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The Social Hub Madrid

3.0 star property
3-star hotel near Gran Via

Choose dates to view prices

Photo gallery for The Social Hub Madrid

Meeting facility
Check-in/check-out kiosk
Outdoor pool
Outdoor pool
Executive King

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Cta. de San Vicente 28, Madrid, Madrid, 28008
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Queen

Standard Queen

Standard Queen

9.0 out of 10
Wonderful
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single

In-room safe, desk, laptop workspace, blackout drapes

Economy Single

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Terrace

Deluxe King Terrace | Terrace/patio

Deluxe King Terrace

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Duplex King

Duplex King

Duplex King

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Interior View

In-room safe, desk, laptop workspace, blackout drapes

Standard King Interior View

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Palace View

Deluxe King Palace View

Deluxe King Palace View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single

In-room safe, desk, laptop workspace, blackout drapes

Standard Single

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive King

Executive King

Executive King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Terrace Palace View

Deluxe Terrace Palace View

Deluxe Terrace Palace View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Heart of Madrid.Within a 15-minute walk of this Austrias hotel, you'll find Gran Via and Royal Palace of Madrid. Plaza Mayor and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Plaza de Oriente - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Madrid Principe Pio Station - 7 min walk
  • Plaza de Espana Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Cerveceria Loredo - ‬4 min walk
  • ‪1.2.3 Wok - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Social Hub Madrid

3-star hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, multilingual staff, and laundry facilities are also featured at The Social Hub Madrid.

This 3-star Madrid hotel is smoke free.

  • 102 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Social Hub Madrid offers 102 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Similar properties

Design Suite
The Social Hub Madrid 4 star
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 243 reviews
The price is CA $155
CA $171 total
includes taxes & fees
Jan 6 - Jan 7, 2026
The Social Hub Madrid 4 star

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19.5 for adults and EUR 19.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

TSH Madrid
The Social Hub Madrid Hotel
The Social Hub Madrid Madrid
The Social Hub Madrid Hotel Madrid

The Social Hub Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 482 out of 641 reviews
Rating 8 - Good. 112 out of 641 reviews
Rating 6 - Okay. 24 out of 641 reviews
Rating 4 - Poor. 12 out of 641 reviews
Rating 2 - Terrible. 11 out of 641 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel - a few tweaks to improve

Staff all fab and friendly. No coffee in room (all decaf), air con very poor. Pool area had no bar til 5pm which was frustrating!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great common areas,
Stayed 6 nights in Sep 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was quirky and modern. Staff all friendly and welcoming. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Wonderful and very friendly staff, who went above and beyond with everything we needed. Incredibly delicious and varied breakfast buffet. Rooms were great if a bit dark, beds comfortable. We did get a bit hot, as the A/C was not fantastic, and it was middle of summer. Really well located, across the street from Parque del Retiro. Overall would highly recommend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel.

Great value hotel. Modern and very good facilities for the price. Cool vibes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great, nice room, great food & walking distance to many places.
Stayed 2 nights in Aug 2025

8/10 Good

Leonid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable, convenient
Stayed 3 nights in Aug 2025

8/10 Good

Ali

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

NIKOLAOS

Disliked: Room comfort

Turned out to be a scam

In the beginning it seemed an interesting alternative idea but it turned out to be a scam . How they do it? They advertise the hotel as a 4 star hotel in the facade. This may be the case for some front rooms which happen almost always to be sold out and then they sell you something else which is located in an other building in the back of the hotel forgetting to mention that those rooms are of a different standard,the equivalent of a 2 star hotel. As a result i paid an average of 130€ per night for a 2 star hotel with its relating problems i.e poor room service, almost no internet connection ect. Where is my Hotels.com agent to protect me? I think they better contact me to find out a remedy if they still want to do business with me in the future P.S. I see now that they have made an addition which didn't existed when i made my reservation with Hotels.com trying to clear things out but they still confuse the consumer on purpose I say on purpose because if they wanted to be correct they should have put two different signs on the facade of the hotel one sawing 4 stars and another sawing 2 stars so that the consumer realises that there are two different standard hotels in there and there is a danger to get a 2 star room for the price of a 4 star one I hope my agent Hotels.com interfere on time if not I shall have to take the matter to the competent consumer protection EU authorities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yousuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided free Wifi was often so slow that I could not use it for a lot of time at the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pascale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast in this hotel… This is just more than a hotel I feel like home… The pool, the gym, the rooftop bar Social Hub has everything that can makes you feel happy, comfortable… This place is amazing I highly recommend it and will definitely come back… The only thing it is pricy that’s why my daughter did not book it but when she came to visit she regrets it….
Stayed 2 nights in Aug 2025

8/10 Good

Marie-Louise, Laval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun atmosphere.
Stayed 9 nights in Aug 2025

8/10 Good

Mony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amazing staff, very clean
Stayed 8 nights in Aug 2025

10/10 Excellent

Isabella

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around solid

Easy check in/out. Friendly staff. Clean room with everything I needed. Excellent location to walk to many sites in the city. Excellent location next to a large train station. Enjoyed the rooftop bar, pool, and cafe. Would absolutely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at The Social Hub Madrid. Such a cool space and concept. Felt so welcomed from the minute I walked in. Staff are so friendly and accomodating. The hub has everything you need, food, entertainment, rooftop bar and pool, cool spaces. It’s close to public transport, great running/walking areas, a shopping centre and the royal palace. Couldn’t recommend more.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salvador M

Stayed 1 night in Aug 2025

10/10 Excellent

Yania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 me encantó
Stayed 9 nights in Aug 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall this was a perfectly located property close to the train station with accurate directions to reach The Social Hub. The room was spotless with a great shower and very comfortable bed. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
Loved the location and the staff was incredibly friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is very convenient with a cafe and rooftop bar/pool!
Stayed 1 night in Aug 2025

10/10 Excellent

alexander

Liked: Cleanliness, property conditions & facilities, room comfort

Great Value and Good Staff - Trendy

Friendly staff and great value. Only let downs were no toaster at breakfast for both days, just a sign saying out of order. Roof terrace and pool are great but the edge of the pool really needs cleaning. Recommended. Hope they sort those 2 things.
Stayed 2 nights in Aug 2025