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Sercotel Madrid Aeropuerto

4.0 star property
4-star hotel near El Capricho Park, connected to the convention center

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Photo gallery for Sercotel Madrid Aeropuerto

Front of property
Lobby sitting area
Front of property
Bar (on property)
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪14 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(58 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, desk

Room (Familiar)

7.4 out of 10
Good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(46 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Madrid

Barajas stay.Within a 15-minute walk of this Barajas hotel, you'll find El Capricho Park and Castillo de la Alameda. Juan Carlos I Park and Fuente de la Concha are also within 2 miles (3 km).

What's nearby

  • El Capricho Park - 13 min walk - 1.1 km
  • Castillo de la Alameda - 13 min walk - 1.1 km
  • Juan Carlos I Park - 13 min walk - 1.1 km
  • Calle de Alcalá - 14 min walk - 1.2 km
  • Plenilunio Shopping Mall - 15 min walk - 1.3 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Bar La Caña - ‬14 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

4-star hotel near El Capricho Park, connected to the convention center
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Lobby
NH Madrid Barajas Airport
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,237 reviews
The price is CA $135
CA $148 total
includes taxes & fees
Feb 1 - Feb 2
NH Madrid Barajas Airport

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1121 reviews
Rating 8 - Good. 285 out of 1121 reviews
Rating 6 - Okay. 106 out of 1121 reviews
Rating 4 - Poor. 32 out of 1121 reviews
Rating 2 - Terrible. 25 out of 1121 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Felipe, Panama City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro P.

Liked: Cleanliness, staff & service, property conditions & facilities
I was only overnight in this property, but the food at the restaurant was very good, the beer was cold and service was A1
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything during our stay was really good. The shuttle to the airport was great and on time both ways. Front desk staff was very friendly. The room was good with very comfortable beds but not sure the air conditioning was the best but we did not need much due to the fall weather. Would recommend this hotel to anyone traveling to Madrid.
Stayed 1 night in Oct 2025

6/10 Okay

N M

Travelled with family
Disliked: Cleanliness

Average hotel, ok for a business trip

Close to the airport with a shuttle bus and a pleasant enough 10 minute walk to the no.5 Metro, was the reason we picked it. It fulfilled that job. The family room is small though, all the bathroom is a nice size. Our room AC was loud and turned itself on an off constantly. There was a neck pillow someone had left under our bed that stayed there the 4 days we were there, so not much under bed cleaning, but the rest of the room was clean and very well serviced every day. Responsive staff at breakfast time and at reception. Gym was more like a home gym than a hotel gym. So fine for 1 night.
Stayed 5 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great on my stay, rooms were clean and the airport shuttle was really good.
Stayed 1 night in Oct 2025

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!! Used the airport shuttle at 715am and was clean and on time!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle worked out well. Had to wait and was a little unsure of pick up spot but it worked. Breakfast was very good and front desk staff were very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful, free airport shuttle. Comfy bed and good shower. Food was passable for dinner and reasonable. Only downside was pool was closed as was off season, even though it was nearly 30 degrees!
Stayed 1 night in Oct 2025

10/10 Excellent

Piet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, easy check-in, shuttle bus was very convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel. The sevice was good, airport shuttle was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness, staff & service
There should be more frequent shuttle service. The hotel is OK, staff are nice, but rooms are small for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staying near the arport

Good staying near the arport, comfort room and good breakfast. Well located neer the metro station.
Stayed 2 nights in Sep 2025

8/10 Good

WILSON

Stayed 2 nights in Sep 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was a very helpful and convenient option.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place location wise for anyone who is transferring through the airport or has a very tight turnaround with flights however the hotel has the issue of very thin walls. Fellow guests who were on my floor down the hallway or even next door had flights earlier than mine and left at 2am and another at around 4 or 5am. On both occasions, I could hear them leaving, chatting and closing the door. The echo and walls just don’t have any noise control and the people weren’t extremely loud, they were talking normally. One of the controls in the room which may have been the aircon was also a dash loud and then food wise, there isn’t much on offer in the area. There wasn’t anything to see scenery wise out my room window which was facing the road. This road though is quiet which was good so it’s not too bad traffic wise in the evening & night.
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was very good, the shuttle always in time. The bedrooms very comfortable. We recomend it.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Leticia T

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Aransas Oass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, walkable to restaurants and close to airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente me gustó mucho un lugar tranquilo limpio y muy cerca del aeropuerto
Stayed 1 night in Sep 2025

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We called the hotel when we landed and they said it would be 15 minutes and they were right on time!
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025