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Richmond Hotel Matsumoto

3.0 star property
3-star hotel near Matsumoto Castle

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Photo gallery for Richmond Hotel Matsumoto

Restaurant
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)
Lobby
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

Free WiFi, bed sheets

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

About the area

Matsumoto

In Matsumoto .With a stay at this Matsumoto hotel, you'll be steps from Matsumoto Timepiece Museum and Jorinji Temple. Nawate-Dori and Yohashira Shrine are also within half a mile (1 km).

What's nearby

  • Matsumoto Timepiece Museum - 3 min walk - 0.3 km
  • Matsumoto Scale Museum - 7 min walk - 0.7 km
  • Matsumoto Castle - 9 min walk - 0.8 km
  • Matsumoto Performing Arts Center - 10 min walk - 0.9 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪麺匠 佐蔵 - ‬1 min walk
  • ‪炉ばた庄屋 - ‬1 min walk
  • ‪小羊樓 - ‬1 min walk
  • ‪レストランバー くろひげ - ‬1 min walk
  • ‪大阪王将松本駅前店 - ‬1 min walk

About this property

Richmond Hotel Matsumoto

3-star hotel near Matsumoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

  • 202 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Dining venue
Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

How close is Richmond Hotel Matsumoto to the airport?

Richmond Hotel Matsumoto is 9.2 mi (27-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on Mar 8, 2026 start from CA $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richmond Hotel Matsumoto have an airport shuttle?

Airport shuttle services are not available at Richmond Hotel Matsumoto.

Does Richmond Hotel Matsumoto offer free breakfast?

Free breakfast isn’t provided at Richmond Hotel Matsumoto, but buffet breakfast is offered for a fee of JPY 1200 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at Richmond Hotel Matsumoto?

No, there is no casino at this hotel.

What time is check-in at Richmond Hotel Matsumoto?

Check-in start time: 2 PM; Check-in end time: 5:00 AM.

Is there free parking at Richmond Hotel Matsumoto?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Richmond Hotel Matsumoto have a pool?

Richmond Hotel Matsumoto does not have a pool.

Does Richmond Hotel Matsumoto have a restaurant?

Yes, there is a restaurant on site.

Does Richmond Hotel Matsumoto have a spa?

There are no spa services available at this hotel.

How close is Richmond Hotel Matsumoto to downtown Matsumoto?

Richmond Hotel Matsumoto is 0.4 mi away from Matsumoto.

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 802 reviews
Rating 8 - Good. 281 out of 802 reviews
Rating 6 - Okay. 49 out of 802 reviews
Rating 4 - Poor. 5 out of 802 reviews
Rating 2 - Terrible. 4 out of 802 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Philip, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a practical and easy choice. No breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

DongChun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner. Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer. The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal. Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city.
Hotel room
Washroom
Lobby
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!
Stayed 3 nights in Nov 2025

8/10 Good

Miwako

Stayed 3 nights in Nov 2025

10/10 Excellent

WEICONG

Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at Richmond Hotel Matsumoto. Just love it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Liliane Andrée

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice size
Stayed 3 nights in Nov 2025

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Lovely staff. Great amentities. Great shower. I found the mattress firm but thats just me. We had no AC or heat in our room due to a malfunction but a lovely girl at the front desk brought us a Dyson heater to use.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a stay in Matsumoto, parking is next to the hotel, rooms are large by Japanese standards and the cafe on the ground floor has a very varied breakfast for Y1200... you may have to wait a bit to get a table as it's popular.
Stayed 1 night in Oct 2025

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about 6 min walk to the station. Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions
Stayed 3 nights in Oct 2025

10/10 Excellent

Sonali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t use parking - room was great has everything you need
Stayed 2 nights in Oct 2025

8/10 Good

André

Travelled with group
OK
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too!
Stayed 2 nights in Oct 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petite chambre mais complète. Très bien situé. Personnel accueillant. Restaurant ouvert tôt en bas de l'hôtel. Somme toute une belle place abordable.
Stayed 2 nights in Oct 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The property is a bit dated, but the staff are very kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

nathaniel

Stayed 1 night in Sep 2025

8/10 Good

Tay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the shops nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Zhichao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Breakfast did not score highly against my preferences.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and comfortable hotel in city centre.

We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle.
Stayed 3 nights in Jul 2025