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Motel One Madrid-Plaza de España

4.0 star property
4-star hotel near Plaza de España - Princesa

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Photo gallery for Motel One Madrid-Plaza de España

Reception
Special One with Twin Bed
Meeting facility
Property entrance
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle De Tutor 1, Esquina Ventura Rodriguez, Madrid, 28008
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Special One with Twin Bed

Minibar, in-room safe, desk, blackout drapes

Special One with Twin Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for SPECIAL ONE with King Bed

SPECIAL ONE with King Bed | View from room

SPECIAL ONE with King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for The One with Twin Beds

Minibar, in-room safe, desk, blackout drapes

The One with Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The One with King Bed

Minibar, in-room safe, desk, blackout drapes

The One with King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The One with Terrace

The One with Terrace

The One with Terrace

  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Central Madrid getaway .Within a 10-minute walk of this Madrid Centro hotel, you'll find Plaza de España - Princesa and Gran Via. Also, Royal Palace of Madrid is within half a mile (1 km) and Royal Theatre is within 2 miles (3 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 5 min walk - 0.5 km
  • Lope de Vega Theatre - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Puerta del Sol - 18 min walk - 1.5 km

Getting around

  • Ventura Rodriguez Station - 2 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Kai Thai - ‬2 min walk
  • ‪Ginos Princesa - ‬1 min walk
  • ‪The Fix - ‬2 min walk
  • ‪Bora Bora - ‬1 min walk
  • ‪Running Sushi In Akihabara - ‬1 min walk

About this property

Motel One Madrid-Plaza de España

4-star hotel near Plaza de España - Princesa
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Motel One Madrid-Plaza de España. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 6 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Motel One Madrid-Plaza de España offers 97 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 7.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7.25 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Hotel Madrid Plaza Espana
Mercure Madrid Plaza Espana
Accor Madrid Plaza De Espana
Madrid Sofitel
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Mercure Madrid Plaza Espana Hotel
Mercure Plaza Espana Hotel
Mercure Plaza Espana

Reviews

Motel One Madrid-Plaza de España Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

6/10 Okay

Jasdeep

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Bashar

Stayed 2 nights in Sep 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Excellent reception personnel.
Beautiful bar
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, couldnt ask for better. Reasonably priced.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful welcome, the hotel is modern, has a new feel and a lovely bar and lounge area. Our room was large and decorated tastefully and clean. Brilliant location for everything. Recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Begona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It’s a nice hotel, nothing fancy. Best thing about the room was the shower. It’s fantastic! If I ever go back there, I wouldn’t take the breakfast option, it’s not worth the money for what they serve. The fresh fruit salad was the tastiest thing on the buffet. Although I paid ahead for breakfast, I skipped it one morning because there was a family in the hotel who allowed their child to run around the dining room screeching, the first two mornings I was there. There was nothing relaxing about breakfast therefore and it was obvious the staff said nothing to the family, despite complaints.
Stayed 4 nights in Aug 2025

10/10 Excellent

MS M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and best coffee in Madrid at FIX!

Great value & location and best coffee in Madrid is right around the corner - THE FIX! :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Edouard

Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, cute and very well located
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Clean. Fast check in and friendly staff. Light switches a bit difficult to operate.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect price for the experience! Also the breakfast was fine because we had many vegan options.
Stayed 3 nights in Jul 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very friendly. The rooms are spacious, and the bed is very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again.

We had 8 rooms for 3 nights. Good location. Very comfortable and clean rooms. Cannot fault it at all.
Stayed 3 nights in Jul 2025

8/10 Good

gennaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good but my room was noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was my first time at any Motel One property. The positives include that it is centrally located, the entry set-up is welcoming, the room was spacious and the people who worked there were friendly and helpful. The downsides for me are based on any hotel advertising as four stars, but they do not have the following: glassware in the room; immediate access to an iron or steamer for clothes; and a bed that was essentially two full size beds pushed together with a king sheet placed over it. This was also a reserve, no pay later property. Be careful about Euro conversions when it comes to the price. For this, I take more issue with Expedia's transparency than the hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

U

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is in a very convenient location near the Royal Palace, Gran Via and the Metro station. There are also may restaurants within walking distance. The reception staff was amazing. However, the maid service was atrocious. Our floors were never mopped or swept and she would let the toilet supplies run extremely low before replacing. On our final day we came home after a day excursion and when we took a shower, we noticed that the empty bottle of hand soap was not replaced, However, that was not our main concern, but the dirty towels that we left on the floor were not exchanged but rehung. This was totally unacceptable and disgusting. I went straight down to reception in order to let them know. They could not believe what happened and immediately sent up some clean towels. This staff member should be immediately let go for this despicable behavior. So please check your towels thoroughly before using them after a shower.
Stayed 7 nights in Jun 2025

10/10 Excellent

PETER

Stayed 4 nights in Jun 2025

8/10 Good

bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Well situated and clean. Best breakfast I've had in a hotel in a while. My only flag is that the room walls are paper thin. We heard everything in the rooms next to ours (everything...)
Stayed 2 nights in Jul 2025