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Crowne Plaza Hotel Marlow by IHG

4.0 star property
Family-friendly 4-star hotel near Thames River

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Indoor pool, open 8:00 AM to 5:30 PM, sun loungers
Exterior
Premium Room, 1 King Bed
Bar (on property)
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Place, Thames Path
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Place, Chiltern Hills
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Marlow

In regional park.You'll find Thames Path and Thames River within 2 miles (3 km) of this hotel. Longridge Activity Centre and Higginson Park are also within 2 miles (3 km).

What's nearby

  • Thames Path - 3 min walk - 0.3 km
  • Thames River - 5 min walk - 0.4 km
  • Chiltern Hills - 18 min walk - 1.6 km
  • Longridge Activity Centre - 1 min drive - 1.4 km
  • Higginson Park - 2 min drive - 1.3 km

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪GAIL's Bakery - ‬3 min drive
  • ‪Satollo - ‬3 min drive
  • ‪The Chequers Marlow - ‬3 min drive
  • ‪Court Garden Cafe - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly 4-star hotel near Thames River
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free.

This 4-star Marlow hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 levels
  • 12938 sq ft of conference space
  • 1202 sq m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 689 reviews
Rating 8 - Good. 180 out of 689 reviews
Rating 6 - Okay. 62 out of 689 reviews
Rating 4 - Poor. 36 out of 689 reviews
Rating 2 - Terrible. 47 out of 689 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Darcy Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we fly in and out of Heathrow
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, staff very helpful and supportive, the room was tidy, clean and bed are very comfortable. The facilities are very good and breakfast if really good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
I stayed with friends and family it was a lovely stay. The breakfast was ok. Not my usual. Overall the place is beautiful
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

J M

Stayed 1 night in Oct 2025

10/10 Excellent

Edd

Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Alastair

Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at reception. Very welcoming. Upgraded to a fantastic suite. Very comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to Thames path to walk to Marlow
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely man at checkin made everyone feel special
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great breakfast, lots of patking
Stayed 1 night in Oct 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely clean room. Breakfast was one on the best I had in ages, good quality and a very good variety.. staff couldn’t do enough for you.. Only criticism.. for women with long hair, when you go swimming you are only allowed one towel.. making harder to dry your hair..
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very good. Recomended.
Stayed 1 night in Oct 2025

10/10 Excellent

Marguerite, Old Lyme

Stayed 1 night in Sep 2025

10/10 Excellent

Kohei

Stayed 4 nights in Sep 2025

4/10 Poor

Kim

Liked: Cleanliness, property conditions & facilities, room comfort

Poor for a Crowne Plaza

The staff upon check-in were great, however, the spa staff were extremely rude and clearly didn't want to be there. We had dinner in the bar but got told the pizza wasn't fresh and was only a frozen pizza which they were charging £18 for, ridiculous! Won't be going back.
Stayed 1 night in Sep 2025

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt worth the cost
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort

Terrible!

The hotel was overrun with wedding guests all weekend, hotel guests were secondary to hotel guests and the bar closed too early. Breakfast was a disaster with no cups, cutlery and all the coffee machines were out of order.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel itself was average but the booking and trying to check out was appalling it took over an hour. Their system is very confusing the staff are very unaware of how it should be done. They took all sorts of prepayments which should not have happened. Eventually after a really long and drawn out process we got sorted. They took some cash which they counted 5 times!! We go on a spa break once a year but would never recommend this to any one. We would never return.
Stayed 2 nights in Sep 2025