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Smile Hotel Matsuyama

3.0 star property
3-star hotel near Dogo Onsen

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Photo gallery for Smile Hotel Matsuyama

Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Interior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Place, Matsuyama Castle Ropeway
    ‪5 min walk‬
  • Place, Saka no Ue no Kumo Museum
    ‪7 min walk‬
  • Place, Dogo Onsen
    ‪20 min walk‬
  • Airport, Matsuyama (MYJ)
    ‪8 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Non Smoking

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Standard Single Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Smoking

  • Sleeps 1

About the area

Matsuyama

Ichibancho stay.Within a 10-minute walk of this Ichibancho hotel, you'll find Akiyama Brothers Birthplace and Matsuyama Castle Ropeway. Saka no Ue no Kumo Museum and Shinonome Shrine are also within half a mile (1 km).

What's nearby

  • Akiyama Brothers Birthplace - 4 min walk - 0.4 km
  • Matsuyama Castle Ropeway - 5 min walk - 0.5 km
  • Saka no Ue no Kumo Museum - 7 min walk - 0.7 km
  • Shiki Memorial Museum - 17 min walk - 1.5 km
  • Dogo Onsen - 20 min walk - 1.7 km

Getting around

  • Matsuyama Kume Station - 4 min drive
  • Dogo Onsen Tram Stop - 6 min drive
  • Matsuyama Airport (MYJ) - 20 min drive

Restaurants

  • ‪居酒屋 網元 別邸 - ‬3 min walk
  • ‪麺屋もりと - ‬1 min walk
  • ‪日々是赤提灯 日和 - ‬3 min walk
  • ‪象三 - ‬3 min walk
  • ‪日本料理 若菜 - ‬3 min walk

About this property

Smile Hotel Matsuyama

3-star hotel near Dogo Onsen
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Matsuyama also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
  • 97 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Dining venue
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Breakfast, lunch and dinner served
Hotel MyStays Matsuyama
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $43
CA $48 total
Feb 15 - Feb 16
Hotel MyStays Matsuyama

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 20-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 219 reviews
Rating 8 - Good. 80 out of 219 reviews
Rating 6 - Okay. 41 out of 219 reviews
Rating 4 - Poor. 7 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

8/10 Good

Tadashi

Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
ja
Stayed 6 nights in Oct 2025

8/10 Good

hironobu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良い立地にあり、飲食店からも近くとても便利だが、とても静かな場所にありとても良い
Stayed 1 night in Oct 2025

6/10 Okay

Hisako

Liked: Staff & service
時計が壊れていた
Stayed 1 night in Oct 2025

6/10 Okay

SOOBIN

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
음 커텐에 곰팡이가 잔뜩 펴있오요. 위치는 중심가에서 애매하게 가까운듯 멀어요ㅋㅋ 그리고 엘베가 한대뿐이라 단체손님오면 엄청나게 기다려야해요. 직원분들은 친절하고 좋았숩니다
Stayed 2 nights in Sep 2025

10/10 Excellent

Takafumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても満足です
Stayed 2 nights in Oct 2025

6/10 Okay

Masato

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

じゅんいち

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段から考えると非常に良いホテルでした。
Stayed 1 night in Sep 2025

6/10 Okay

たつや

Travelled with family
周辺に駐車場が沢山あるので駐車に困りませんでした。周辺飲食店も豊富で良いです。
Stayed 3 nights in Sep 2025

10/10 Excellent

takashi

Stayed 2 nights in Sep 2025

10/10 Excellent

HIRONORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

ひろまさ

Travelled with family
Liked: Cleanliness, staff & service
冷房は、OK.　朝食も良かったです、交通の便利さも市電の駅から近いのでOK
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

taka

Stayed 1 night in Aug 2025

8/10 Good

Yichen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kitta

Stayed 1 night in Aug 2025