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The Exchange Regency Residence Hotel

3.0 star property
Family-friendly 3-star hotel near SM Megamall

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Photo gallery for The Exchange Regency Residence Hotel

1 bedroom, premium bedding, in-room safe, individually decorated
Lobby sitting area
Property entrance
Suite | Living area
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605
  • SM Megamall
    ‪9 min walk‬
  • Shangri-La Mall
    ‪11 min walk‬
  • Greenhills Shopping Center
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room dining

Suite

  • 64.5 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

In-room dining

Premier Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Pasig

Ortigas Center stay.Within a 10-minute walk of this Ortigas Center hotel, you'll find The Podium and Estancia at Capitol Commons. SM Megamall and Asian Development Bank Headquarters are also within half a mile (1 km).

What's nearby

  • SM Megamall - 9 min walk - 0.8 km
  • Shangri-La Mall - 11 min walk - 1.0 km
  • Robinsons Galleria Mall - 11 min walk - 1.0 km
  • Greenhills Shopping Center - 4 min drive - 3.5 km
  • Bonifacio High Street - 6 min drive - 4.0 km

Getting around

  • Manila Paco Station - 8 min drive
  • Ortigas Avenue Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 39 min drive

Restaurants

  • ‪One Cafe and Events Place - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Noriter Chicken and Beer - ‬3 min walk
  • ‪Big Mama's Chicken - ‬5 min walk

About this property

The Exchange Regency Residence Hotel

Family-friendly 3-star hotel near SM Megamall
The Exchange Regency Residence Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly The Exchange Regency Residence Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Pasig hotel.

  • 1 building
  • 216 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 137 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.

Languages

English, Filipino

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 to 500 for adults and PHP 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Exchange Regency Residence Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 300 to 500 for adults, and PHP 150 to 300 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

The Exchange Regency Residence Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 747 reviews
Rating 8 - Good. 270 out of 747 reviews
Rating 6 - Okay. 206 out of 747 reviews
Rating 4 - Poor. 81 out of 747 reviews
Rating 2 - Terrible. 59 out of 747 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Trevor

Disliked: Cleanliness, property conditions & facilities
Not recommended anymore. Sky box wasn't working No soap when I arrived yet room was supposed to have been cleaned and was a late arrival so plenty of time. No complimentary coffee or tea but they had a sign say otherwise. Bathroom light switch dirty, not ever cleaned. Toilet roll holder dirty Made up room and took away 2nd towel and still didn't provide coffee or tea. Shower was difficult to adjust, from burning hot to cool. Never got that right
Stayed 2 nights in Apr 2025

6/10 Okay

Anatalie

Liked: Staff & service, property conditions & facilities
Good and affordable
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option around East Ortigas.
Stayed 1 night in Jan 2025

4/10 Poor

Nauvarat

Disliked: Cleanliness, staff & service, property conditions & facilities

Really!!!

So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am.
Stayed 3 nights in Nov 2024

2/10 Terrible

GeumRan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말별루입니다

Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days
벽쪽곰팡이와 바퀴벌레나옮
Stayed 2 nights in Oct 2024

8/10 Good

Dart

Disliked: Property conditions & facilities
!
Stayed 1 night in Aug 2024

4/10 Poor

KEIR, Montreal

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual solo visit

I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024

10/10 Excellent

Audie, Los Angeles

Stayed 4 nights in Feb 2024

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024

8/10 Good

Jose, Levittown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 15 nights in Nov 2023

8/10 Good

Frederic

Stayed 3 nights in Dec 2023

6/10 Okay

dean, Bangna

Business traveller, Travelled with partner
Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Prince

Stayed 2 nights in Oct 2023

10/10 Excellent

Myette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Sean, Concord

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
Stayed 5 nights in Aug 2023

8/10 Good

elijah

Stayed 2 nights in May 2023

8/10 Good

Nina Krishna

Business traveller
The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

2/10 Terrible

Hazel

6/10 Okay

Darwin

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Please make your towels are cleaned properly. It smells bad.

10/10 Excellent

Shan

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Not bad but could be cleaner

There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
Stayed 3 nights in Oct 2022

6/10 Okay

Martin

Stayed 2 nights in Sep 2022

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022