar Laredo - 5 min walk
Rodilla - 2 min walk
About this property
Crisol Vía Castellana
4-star hotel near Santiago Bernabéu Stadium, connected to the convention center
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crisol Vía Castellana. Parking is available for a fee.
Smoking is allowed in designated areas at this 4-star Madrid hotel.
1 building
228 guestrooms or units
9 levels
Meeting rooms
3315 sq ft of conference space
308 sq m of conference space
Built in 1993
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
Smoking in designated areas
Crisol Vía Castellana offers 228 accommodations with minibars and safes. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Languages
English, French, Spanish
Property amenities
Family friendly
Laundry facilities
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (EUR 21 per day)
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 12 per person
Room service available
Accessibility
Elevator
Room amenities
Entertainment
TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Eco-friendly toiletries
Hair dryer
Towels
Food and drink
Minibar
More
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 30.0 per day.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 12 per person
Covered self parking fee: EUR 21 per day
Rollaway bed fee: EUR 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property uses solar energy.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza
Crisol Vía Castellana Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?