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Sercotel Madrid Aeropuerto

4.0 star property
4-star hotel near El Capricho Park, connected to the convention center

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Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Front of property
Terrace/patio
Lobby
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Place, IFEMA
    ‪4 min drive‬
  • Place, Real Madrid City
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(51 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, desk

Room (Familiar)

7.4 out of 10
Good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Barajas stay.Within a 15-minute walk of this Barajas hotel, you'll find El Capricho Park and Castillo de la Alameda. Juan Carlos I Park and Fuente de la Concha are also within 2 miles (3 km).

What's nearby

  • Plenilunio Shopping Mall - 15 min walk - 1.3 km
  • Riyadh Air Metropolitano - 3 min drive - 3.6 km
  • Centro Comercial Campo de las Naciones - 3 min drive - 4.6 km
  • IFEMA - 4 min drive - 5.3 km
  • Real Madrid City - 6 min drive - 5.7 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪La Parada - ‬13 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

4-star hotel near El Capricho Park, connected to the convention center
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Reviews

Sercotel Madrid Aeropuerto Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1056 reviews
Rating 8 - Good. 269 out of 1056 reviews
Rating 6 - Okay. 103 out of 1056 reviews
Rating 4 - Poor. 29 out of 1056 reviews
Rating 2 - Terrible. 22 out of 1056 reviews

Reviews

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
El personal super amable, el cuarto limpio y acojedor. El desayuno riquisimo.
Stayed 1 night in Aug 2025

10/10 Excellent

Eyal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jenna

Liked: Cleanliness
The staff were super lovely, check in was great but I specifically booked the hotel because of the hotel airport shuttle. I am travelling with my bike for a race and they would not let me put my bike on the shuttle as there were other passengers and so I had to get a private taxi at my own expense. I understand the bike takes up a lot of space but we put it upright yesterday in the shuttle and was disappointed they didn’t even try to make it work on the return leg - with some stacking of other suitcases it could have worked. The desk staff Javi was very helpful in ordering me a taxi so I am grateful for that. I am just glad I gave myself a lot of time to get to airport. Luckily. It all worked out in the end.
Stayed 1 night in Jul 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, tasteful interior, comfy bed and pillows, exceptionally clean rooms.
Stayed 1 night in Jul 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book, and definitely don't rely on the shutt

Almost can't be considered an airport hotel, or at least not if you're using their shuttle service. Now sure how this is 4 star and almost 9 rating. They built it as cheap at they possibly could, we had two twin beds just pushed together, and the check in process was "unique". On this trip, alone, we probably checked into 5 hotels and never did i have to fill in every aspect of my, and my wives life on their system. Not that big of an issue of it wasn't already a long travel day, made mush longer by waiting 40 minutes at the airport for the shuttle, then taking another 30 minutes for the shuttle to get to the hotel. To sum it all up, or was just frustrating.
Stayed 1 night in Jul 2025

8/10 Good

Guy-Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick night near airport

Perfect hotel with family near airport, convenient. Excellent service. Clean. Rooms need a bit of a maintenance, but the sheets an bed were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner in the restaurant was very reasonably priced. It saved us having to go out or to go back to the airport.
Stayed 1 night in Jul 2025

8/10 Good

steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Omar

Travelled with partner
Liked: Staff & service
as expected!!
Stayed 1 night in Jul 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast, good location
Stayed 1 night in Jul 2025

6/10 Okay

Federico Hector

Business traveller
Liked: Staff & service
.
Stayed 7 nights in Jul 2025

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cost was minimal, the service and the property felt luxurious. It was alot more than I expected and I will be back!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Stayed 1 night in Jul 2025

10/10 Excellent

Misheal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sercotel is very close to the airport, perfect location to take the Metro to Madrid City. The staff is very friendly and welcoming. We enjoyed our stay, would stay again on our next trip to Madrid.
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Stayed 1 night in Jul 2025

10/10 Excellent

Belle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We received unexpected fees.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Selena

Stayed 2 nights in Jun 2025

4/10 Poor

Lorena

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pre registration process which allowed us for a quick check in. The restaurant is very good
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, helping us with airport transportation, storing luggage, checking in early etc. I particularly appreciated that he did not switch to English but allowed me to practice my Spanish
Stayed 1 night in Jul 2025