Skip to main content
Beginning of main content

"Definitely recommenwe stayed there 3 days 2 nights. Quiet love pool people are very friendly and nice. " More

By a verified traveller on Mon 27 Nov 2023

Enter dates to see availability

Hotel Description

4-star beachfront hotel near Cerritos Beach

Beachfront retreat

Within a 15-minute walk of this Zona Dorada hotel, you'll find Solar Eclipse April 8th 2024 and Playa Brujas. The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California are also within 2 miles (3 km).

Onsite dining, 4 outdoor pools

4 outdoor pools, 3 restaurants, and a bar/lounge are among this hotel's featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $159* Per night/room 24 Apr. - 25 Apr.

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Mazatlan ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for DoubleTree by Hilton Mazatlan

Everyone (6) Family (1)
1 out of 5

Posted by on 11 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

1 Oct. 2023 by DoubleTree by Hilton Mazatlan Team

Dear Esmeralda ,We appreciate the time you took to share your experience with us. We are very sorry that your recent visit did not go as expected. Your feedback is highly important to us. Without hesitation, we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards,

5 out of 5
Definitely recommenwe stayed there 3 days 2 nights. Quiet love pool people are very friendly and nice.

Posted by on 27 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Nov. 2023 by DoubleTree by Hilton Mazatlan Team

Dear Maria,Thank you for providing us the opportunity of hosting you at DoubleTree by Hilton Mazatlan and for taking the time to share your experience with us.We are pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.It will be an honor for DoubleTree by Hilton Mazatlan to have you back and offer you our sincere hospitality on your next visit.Kind regards,

5 out of 5

Posted by , from San Antonio on 7 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Mar. 2023 by DoubleTree by Hilton, Mzt

Thank you very much for your kind review!

3 out of 5
I had a room with a great view. The other visitor were great must were from Durango. Some of the nicest people in Mexico. I was there for three nights without hot water.

Posted by , from Sointula on 16 May 2022

Was this review helpful to you?
Comment from Hotel Management

18 May 2022 by Luis Delgadillo

Hola, Robert. Thank you very much for your recent stay with us. We are glad that you had a nice experience during your stay in our property. Your feedback is very important to ensure we are providing the support that you need, we will be addressing your concerns to our engineering team. We are looking forward to see you again soon!

4 out of 5

Posted by , from Sointula on 16 May 2022

Was this review helpful to you?
5 out of 5

Posted by on 2 Mar. 2022

Was this review helpful to you?
2 out of 5

Posted by on 15 May 2021

Was this review helpful to you?

Property Features

DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Mazatlán hotel.

  • 1 building
  • 281 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Accommodations are shared
  • Private balcony or patio
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

DoubleTree by Hilton Mazatlan has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site.

Spa Services

  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • thelocal Hotels Mazatlan Hotel
  • thelocal Hotels Hotel
  • thelocal Hotels
  • thelocal Hotels Mazatlan
  • DoubleTree by Hilton Mazatlan Hotel
  • DoubleTree by Hilton Mazatlan Mazatlán
  • DoubleTree by Hilton Mazatlan Hotel Mazatlán

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Mazatlán-Hotels-DoubleTree-by-Hilton-Mazatlan.h19415351-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mazatlán-Hotels-DoubleTree-by-Hilton-Mazatlan.h19415351-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Mazatlán-Hotels-DoubleTree-by-Hilton-Mazatlan.h19415351-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.