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Sercotel Gran Hotel Conde Duque

Property class: 4
4-star Art Deco hotel near Gran Via

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Photo gallery for Sercotel Gran Hotel Conde Duque

Front of property
Gym
Premium bedding, down comforters, memory foam beds, minibar
Lunch, dinner, brunch served; local cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪6 min walk‬
  • Place, Plaza de España - Princesa
    ‪6 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room (Exterior)

Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Free toiletries, hair dryer, bidet, towels

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, bidet, towels

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

Basic Room (Individual)

Basic Room (Individual)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Free toiletries, hair dryer, bidet, towels

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Free toiletries, hair dryer, bidet, towels

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Exterior)

Classic Double Room (Exterior)

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

City center stay.Within a 15-minute walk of this Chamberí hotel, you'll find Gran Via and Plaza de España - Princesa. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Comillas Pontifical University - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Gran Via - 13 min walk - 1.1 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Plaza Mayor - 4 min drive - 2.2 km

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Zaatar & Co - ‬6 min walk
  • ‪Saona Chamberí - ‬3 min walk
  • ‪Puntarena - ‬4 min walk
  • ‪Taqueria Puerco - ‬4 min walk
  • ‪Bar Restaurante Iberia - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

4-star Art Deco hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

How close is Sercotel Gran Hotel Conde Duque to the airport?

Sercotel Gran Hotel Conde Duque is 9.4 mi (29-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on May 10, 2026 start from CA $212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sercotel Gran Hotel Conde Duque have an airport shuttle?

Airport shuttle services are not available at Sercotel Gran Hotel Conde Duque.

Does Sercotel Gran Hotel Conde Duque offer free breakfast?

Free breakfast isn’t provided at Sercotel Gran Hotel Conde Duque, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sercotel Gran Hotel Conde Duque?

No, there is no casino at this hotel, but Casino Gran Via (4-min drive) is nearby.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sercotel Gran Hotel Conde Duque?

Free parking is not available at this hotel. Self parking is available for EUR 25 per night.

Does Sercotel Gran Hotel Conde Duque have a pool?

Sercotel Gran Hotel Conde Duque does not have a pool.

Does Sercotel Gran Hotel Conde Duque have a restaurant?

Sercotel Gran Hotel Conde Duque is home to salon de te, which features local cuisine, light fare, and brunch.

Does Sercotel Gran Hotel Conde Duque have a spa?

There are no spa services available at this hotel.

How close is Sercotel Gran Hotel Conde Duque to downtown Madrid?

Sercotel Gran Hotel Conde Duque is 1 mi away from Madrid.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

10/10 Excellent

J. Daniel

Stayed 3 nights in Jan 2026

10/10 Excellent

Sheetal

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

6/10 Okay

Lina

Liked: Cleanliness
The room had terrible sound insulation. I could literally hear conversations in the room next door, as well as every time the guests above me used the shower, bathroom, or ran the water. On top of that, I could hear cleaning staff in the hallways and other noises throughout the day. I stayed 5 nights and didn’t have a single good night’s sleep. The mattress made things worse. It was extremely uncomfortable, with noticeable indentations on both sides, creating a raised “mountain-like” effect in the middle. And the pillows were a whole different story. One was super thin, paper thin, and the other was too thick! The room itself was uncomfortably small. There was no space to open my luggage except on the desk, which I had to constantly move things around on whenever I needed the surface. The closet was tiny, and the room lacked basic amenities I would expect from a 4-star hotel, such as an iron and ironing board, hot water kettle, and coffee machine. I was also surprised by the hotel’s welcome message, which essentially warned guests not to trust the cleaning staff and advised that all valuables be kept in the safe. For a 4-star hotel, this felt very off-putting. Overall, I don’t think the stay was worth the price. On a positive note, the location is fantastic. There’s a metro station just 5 minutes away, the city center is walkable in 20–25 minutes, and there are plenty of convenience stores and restaurants nearby.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Assil

Travelled with family
Disliked: Amenities
Room smells humidity and third bed was uncomfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Bashar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Hot water
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Nov 2025

10/10 Excellent

Geronimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

Newton

Stayed 1 night in Nov 2025

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Mehran

Travelled with family
Disliked: Property conditions & facilities
It’s an old outdated room. Will not stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

anna marie

Liked: Cleanliness, amenities
Very accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Sanja

Stayed 3 nights in Sep 2025

6/10 Okay

Elizabeth

Travelled with family
Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other.
Stayed 4 nights in Sep 2025

10/10 Excellent

KD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great (firm, but comfy) bed, good access to fresh/outdoor air, a mini fridge, kettle & nespresso maker (in an 'upgraded' room at least). Quiet area with good access to Metro & tourist spots, so a really nice balance. Walls could be thin when neighbors came back post-bar-hopping but most of the time it was really quiet. Wifi (top floor) was a bit slow. Nice open staircases for use instead of elevator if you wanted to. Breakfast didn't change much daily, but had an extremely wide variety so it wan't a problem (I stayed almost a week for a professional meeting), and they had GF bread if you requested. Addressing an earlier review, the water itself is fine, just a bit of lingering sewer gas occaisionallly (common, not a problem). Overall a really good stay, and I'll definitely re-book the next time I am in Madrid.
Stayed 6 nights in Sep 2025

10/10 Excellent

Pedro, Portola Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??
Stayed 4 nights in Aug 2025