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Woohoo Rooms Hortaleza

3.0 star property
3-star guest house near Gran Via

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Photo gallery for Woohoo Rooms Hortaleza

Residential buildings with balconies and varied window styles, set amidst a blend of modern and traditional architecture.
Enjoy freshly brewed coffee at our coffee station, equipped with a digital interface, coffee dispenser, and maker.
Enjoy meals and people-watch in a lively outdoor dining area surrounded by historic buildings.
Relax in a stylish room with a comfortable bed, flat-screen TV, and desk for work.
Experience a calm and inviting space with a sleek desk, comfortable armchair, and modern bathroom amenities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, Balcony

Relax in a stylish room with a comfortable bed, flat-screen TV, and desk for work.

Junior Suite, Balcony

9.2 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Relax in a stylish room with a neatly made bed, comfortable armchair, and desk for work or relaxation.

Business Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Restful retreat with a large bed, bedside tables, and a painting above.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Relax in a spacious room with a large bed, flat-screen TV, and cityscape artwork.

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the area

Madrid

Madrid Centro stay.You'll be steps from Gran Via and within a 10-minute walk of Puerta del Sol with a stay at this Madrid Centro guesthouse. Plaza Mayor and Puerta de Alcalá are also within 2 miles (3 km).
View more Guest houses in MadridOpens in a new window

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 17 min walk - 1.5 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Tigre del Norte - ‬1 min walk
  • ‪Fratelli d'Italia - ‬1 min walk
  • ‪Hot - ‬2 min walk
  • ‪Vivares - ‬1 min walk
  • ‪La Tita Rivera - ‬2 min walk

About this property

Woohoo Rooms Hortaleza

3-star guest house near Gran Via
As a guest of Woohoo Rooms Hortaleza, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Woohoo Rooms Hortaleza also features an elevator and a water dispenser.

This 3-star Madrid guesthouse is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
Woohoo Rooms Hortaleza offers 6 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

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  • Air conditioning
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 166 reviews
Rating 8 - Good. 27 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 7 out of 166 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Novel Approach to Traveling.

Kfkekr
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Lovely room, comfortable bed and staff very helpful and respond straight away. Great location and easy to find if you follow the clear instructions. Highly recommend
Stayed 3 nights in Apr 2025

8/10 Good

Yuet Han

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location is accessible to lots of shops and restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy bed, friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and very comfortable. The bed was good and comfortable, plus close to the Gran Via. In addition the service and employee were excellent.
Stayed 5 nights in Mar 2025

4/10 Poor

Ariel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Don't be misled by the photos and the junior suite description. The room is the size of a shoebox. I ended up going to another hotel so I lost a lot of money.
Stayed 5 nights in Feb 2025

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andresito

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing! Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need a code to enter the building

The room was clean and the staff was helpful. However, I had a hard time getting into the hotel. The building was locked, and I didn't receive a code from the hotel. The staff claimed that they sent the code through What's Up. I don't use what's up. It was a stressful experience. Other than that it was a decent place.
Stayed 2 nights in Jan 2025

2/10 Terrible

litzia

Disliked: Staff & service, amenities, property conditions & facilities
It’s not a Hotel(as paid for) is a Hostel, kind of spooky when you reach there at night cause is dark you barely can see where you are walking light it’s off! you have to check for the switch. When they say it’s quiet means you are not going to hear the street’s noises but inside you can heard your neighbor.I enjoy Madrid but definitely I don’t going back to that place
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room. Very quiet. Great lighting. Loved the bunk beds for our daughters. We slept great. Close to everything. A little hidden, but front desk is very responsive helping us into the building (messaged via WhatsApp). Overall, excellent value for location and room quality. We'll stay here again for sure.
Stayed 2 nights in Nov 2024

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Samer

Disliked: Staff & service
Do not book with this hotel. These people have awful service. My travel plans changed because and they refused to refund me, that is not great and they though fine print at me, what can I say, my mistake for not checking when I booked. The reason for the bad review is because their staff tried to blame Expedia who I booked with. After days of Expedia reaching out to them and no response, they basically tried to blame Expedia. They even suggested I contact Expedia to request service. Mean while both me and Expedia had tried for 2 days to reach them. Just poor service, stick with terms and conditions that is all good, just don’t waste customer time and blame others. Poor service

8/10 Good

Qi

Liked: Staff & service, property conditions & facilities
The staff is nice , and room is clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gilda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Great walkable to restaurants and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel

L'hôtel n'est pas bien identifié à l'extérieur, donc difficile à trouver. Par contre, elle est super. Les chambres bien que petites ont été rénovées dernièrement. Elles sont propres, calmes et confortables. La salle de bain est complète avec douche, la literie est de qualité. Le personne à l'accueil (qui est là de jour et le soir vous pouvez les joindre par WhatsApp) est gentil et disponible pour répondre à vos questions. Le seul petit point négatif, c'est qu'il y a pas de possibilité de déjeuner, par contre, il y a plusieurs restaurant tout près.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose, Heredia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Brenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Minus a minor miscommunication at check in, the stay was very smooth and the staff were super helpful. The room itself is a good size for 4 people and the beds were quite comfortable.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Property was not properly represented; not true to description; way over-priced. Reception acted like she was doing us a favor by letting us stay there. Small room, in a building in an alleyway, never would have guessed this was a room for let, let alone a "hotel". Staff not available or present for the most part. Would never recommend this place to anyone! Only saving grace was the air conditioner that worked for the first night and next day. Walkable area. Staff called cab for us for our date of departure, which was good. Otherwise a dud as far as I'm concerned.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at woohoo rooms. The room was clean, but small for a jr suite. We did have a king size bed which we liked. The location was good and very walkable to everything in Madrid. The sign for the hotel was small and on the left of entrance. Take elevator to second floor and u will still need to walk up about 10-12 steps to entrance. The hotel is small about 8 rooms. It is in a building that is a mix with other apartments. The place was very quiet and the host was super nice! Would recommend. Area was close to gran via and lots of restaurants in that area and Chueca neighborhood.
Stayed 2 nights in Sep 2024