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5.0 out of 5

"Very helpful front desk personnel and a very cozy one-night stay in preparation for my return trip to Newark, NJ. Hotel is located a short taxi ride f ... " More

By a verified traveller on Fri 20 May 2022

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Hotel Description

4-star Art Deco hotel near Gran Via

City center stay

Within a 15-minute walk of this Chamberí hotel, you'll find Gran Via and Plaza de España - Princesa. Royal Palace of Madrid and Puerta del Sol are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and train station pick-up service. Self parking, a coffee shop, and limo/town car service are also offered.

Classic Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Room (Exterior View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Sercotel Gran Hotel Conde Duque ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sercotel Gran Hotel Conde Duque

Everyone (5)
5 out of 5
Very helpful front desk personnel and a very cozy one-night stay in preparation for my return trip to Newark, NJ. Hotel is located a short taxi ride from Museo Sorolla.

Posted by , from West New York on 20 May 2022

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Comment from Hotel Management

30 Jun. 2022 by Guest Experience Sercotel Gran Hotel Conde Duque

Dear Francisco, First of all, we would like to thank you for choosing Sercotel Gran Hotel Conde Duque for your last stay in Madrid. We appreciate that you have valued such important points as the friendliness of our staff. We are glad that you enjoyed your stay with us and we hope to see you soon back on your next visit to the city Sincerely,

5 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by General Manager

Dear guest, Thank you for your great feedback. Regards, F.O. General Manager

5 out of 5

Close distance to almost everything!

Love that I took the metro and less than five minute I was at the hotel very clean, offers breskfast if that’s your wish ! the staff were very helpful and very friendly ! I will stay there again on my next visit to Madrid !

Posted by , from florida on 22 Mar. 2018

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Comment from Hotel Management

23 Mar. 2018 by General Manager

Dear Catalina, Thank you for taking the time to review your stay with us and for recommending our hotel to others. I have enjoyed reading about your experience with us and I know the staff will really appreciate you mentioning the impact they had on your stay. We try to show our guests true Spanish hospitality which is part of the Sercotel Hotels core vision and values. I hope that that we will be able to welcome you back again in the near future. Kindest regards, F.O. General Manager

5 out of 5

Perfect hotel

Out of the way of busy night life but less than $10 taxi ride into square. We loved everything about the hotel. Great staff, food, bar!

Posted by , from MS on 16 Apr. 2017

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Comment from Hotel Management

21 Apr. 2017 by Hotel Manager

Dear Carla, Thank you for your complimenting review following your stay with us at The Sercotel Gran Hotel Conde Duque Madrid. We are most grateful for your warm comments about our wonderful and quiet location great staff, food and Bar. We greatly appreciate your kind recommendation to our future guests and we look forward to welcoming you back in any Sercotel property for another memorable experience in the near future. Warm regards, F.O. General Manager

5 out of 5

Great location, quiet

Friendly staff, good location, quiet rooms and clientele that respects need for restful nights. Only thing missing is ability to have a more complete dining experience within hotel

Posted by on 7 Apr. 2017

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Comment from Hotel Management

10 Apr. 2017 by Hotel Manager

Dear guest, Thank you so much for this wonderful review of your recent stay at the Sercotel Gran Hotel Conde Duque. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Madrid. Best Regards, F.O. Hotel Manager

About the Sercotel Gran Hotel Conde Duque

Location Plaza Conde Valle Suchil, 5, Madrid, Madrid 28015

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 97 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (2.5 km / 1.5 mi)
  • Metro station: San Bernardo Station (0.3 km / 0.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sercotel Gran Hotel Conde Duque offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conde Duque Hotel
  • Gran Conde Duque
  • Gran Conde Duque Madrid
  • Gran Hotel Conde
  • Gran Hotel Conde Duque
  • Gran Hotel Conde Duque Madrid
  • Gran Hotel Duque
  • Hotel Conde Duque
  • Hotel Gran Conde Duque
  • Hotel Gran Duque
  • Sercotel Gran Hotel Conde Duque Madrid
  • Sercotel Gran Hotel Conde Duque
  • Sercotel Gran Conde Duque Madrid
  • Sercotel Gran Conde Duque
  • Sercotel Gran Conde Duque
  • Sercotel Gran Hotel Conde Duque Hotel
  • Sercotel Gran Hotel Conde Duque Madrid
  • Sercotel Gran Hotel Conde Duque Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.