Ratings based on 59 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
Recommended
for Everyoneby A traveller from South Wales
Overall a nice hotel.
Posted Aug. 10, 2018 on Expedia The hotel is situated quite close to the beach and in easy walking distance to the main activities. It was kept clean and tidy, the staff were very friendly and helpful. The room was of a nice size with a view overlooking the pool area. The maids came daily and changed the towels and cleaned the room.
Unfortunately the pool is very small and has limited space for sun beds around the pool. Due to the high wall on one side and the hotel on the other, most of the area where you can put a bed is covered by shade for long periods of the day.
Due to this we either spent the day at the beach, where the sun beds and umbrellas cost 13 euros a day or we went to our friends hotel and stayed at their pool.
The food is ok, as it is all cooked well and always hot, however, it is very bland, and didn’t look appetising. The choices seemed repetitive and not a lot of choice. The snack restaurant during the day was very nice for snacks and had a good choice to please everyone.
We took all inclusive as it only cost an extra £50, usual local brands instead of the preferred ones which can be bought at a cost, if you are AI you can purchase for 50% of the price. The bar staff were very nice and friendly. The bar area is very comfortable and looks 4*, the entertainment we did see was by the hotels entertainment team which was ok, but required guest participation.
We went out most nights for food and drink in the local bars in Palma Nova, which we enjoyed.
Comment from Hotel Management
Aug. 22, 2018 by Globales Customer Service Department, Hotel Management
Dear Nigel,
Many thanks for your detailed feedback.
We are happy to see that you enjoyed your staying with us and had a pleasant holidays. We are taking good note of the less positive points to inform our quality department and we hope to see you back at Globales in the future.
Thank you again for the time in writing your comment and best regards
by A traveller
Posted Jun. 16, 2018 on Expedia
Lovely, hotel, lovely staff. Close to beach, restaurants and shops. Couldnt fault anything. Really enjoyed our stay and we will be back
by A traveller
Excellent hotel!
Posted May 14, 2018 on HotelsFantastic hotel, probably the best I have ever stayed in! The rooms were clean and the food was amazing and of a very high quality, I would highly recommend this hotel!
by A traveller from Sheffield
Posted May 8, 2018 on Expedia
A good value for money base to enjoy your break. If you intend to get out and about or are just on a short visit; it's perfect. Probably not enough going on for a 2 weeks holiday
Recommended
for Everyoneby A traveller from Merseyside
Nice size hotel.
Posted Oct. 29, 2017 on ExpediaSecond time at this hotel it has had a makeover since the last time we were here.For what we paid it was well worth it, plenty of food choice.The entertainment was not what we expected just 1 act in the 5 days we were there other than that it was just a young man trying to get people joining into games !! The hotel would be better with more entertainment.
by A traveller from England
One for the oldies
Posted Oct. 21, 2017 on ExpediaHotel was clean, breakfast ok, dinner disappointing. Meat was either, fish, fish, fish or dry over cooked pork. Chips were nice, chips and salad was all that looked appealing so we ate out several times.
The place is FULL of old people, dithering around. I’ve seen less oap’s in a care home.
Pool a lot smaller than seems in pics and was not inviting with sun beds all full. Definitely not a sun trap, the beach is much better.
Beds moved noisily, couldn’t stay in one place. Bathroom dated but shower powerful.
Walls and ceilings thin, could hear what our neighbours were saying during the night and at 4am someone peeing and hocking up phlegm is not nice anywhere.
Service was good, staff were very friendly and accommodating.
The globales chain also have a hotel next door which looks x10 better, wish we had been in there to be honest! Expedia said that hotel had different names so was a bit of confusion.
Palma nova was nice, quiet due to time of year.
Ciro’s was our favourite hang out for coffee overlooking the beach.
by PAUL
Great hotel
Posted Oct. 17, 2017 on HotelsGreat location, just a few minutes walk to shops, bars & restaurants. excellent value for money.
Recommended
for Everyoneby A traveller from Lincolnshire
Great hotel shame about the sunbed polcy
Posted Oct. 15, 2017 on ExpediaGreat hotel friendly staff just a shame that people reserve the sunbed everyday the night before !!
by A traveller from stockport
hotel review
Posted Oct. 14, 2017 on Expediaarrived and night time and greeted with miserable staff. just handed key over and stated restaurant on first floor. didn't show us the facilities the hotel had to offer. our room was clean overlooking a busy road. during the night the room went very cold the air con heater wasn't good. breakfast time was greeted at restaurant again unhelpful staff and bad management just told to sit where we wanted. good choice of food but lukewarm. went back to table and one chair had be taken away. anyone can walk into the hotel for meals they don't have checklist and allocation of table numbers. ventured outside to the pool it's small for the size of hotel and deep saw no one using it. the hotel is situated away from the beach so it's a 5-10 minute walk. evening meal again no allocation of seats. we went to get water from machines to have our meal and was met by a very rude waitress who snatched the glasses and shouted no wristband meaning we were not all inclusive so no drink. again good choice of food but we left the table for food to come back to someone sitting in our seats. overall I wouldn't recommend this hotel the staff need better training and better management
by Kelly
Posted Oct. 1, 2017 on Hotels
