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voco Madrid Retiro by IHG

4.0 star property
4-star hotel near El Retiro Park

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Photo gallery for voco Madrid Retiro by IHG

2 restaurants, breakfast served
Meeting facility
Bar (on property)
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

View in a map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    ‪14 min walk‬
  • Movistar Arena
    ‪16 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madrid)

Suite (Madrid)

Suite (Madrid)

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Retiro stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and Prado Museum. Movistar Arena and Gran Via are also within 3 miles (5 km).

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.8 km
  • Prado Museum - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.6 km

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪La Rollerie - ‬7 min walk
  • ‪Cervejaria Jumar - ‬3 min walk
  • ‪Kaffeeina - ‬8 min walk
  • ‪El Paleto - ‬9 min walk
  • ‪China City - ‬4 min walk

About this property

voco Madrid Retiro by IHG

4-star hotel near El Retiro Park
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly voco Madrid Retiro by IHG. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 361 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1970
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 389 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely service. Recommend strongly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hong Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay: clean, comfy, chic. Loved it.
Stayed 2 nights in Apr 2025

8/10 Good

Suzette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Sofa bed for our third person was terrible! Could not sleep on it. The regular bed was very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and location is in a quiet residential area
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Adrijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Very confortable Stay. Staff friendly and helpful. Close to the retiro park. Bed very comfortable and large.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gerardo Isaí

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and quiet place
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a final night in Madrid

Lovely welcome and a room upgrade on arrival. Room was on a high floor with views into the distance. The room was spacious and clean. Like many hotels the light switches are unfathomably far away from the bed! The air con didn’t seem to cool the room but there were openable windows. And there were no USB sockets by the bed. But there was able free water and some snacks and the TV was able to Cast content from the phone. The hotel is in Retiro and not very central but great for a quick journey to the airport and close (12 mins walk) to a massive supermarket to stock up on Spanish goodies.
Stayed 1 night in Feb 2025

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Good place for the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Natarajan

Liked: Amenities
Stayed there a day more
Stayed 3 nights in Dec 2024

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

10/10 Excellent

Rene

Stayed 2 nights in Jan 2025

10/10 Excellent

Olubusola Aminat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable beddings, and safe. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Voco

Stayed at this hotel twice. The staff is so helpful and friendly, the beds are amazing. The area very quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Short stay before heading home. The hotel staff was amazing and the rooms were comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, though a bit overpriced. The staff answered our questions but did not go above and beyond to show any unique courtesy or kindness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente buen desayuno céntrico
Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Sotogrande

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok at a cheap price but there is nothing within walking distance. Area is mixed. Hotel is updated but still feels old in communal areas which are quite scruffy. Beds average. Walls are not well sound proofed. You can hear the Neighbour’s room. Average hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Haley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.
Stayed 1 night in Dec 2024

10/10 Excellent

Anindya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, lots of complimentary goodies in the room. Very well maintained & nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

Rudolph

Stayed 4 nights in Nov 2024