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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
4-star Art Deco hotel near Puerto Banús Marina

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Relax by the illuminated pool surrounded by lounge chairs and umbrellas at the Hard Rock Hotel.
Property video
Enjoy the view of the sea from this balcony with a table for two and comfortable seating.
Studio Suite
Enjoy a diverse selection of international cuisine and refreshing beverages at our hotel's buffet.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Puerto Banús Marina
    ‪11 min walk‬
  • El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Puerto Banús Beach
    ‪18 min walk‬
  • Málaga (AGP)
    ‪41 min drive‬

Room options

View all photos for Classic Room

Relax in a spacious room with a large bed, comfortable armchair, and a view of the outside through a large window.

Classic Room

8.8 out of 10
Excellent
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

7.6 out of 10
Good
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Relax in this inviting room with a large bed, a bedside table, and a beautiful view of the surrounding area.

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Relax in a spacious room with a large bed, seating area, and flat-screen TV.

Superior Room

8.4 out of 10
Very good
(27 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About the area

Marbella

Puerto Banús stay.Within a 15-minute walk of this Puerto Banús hotel, you'll find El Corte Ingles Shopping Center and Puerto Banús Marina. Centro Plaza and Malaga Province Beaches are also within half a mile (1 km).

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

4-star Art Deco hotel near Puerto Banús Marina
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 787 reviews
Rating 8 - Good. 180 out of 787 reviews
Rating 6 - Okay. 77 out of 787 reviews
Rating 4 - Poor. 22 out of 787 reviews
Rating 2 - Terrible. 34 out of 787 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check out experience has been horrendous! I am waiting for the team to contact me back as they charged me my deposit and haven't reimbursed it one week later, and they also overcharged me 20 pounds for no reason!! Ridiculous. Great stay but the admin is really bad and causes loads of stress post lovely stay. Make sure to close all account before you leave and so not ask the staff to use your deposit to pay for any extras!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, especially Sun Society pool. Balinese beds were great. Pool was cool but refreshing. Food at breakfast and dinner on half board was excellent. Getting drinks or food at the pool bars was the only negative we experienced. Staff were lovely and did their best but there was not enough for demand at the busy times of lunch and pre- dinner. As such this meant long wait times. We had lunch once in the hotel at the start of our stay but did not enjoy due to the poor quality of the food and high price. €20 for nachos that were inedible due to being drowned in sauce.
Stayed 11 nights in Apr 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great staff.

Hotel very clean, super helpful and friendly staff. Location is good, 10 mins walk from beach and 15 mins to marina. Food was excellent, we ate both breakfast and lunches from pool bar. Nice atmosphere and music too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Neil

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bruce, KNOXVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools shops and casino
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Caleb, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janel

Stayed 2 nights in Mar 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service

Lovely stay

Really nice stay at the hotel. Loved the vibe and the staff were all really friendly. The pool area was lovely but it was a shame that the rooftop pool was closed as we would have loved to see there as well. My only issue was there wasn’t any aircon in the room so it was very uncomfortable in the evenings.
Stayed 3 nights in Mar 2025

10/10 Excellent

pierre, bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a crazy questionnaire as it asks questions that are suitable and there is no option not appropriate
Stayed 4 nights in Mar 2025

10/10 Excellent

Shammawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with clean and modern facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne Margaret

Stayed 7 nights in Mar 2025

6/10 Okay

gino

Stayed 2 nights in Mar 2025

8/10 Good

Vivian

Stayed 1 night in Mar 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the attentiveness of the staff that I met. Jesus, Iris, Jessica and Alejandro to name a few.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adenike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Neve

Stayed 3 nights in Mar 2025

10/10 Excellent

Taran

Stayed 2 nights in Mar 2025