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El Cid El Moro Beach Hotel

3.5 star property
3.5-star beachfront resort near Cerritos Beach

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Photo gallery for El Cid El Moro Beach Hotel

Interior detail
3 restaurants, breakfast served
In-room safe, blackout drapes, iron/ironing board, bed sheets
3 restaurants, breakfast served
3 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪17 min walk‬
  • Place, Sea Shell City Museum
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Suite Premium with Partial Sea View

  • 44 sq m
  • Sleeps 6

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, bed sheets

One Bedroom Elite Golf Experience

  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, bed sheets

Luxury Elite Golf Experience

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Premium with Garden View

  • 44 sq m
  • Sleeps 4

Suite Premium with Garden View

  • 55 sq m
  • Sleeps 6

View all photos for Room Deluxe with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Deluxe with Partial Sea View

  • 44 sq m
  • Sleeps 4

View all photos for Suite Standard with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Suite Standard with Partial Sea View

  • 44 sq m
  • Sleeps 6

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Luxury Room

7.8 out of 10
Good
(24 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

On the beach.With a stay at this Zona Dorada resort, you'll be within half a mile (1 km) of Playa Brujas and 2 miles (3 km) of The Mazatlan Malecón. Punta Camaron Beach and Islands and Protected Areas of the Gulf of California are also within 2 miles (3 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 12 min walk - 1.1 km
  • Punta Camaron Beach - 17 min walk - 1.5 km
  • Sea Shell City Museum - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 19 min walk - 1.6 km
  • The Mazatlan Malecón - 2 min drive - 2.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Le Frolle - ‬2 min walk
  • ‪La Concha Restaurant - ‬2 min walk
  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk

About this property

El Cid El Moro Beach Hotel

3.5-star beachfront resort near Cerritos Beach
Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid El Moro Beach Hotel offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. A terrace, a children's club, and an arcade/game room are also featured at the family-friendly El Cid El Moro Beach Hotel.

This 3.5-star Mazatlán resort is smoke free.

  • 294 guestrooms or units
  • 28 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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El Cid Castilla Beach Hotel
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  • Spa
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  • Kids pool
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Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

2/10 Terrible

Anita Suzanne

Disliked: Cleanliness, amenities, property conditions & facilities
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Stayed 7 nights in Nov 2025

8/10 Good

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a one bedroom elite with all inclusive. The rooms were spacious and in good condition. The water temperature fluctuations in the showers is crazy though. The entertainment shows are in the buffet area which seemed a little odd and it was quite loud but the performers were good. Victor and Angie with the activities group were a lot of fun. Solomon was a great server at the lobby bar. All the staff in all the Al a Carte restaurants were very good and so was the food. It would be nice if the RFID room key was attached to the wristband instead of a credit card style which is more difficult to keep track of. I would return to this resort.
Stayed 7 nights in Nov 2025

8/10 Good

William Bradley Bruce

Stayed 7 nights in Nov 2025

6/10 Okay

Kimberly Dawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
Stayed 9 nights in Nov 2025

8/10 Good

Jennifer-Marie

Ignacio, hector, Karolina and Karolyn were absolutely amazing and so informative.
Stayed 10 nights in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, amenities, property conditions & facilities
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
Stayed 3 nights in Oct 2025

6/10 Okay

Cecily

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Oct 2025

10/10 Excellent

Charles Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with a friendly staff
Stayed 17 nights in Oct 2025

8/10 Good

Stephanie, lockhart

Travelled with group
Liked: Cleanliness, staff & service
Decent, my main complaint is not being able to use the private pool where theres no kids, apparently you need like a membership. Also we saw a few cockroaches at are room, we had booked a ocean view with nice balcony but we didnt receive that.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis Felipe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff was amazing, shout out to Nestor who went above and beyond every time he saw me and my girlfriend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness
Room was clean, view was amazing (ignore the neighboring construction), staff was very courteous and helpful, multiple pools is a huge plus. There were a few setbacks. Plumbing was a bit of an issue. One of the bathrooms flooded while showering due to clogged drain and water temperature was impossible to regulate, either boiling hot or cold shower. A huge petty annoyance was no ice available for the rooms. With that said, overall it was a great stay, small drawbacks were not enough to discourage me from returning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jimena

Stayed 6 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
Stayed 4 nights in Oct 2025

10/10 Excellent

Karla Cristina Arias

Stayed 4 nights in Oct 2025

10/10 Excellent

ramey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in and comfortable 1 bedroom suite. Loved the pool area as well!
Stayed 2 nights in Oct 2025

6/10 Okay

Corina

Stayed 3 nights in Sep 2025

10/10 Excellent

Perfecto

Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 4 nights in Sep 2025

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service terrible hotel was wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Renato, Compton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfectly clean everyday, Staff was friendly and all was perfect for our little family trip! Fidel was awesome as always!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin Ruben De

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my wife had a really good time. It was our first time here and it was an awesome experience. Definitely will come back in the future. Maybe when it’s a bit more cooler.
Stayed 4 nights in Aug 2025

4/10 Poor

Jacqueline and Miguel, Los Angeles

Travelled with partner
Disliked: Cleanliness, amenities
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
Stayed 3 nights in Aug 2025