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voco Madrid Retiro by IHG

Property class: 4
4-star hotel near El Retiro Park

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Photo gallery for voco Madrid Retiro by IHG

2 restaurants, breakfast served
Exterior
Exterior
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • Place, Hospital Gregorio Maranon
    ‪8 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Madrid)

Suite, 1 Single Bed (Madrid)

Suite, 1 Twin Bed (Madrid)

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

Madrid

Retiro stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and National Prado Museum. Gran Via and Puerta del Sol are also within 3 miles (5 km).

What's nearby

  • Hospital Gregorio Maranon - 8 min walk - 0.7 km
  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Calle de Alcalá - 19 min walk - 1.7 km
  • National Prado Museum - 7 min drive - 3.6 km

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪La Rollerie - ‬7 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪Restaurante el Paleto - ‬8 min walk
  • ‪Kaffeeina - ‬8 min walk

About this property

voco Madrid Retiro by IHG

4-star hotel near El Retiro Park
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly voco Madrid Retiro by IHG. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 361 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1970
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine overall. It is a bit further away from the city centre; however, if you use the metro or take taxis, getting around is easy. The room was relatively small, so it could feel quite cramped at times, but it was manageable for the five days we stayed. The pillows could be better, as they were very soft and only one was provided per person. The bed was also a little bit uncomfortable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Abdulaziz, Riyadh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very welcoming. They left a welcome note and a small gift upon arrival, which was a nice touch. The staff were very friendly and helpful. The rooms are clean, spacious, and housekeeping is done daily. The hotel is not very close to the city center, but it’s only a 2-minute walk to the nearest metro station. I recommend asking the concierge for the shortcut to the metro, as Google Maps shows a 10-minute walk while the shortcut is much faster.
Stayed 7 nights in Dec 2025

10/10 Excellent

Anastacia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant, we really enjoyed our stay Thank you!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

kamil

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless Staff courtice
Stayed 1 night in Dec 2025

10/10 Excellent

fabiana

Stayed 1 night in Nov 2025

6/10 Okay

pedro

Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Stayed 3 nights in Dec 2025

4/10 Poor

Luis Arturo Rodas

Travelled with family, Travelled with family and small children
La habitación la seleccionamos porque era una cama king con una cama matrimonial y cuando llegamos al hotel eran dos pequeñas unidas mi nene se cayó por la Parte de Enmedio. Adicional nos entregaron dos habitaciones y nos dijeron que teníamos checkout late a la 1 las habitaciones ya se habían bloqueado.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was wonderful and the bed was super comfortable!. Staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Yuriy, Brookline

Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!! Everyone in the front desk was very helpful and friendly. One gentleman even helped me get soda out of the vending machine at 3am!! LUCIA allowed me to check in early after a long travel on plane and taxi- upgraded my room for free on top of that!!! The cleaning was immaculate. The cleaning service lady left the room spotless everyday, i would see her in the hallway and she would offer me towels, soap, waters whatever i needed additional. Ive stayed at tons of hotels in the past but this one was perfect to say the least
Stayed 1 night in Nov 2025

10/10 Excellent

Nuda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing! very clean and friendly staff
Stayed 7 nights in Nov 2025

2/10 Terrible

Janelle

Stayed 1 night in Nov 2025

8/10 Good

Idoya Fernandez de

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For breakfast , I have the following Suggestion : in case of having the small porcelain cups for marmalades and honey , other hotels in Europe use biscuit cups like the ones for ice creams. You can have big quantities and you don’t have to replace all the time the plate which in many cases it was empty. Other suggestion is about the air conditioning, it was too noisy in the room so I had it off . The smell in the hotel , I miss some nice smell not only in the reception area but also in the rooms. The fist perception of an arrival into the hotel is also the smell . Our room was ok I liked the bed but I don’t like the rooms to be so close to the elevators, too much noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, attentive staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Bianca

Stayed 1 night in Oct 2025

10/10 Excellent

anne-marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay away from city center but close enough to walk to sights
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not eat breakfast The place was great location, kindness, friendly staff, all of it top
Stayed 2 nights in Oct 2025

10/10 Excellent

Hrafnkell

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Hrafnkell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Oct 2025