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DoubleTree by Hilton Mazatlan

4.0 star property
4-star beachfront resort with 4 outdoor pools

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Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Sports facility
Meeting facility
Terrace/patio
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪8 min drive‬
  • Place, Cerritos Beach
    ‪10 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

8.2 out of 10
Very good
(38 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Two Double Room with City View

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

Ocean Front Deluxe Queen Room

  • Sleeps 2

Ocean Front Deluxe Two Double Room

  • Sleeps 4

Junior Queen Suite with City View

  • Sleeps 2

Junior Two Double Suite with City View

  • Sleeps 4

Ocean Front Junior Two Double Suite

  • Sleeps 4

Ocean Front Junior Queen Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

Deluxe Queen Room With City View

  • Sleeps 2

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About the area

Mazatlán

Beachfront retreat .Within a 15-minute walk of this Zona Dorada resort, you'll find Playa Brujas and Islands and Protected Areas of the Gulf of California. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 12 min walk - 1.1 km
  • Punta Camaron Beach - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 8 min drive - 2.0 km
  • Cerritos Beach - 10 min drive - 2.3 km
  • The Mazatlan Malecón - 12 min drive - 3.1 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪La Concha Restaurant - ‬3 min walk
  • ‪Le Frolle - ‬4 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪señor frogs - ‬3 min walk

About this property

DoubleTree by Hilton Mazatlan

4-star beachfront resort with 4 outdoor pools
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán resort.

  • 1 building
  • 281 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

Reviews

DoubleTree by Hilton Mazatlan Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 815 out of 1488 reviews
Rating 8 - Good. 341 out of 1488 reviews
Rating 6 - Okay. 173 out of 1488 reviews
Rating 4 - Poor. 89 out of 1488 reviews
Rating 2 - Terrible. 70 out of 1488 reviews

Reviews

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property several times
Stayed 1 night in Nov 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, quiet good location
Stayed 6 nights in Aug 2025

2/10 Terrible

Virginia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They stole my crocs the hotel was dirty they rarely cleaned the room and when they did clean it was poorly done the also allowed the days pass which is for locals to use the pool and allowed them to bring outside food which made the place look messy and there was no place for use to enjoy the pool for those reasons I would be coming back
Stayed 5 nights in Aug 2025

2/10 Terrible

Virginia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Me hospedé de el 9 de agosto hasta el 22 de agosto el tercer día me robaron mis zapatos crocs. La limpieza se cuarto no se hacía correctamente y en ocasiones ni se realizaba. El drenaje de el baño estaba tapado y ni lo limpiaban, incluso dejan entrar a gente local a usar la alberca lo cual deja poco espacio para los que pagamos el precio completo de la estancia. Por estas y muchas razones más no volveré a hospedarme en Double Tree Mazatlán
Stayed 13 nights in Aug 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, would definitely return!
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 19 nights in Jul 2025

10/10 Excellent

Erick Fabian, Tijuana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the beach, safety on the pool with a lifeguard always there. The rooms are always cleaned
Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario Ernesto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super mi cumple

Muy buen hotel a mi esposa y a mi nos encanto super como y todo aparte cuenta con un mini refri para guardar tus aguas o refrescos y tenerlas bien heladas super recomendable el hotel,si dios quiere el proximo año nos volvemos a hospedar
Stayed 6 nights in Aug 2025

10/10 Excellent

Jerlin, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and attentive staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Oscar David Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, la alberca estaba en excelentes condiciones igual la cama y limpio en general, el único problema que tuve en mi habitación fue la TV que no servía pero casi no estuvimos en la habitación así que no hubo mayor problema por eso.
Stayed 3 nights in Aug 2025

10/10 Excellent

G A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Mazatlan Mexico

Comfy room, partial ocean view. Good AC, comfy bed. Nice staff. Nice pool and beach access. Breakfast options could be improved. Shower area could be improved. The floor got wet.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maricela, Thornton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the OXO across the street. I Love Mazatlán and the locals are kind and friendly. As I have said this I was surprised the staff here was not nice at all. They never once cleaned our room and we had a leak on the roof. Also there were never pool towels available we always waited over 2 hours for a towel. I definitely recommend Mazatlán just don’t stay at The Double Tree.
Stayed 7 nights in Aug 2025

2/10 Terrible

Olivia

Stayed 3 nights in Aug 2025

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
We had a really bad experience in this location , they give us our room 2 hours later of original check in time. Our room door was damage so we had maintenance ppl working on it during our stay. We did not receive no face towels or hands. Also our hand and body soap container where empty and old.
Stayed 3 nights in Aug 2025

6/10 Okay

Carlos Alberto

Travelled with family
Disliked: Cleanliness, staff & service

No fue como lo esperaba

Stayed 3 nights in Aug 2025

4/10 Poor

Noel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: in front of the ocean. Didn’t like: reception didn’t gave us any instructions, room was kind of small, same with balcony. The windows in the balcony were dirty. The bathroom had a leak on top of the toilet, the TV was not working properly. The carpet outside the rooms were dirty. Trash by the beach.
Stayed 5 nights in Jul 2025

8/10 Good

MARTHA, chula vista

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Martha Beatriz Aldana, chula vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wearing bracelets, paying indoor parking, city views slow elevators. Overall ok, needs a mire appealing lobby with more sitting areas ir hanging out areas that are cozy and comfortable.
Stayed 5 nights in Jul 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the beds were comfortable. The balcony was too small and we reported the TV (which we only watched when getting ready) but nobody came to see it, it was blue even after the settings were changed. Also, I consider pool closes too early at 8 pm and opens late at 9 am maybe changing the schedule will be good. The view also is bad with the empty lot next to the hotel filled with trash.
Stayed 5 nights in Jul 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front toom with a beautiful beach view. The place and friendliness of the staff was awesome! Everyone was alway so helpful and always happy, smiling. We love this, they acknowledge you at all times. The room was clean, Housekeeping came daily. Will be coming back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Gricelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service everything that I need was available
Pool service
My view
Stayed 2 nights in Jul 2025

10/10 Excellent

Roque Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Booked 2 rooms one room had complete service on the 16th floor but room on 10th floor was not cleaned last 3 days
Stayed 10 nights in Jul 2025

4/10 Poor

Jose Ruben

Stayed 5 nights in Jul 2025

6/10 Okay

Veronica M Garcia

Travelled with family
The staff was friendly, but the pool was very dirty. We couldn't get in there any day. They didn't give us clean towels every day, and the room cleaning was not good.
Stayed 7 nights in Jul 2025