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Melia Madrid Serrano

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Melia Madrid Serrano

Restaurant
Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas
Front of property
Lobby sitting area
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Premium Connecting Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Connecting Room

  • Sleeps 4

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room

  • Sleeps 3

View all photos for Communicated Room (Premium)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for The Level Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Room

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (Grand, The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (Grand, The Level)

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Supreme Room

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (Grand, The Level, (2+2))

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (3+1))

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Communicated Room (Premium, (4+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Premium, (4+1))

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Premium Room (The Level, (3 Ad))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level, (3 Ad))

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (The Level, (2+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level, (2+1))

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (3+1)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Supreme Room

  • Sleeps 2

View all photos for Melia Room, Patio Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room, Patio Garden View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Exterior View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room, Exterior View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (The Level)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level, (2+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (The Level, (2+1))

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (The Level)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (The Level, (2+2))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (The Level, (2+2))

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Communicated Room (Supreme)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Supreme)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Communicated Room (Melia, The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Melia, The Level)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Communicated Room (Grand Premium, The Level)

Communicated Room (Grand Premium, The Level)

Communicated Room (Grand Premium, The Level)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

Junior Suite The Level

  • Sleeps 4

View all photos for Melia Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

  • Sleeps 2

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Melia Twin Room

  • Sleeps 2

Melia King Room

  • Sleeps 2

The Level Twin Room

  • Sleeps 2

The Level Double Room

  • Sleeps 2

The Level Grand Premium Twin Room

  • Sleeps 2

The Level Suite

  • Sleeps 4

The Level Premium Room

  • Sleeps 3

Melia Room Patio Garden View

  • Sleeps 2

Melia Room Exterior View

  • Sleeps 2

Premium The Level With Bathtub

  • Sleeps 3

The Level Suite

  • Sleeps 2

Supreme King Room

  • Sleeps 2

View all photos for Melia Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

9.0 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Grand Premium The Level Con Banera

  • Sleeps 2

View all photos for The Level Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Room

  • Sleeps 2

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About the area

Madrid

Central Madrid getaway .With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of U.S. Embassy and 2 miles (3 km) of Bernabéu Stadium. Movistar Arena and Gran Via are also within 2 miles (3 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Golden Mile - 1 min walk - 0.1 km
  • U.S. Embassy - 2 min walk - 0.2 km
  • Movistar Arena - 3 min drive - 2.2 km
  • Bernabéu Stadium - 4 min drive - 2.5 km

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Makkila Serrano - ‬2 min walk
  • ‪federal - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪East Crema Coffee - ‬2 min walk
  • ‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

4-star hotel near U.S. Embassy
Melia Madrid Serrano offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5640 square feet (524 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Madrid Serrano. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5640 sq ft of conference space
  • 524 sq m of conference space
  • Built in 1975
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Covered self parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property provides central air conditioning and heating (availability based on the season).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 25 and close September 10.
  • Pool access available from noon to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Melia Madrid Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 691 reviews
Rating 8 - Good. 155 out of 691 reviews
Rating 6 - Okay. 52 out of 691 reviews
Rating 4 - Poor. 8 out of 691 reviews
Rating 2 - Terrible. 17 out of 691 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto por el Precio bien ubicado y comodo
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!!!! Everything was perfect: service, location and food! Will definitely stay there next time
Stayed 3 nights in Jul 2025

10/10 Excellent

Addy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff was very nice and accommodating. Great breakfast buffet
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The breakfast buffet is great. The location is great too.
Stayed 3 nights in Aug 2025

8/10 Good

Cristobal, quito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opcion para quedarse en Madrid, el hotel esta muy bien especialmente su lobby y su personal super amable y eficiente.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

Stayed 1 night in Aug 2025

10/10 Excellent

Marina, guayaquil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Analia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

10/10 Excellent

Monty

Stayed 4 nights in Jul 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent!!! Taxis are always lined up outside.
Stayed 5 nights in May 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Bien ubicado
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela, Guatemala

Liked: Amenities, property conditions & facilities
Excelente ubicación y lugar
Stayed 1 night in Jul 2025

6/10 Okay

Rafael, Sunrise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberley

Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

cristian

Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel Roberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel Roberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Alex

Greay
Stayed 1 night in Jun 2025

10/10 Excellent

Alp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025