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Herald Suites

3.0 star property
3-star hotel near SM Mall of Asia

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Photo gallery for Herald Suites

Exterior
Terrace/patio
Balcony
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
2168 Don Chino Roces Avenue, Makati, Manila, 1231
  • Place, Greenbelt Shopping Mall
    ‪8 min walk‬
  • Place, Ayala Center
    ‪8 min walk‬
  • Place, Makati Medical Center
    ‪10 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room (Multi Use)

Standard Room (Multi Use)

Standard Room (Multi Use)

8.2 out of 10
Very good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Multi Use)

Superior Room, 1 King Bed (Multi Use)

Superior Room, 1 King Bed (Multi Use)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

About the area

Makati

Heart of Makati.Within a 15-minute walk of this Makati Central Business District hotel, you'll find Greenbelt Shopping Mall and Makati Medical Center. Also, Ayala Center is within half a mile (1 km) and Glorietta Mall is within 2 miles (3 km).

What's nearby

  • Legazpi Active Park - 5 min walk - 0.4 km
  • Greenbelt Shopping Mall - 8 min walk - 0.7 km
  • Ayala Center - 8 min walk - 0.7 km
  • Makati Medical Center - 10 min walk - 0.9 km
  • Glorietta Mall - 16 min walk - 1.3 km

Getting around

  • Libertad LRT Station - 3 min drive
  • Manila Pasay Road Station - 7 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 25 min drive

Restaurants

  • ‪Manmaru - ‬1 min walk
  • ‪Little Tokyo - ‬1 min walk
  • Izakaya Kikufuji
  • ‪Wabi-Sabi Noodle House - ‬1 min walk
  • ‪Shakey’s - ‬1 min walk

About this property

Herald Suites

3-star hotel near SM Mall of Asia
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Herald Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Makati hotel is smoke free.

  • 88 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1995
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Herald Suites offers 88 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Lobby
Herald Suites Polaris
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 348 reviews
Herald Suites Polaris

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with cable channels

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property in advance of arrival. The email will contain an authorization letter required to access the property. Guests must present a copy of their booking confirmation, valid ID, and the authorization letter at check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1250.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1150 per vehicle (one-way, maximum occupancy 2)
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Herald Suites
Herald Suites Hotel
Herald Suites Hotel Makati
Herald Suites Makati
Herald Hotel Makati
Herald Suites Makati, Metro Manila
Herald Suites Makati
Herald Suites Hotel
Herald Suites Makati
Herald Suites Hotel Makati

Herald Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 356 reviews
Rating 8 - Good. 157 out of 356 reviews
Rating 6 - Okay. 93 out of 356 reviews
Rating 4 - Poor. 20 out of 356 reviews
Rating 2 - Terrible. 10 out of 356 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

George

Stayed 9 nights in Sep 2025

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Apr 2025

4/10 Poor

Yorihiko

Stayed 5 nights in Nov 2024

8/10 Good

Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont allow refund or change of date. Thru 3rd party.
Stayed 4 nights in Nov 2024

8/10 Good

Tatsuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kazuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was main road side so it was very noisy from the road in the morning time.
Stayed 2 nights in Oct 2024

2/10 Terrible

MAYUMI

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Geefrancis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Boris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok for 1 night stay

Nice staff despite poor conditions and cleanliness.
Stayed 4 nights in Oct 2023

10/10 Excellent

Noralyn

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff friendly and good services
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Te facility and the things in the room was too old and was messy, broken.
Stayed 2 nights in Jul 2023

10/10 Excellent

Neil

Stayed 1 night in Jun 2023

6/10 Okay

Koichi

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

6/10 Okay

Rosita

Stayed 3 nights in Oct 2022

8/10 Good

june

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Stayed 1 night in Oct 2022

10/10 Excellent

Arlene, La Mirada

Stayed 2 nights in May 2022

8/10 Good

Pushkar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Stayed 2 nights in Feb 2020

10/10 Excellent

Jane, Perth, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable room only disappointment was that Little Tokyo, across the road, has changed but now we discovered Herald Suites instead
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family

Herard

Just ok
Stayed 1 night in Nov 2019

8/10 Good

MT, QC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place and the room. Especially the bath room for a clean set up. As improvement, hopefully more choices on the menus for drinks and meal.
Stayed 1 night in Nov 2019

8/10 Good

Hampaslupa, Davao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like generally the staff except for the waitress who was coughing all the time. I like the general feel of the hotel. The smell is very nice. I just happen to stay in this hotel several times but I think it has been 3 times already I experienced stuck bath drain cover. The levers dont work. The breakfast was good and Hotsamama Japanese restaurant was fantastic. Great choices and reasonable price.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
reasonable price
Stayed 1 night in Feb 2019