Matsue Universalhotel

3.0 star property
Enjoy free breakfast at this Matsue hotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Single Room, 1 Bedroom, Smoking
Lobby
Exterior
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    โ€ช11 min walkโ€ฌ
  • Place, Shimane Prefectural Art Museum
    โ€ช11 min walkโ€ฌ
  • Place, Matsue Castle
    โ€ช3 min driveโ€ฌ
  • Airport, Izumo (IZO)
    โ€ช28 min driveโ€ฌ

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the area

Matsue

In Matsue .Your stay at this Matsue hotel places you within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. Also, Ryusyouji Temple is within half a mile (1 km) and Shimane Prefectural Art Museum is within 2 miles (3 km).

What's nearby

  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • โ€ชStarbucks - โ€ฌ7 min walk
  • โ€ชๅ‡บ้›ฒใใฐ ใŸใŸใ‚‰ใ‚„ - โ€ฌ7 min walk
  • โ€ชใƒ‰ใƒˆใƒผใƒซใ‚ณใƒผใƒ’ใƒผใ‚ทใƒงใƒƒใƒ— - โ€ฌ7 min walk
  • โ€ชๅบ„ใ‚„ - โ€ฌ8 min walk
  • โ€ชๆ นใฃใ“ - โ€ฌ2 min walk

About this property

Matsue Universalhotel

Enjoy free breakfast at this Matsue hotel
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1โ€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 55 out of 349 reviews
Rating 8 - Good. 102 out of 349 reviews
Rating 6 - Okay. 119 out of 349 reviews
Rating 4 - Poor. 47 out of 349 reviews
Rating 2 - Terrible. 26 out of 349 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ๅฎฟๆณŠๆ–™้‡‘ใซๅฏพใ—ใฆใ‚ต-ใƒ“ใ‚นใŒใจใฆใ‚‚ใ‚ˆใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Sep 2025

10/10 Excellent

miho

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had todayโ€™s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If youโ€™re looking to save money on your trip, this is a good place to stay. Thereโ€™s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasnโ€™t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

Travelled with partner
ใƒฆใƒ‹ใƒƒใƒˆใƒใ‚นใฎ้š…ใ€…ใซ้ป’ใšใฟใŒใ‚ใ‚Šใ€ๆฎ‹ๅฟตใชใŒใ‚‰ๆŽƒ้™คใ—ใฆใ‚‹ใฎใ‹ใ€็–‘ใ„ใพใ—ใŸใ€‚ ๆฌกใฎๅˆฉ็”จใฏใ€ใชใ„ใ‹ใชโ€ฆ๏ผŸ
Stayed 1 night in Aug 2025

8/10 Good

Tosinori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
ใ“ใฎไพกๆ ผใงๅค•้ฃŸๆœ้ฃŸไป˜ใใชใฎใฏใ‚ใ‚ŠใŒใŸใ„ใ€‚ๅŒใ˜ใ้ฃŸไบ‹็›ฎๅฝ“ใฆใฎๅฎขใŒๅคšใ„ใฎใ‹้ฃŸๅ ‚ใฏๆททใ‚“ใงใ„ใพใ—ใŸใ€‚ ๅฎขๅฎคใฏๅบƒใใฆ่‰ฏใ‹ใฃใŸใŒใ€ใ‚ฝใƒ•ใ‚กใƒผใŒใปใคใ‚Œใฆใ„ใŸใ‚ŠUBใŒๅฐ‘ใ—้…ธใฃใฑใ„ๅŒ‚ใ„ใŒใ—ใŸใฎใฏใƒžใ‚คใƒŠใ‚นใงใ—ใŸใ€‚ใงใ‚‚ๆณŠใพใ‚‹ไธŠใงใฏๅ…จใๅ•้กŒใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚ใพใŸๆณŠใพใ‚‹ใจๆ€ใ„ใพใ™ใ€‚
Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

Stayed 6 nights in Aug 2025

2/10 Terrible

KAORI

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Shino

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
ใ„ใคใ‚‚ๅˆฉ็”จใ—ใฆใ„ใฆใ€้Žใ”ใ—ใ‚„ใ™ใ„ใƒ›ใƒ†ใƒซใงใ™ใŒใ€้ƒจๅฑ‹ใฎๆธ…ๆŽƒใ€็‚นๆคœใ‚’ใ‚‚ใ†ๅฐ‘ใ—ใ—ใฆใปใ—ใ„ใฎใŒใƒชใ‚ขใƒซใชๆ„่ฆ‹ใงใ™ ใพใŸใ“ใ‚Œใ‹ใ‚‰ใ‚‚ๅˆฉ็”จใ—ใŸใ„ใฎใงๅฟœๆดใ—ใฆใ„ใพใ™ใ€‚
Stayed 1 night in Aug 2025

10/10 Excellent

manabu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

ใƒŽใ‚พใƒŸ

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

ใพใ‚“ใžใใงใ™

ๅ†ทๆˆฟใฎๅŠนใใŒๆ‚ชใ„ใฎใจใ€ๅฎคๅ†…ใซใ™ใ”ใใƒ›ใ‚ณใƒชใฎใŸใพใฃใฆใ„ใ‚‹ใจใ“ใ‚๏ผˆใ‚ฝใƒ•ใ‚กๅ‰ใฎใƒ†ใƒผใƒ–ใƒซ๏ผ‰ใชใฉใ‚ใ‚Šๆฎ‹ๅฟตใ ใฃใŸใ€‚ ใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใฏใ€ใจใฆใ‚‚ไธๅฏงใซๅฏพๅฟœใ—ใฆใ„ใฆๅฅฝๆ„ŸใŒๆŒใฆใŸใ€‚้ฃŸไบ‹ใ‚‚้‡Ž่œใŒใ‚ใ‚Š้ฃŸ็‰ฉ็นŠ็ถญใŒๅ–ใ‚Œใฆใ‚ˆใ‹ใฃใŸใ€‚
Stayed 1 night in Aug 2025

2/10 Terrible

่ฃ•ๅญ

Travelled with family and small children, Business traveller
Disliked: Amenities
ใจใซใ‹ใๆฑšใ„ใ€‚็ฟŒๆ—ฅใฏใ‚ซใƒ“ใฆใ„ใŸใ‚Šใ—ใฆๆŽƒ้™คใ‚‚่กŒใๅฑŠใ„ใฆใŠใ‚‰ใšใƒ™ใƒƒใƒ‰ใ‚‚ๅฃŠใ‚Œใฆใ„ใ‚‹ใ€‚
Stayed 2 nights in Aug 2025

8/10 Good

ใ‚ใ„ใ‚Š

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
ๅค•้ฃŸใ‚‚ใคใ„ใฆใพใ™ใ€‚ๅค•้ฃŸใ‚‚ใƒใ‚คใ‚ญใƒณใ‚ฐใ ใจๅฐšๅฏใ€‚
Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Disliked: Cleanliness
ๆฏ›ใŒ่ฝใกใฆใ‚‹
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅค•้ฃŸใฏๆ™‚้–“ใฎ้ƒฝๅˆใซใ‚ˆใ‚Š้ฃŸในใพใ›ใ‚“ใงใ—ใŸใŒใ€ๆœ้ฃŸใฏๅฐ‘ใ—ๆ—ฉใไผšๅ ดใ‚’้–‹ใ‘ใฆใ„ใŸใ ใใ€ไฝ™่ฃ•ใŒใงใใ†ใ‚Œใ—ใ‹ใฃใŸใงใ™ใ€‚
Stayed 1 night in Aug 2025

6/10 Okay

ใ“ใ†ใ„ใก

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

Stayed 1 night in Aug 2025