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Sunvivia by Fiesta Americana Mazatlan

Property class: 4
4-star beachfront hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Sunvivia by Fiesta Americana Mazatlan

A resort with a pool area, palm trees, and a view of the sea.
A coastal hotel with multiple buildings, a beachfront, and a pool area.
A spacious dining area with a view of the sea, a 'LOVE' centerpiece, and a modern interior design.
An outdoor dining area with tables and chairs facing a sunset over the sea.
A beachfront hotel with a pool area, lounge chairs, and a view of the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, The Mazatlan Malecón
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a balcony with a view of the beach and mountains.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

A hotel room with two beds, a wooden wardrobe, a mirror, and wall-mounted lamps.

Junior Suite, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 2 Double Beds, Ocean View

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a marble dining table.

Luxury Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Mazatlán

On the beach.Within a 15-minute walk of this Zona Dorada hotel, you'll find Playa Sábalo and Punta Camaron Beach. Sea Shell City Museum and El Cid Country Club Golf Course are also within 2 miles (3 km).

What's nearby

  • Playa Sábalo - 5 min walk - 0.5 km
  • Punta Camaron Beach - 10 min walk - 0.9 km
  • Sea Shell City Museum - 12 min walk - 1.1 km
  • The Mazatlan Malecón - 3 min drive - 2.0 km
  • El Cid Country Club Golf Course - 4 min drive - 1.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬2 min walk
  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Lobby Bar Castilla - ‬3 min walk

About this property

Sunvivia by Fiesta Americana Mazatlan

4-star beachfront hotel with 2 outdoor pools
Some rates at Sunvivia by Fiesta Americana Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunvivia by Fiesta Americana Mazatlan offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sunvivia by Fiesta Americana Mazatlan.

This 4-star Mazatlán hotel is smoke free.

  • 189 guestrooms or units
  • 16 levels
  • 4 buildings
  • Meeting rooms
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunvivia by Fiesta Americana Mazatlan offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunvivia by Fiesta Americana Mazatlan

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

How close is Sunvivia by Fiesta Americana Mazatlan to the airport?

Sunvivia by Fiesta Americana Mazatlan is 22.1 mi (32-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Sunvivia by Fiesta Americana Mazatlan?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Sunvivia by Fiesta Americana Mazatlan on Nov 3, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunvivia by Fiesta Americana Mazatlan have an airport shuttle?

Airport shuttle services are not available at Sunvivia by Fiesta Americana Mazatlan.

How close is Sunvivia by Fiesta Americana Mazatlan to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sunvivia by Fiesta Americana Mazatlan offer free breakfast?

Sunvivia by Fiesta Americana Mazatlan does not offer free breakfast.

Is there a casino at Sunvivia by Fiesta Americana Mazatlan?

No, there is no casino at this hotel, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Sunvivia by Fiesta Americana Mazatlan?

Check-in begins at 3 PM.

Is there free parking at Sunvivia by Fiesta Americana Mazatlan?

Free parking is not available at this hotel.

Does Sunvivia by Fiesta Americana Mazatlan have a pool?

Sunvivia by Fiesta Americana Mazatlan features 2 outdoor pools.

Does Sunvivia by Fiesta Americana Mazatlan have a restaurant?

Sunvivia by Fiesta Americana Mazatlan is home to Papagayo Restaurant, which features Regional cuisine and a beachfront location.

Does Sunvivia by Fiesta Americana Mazatlan have a spa?

This hotel has a spa, which features massages.

How close is Sunvivia by Fiesta Americana Mazatlan to downtown Mazatlán?

Sunvivia by Fiesta Americana Mazatlan is 0.7 mi away from El Encanto.

Sunvivia by Fiesta Americana Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 116 reviews
Rating 8 - Good. 27 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Been staying in this hotel for 5 years. Beach view is amazing, restaurant by beach, friendly staff and very clean rooms.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location beautiful view. Great pools. Great room
View from our room
Stayed 15 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooked the ocean!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant atmosphere . Papagayo restaurant was delicious on site. Would definitely stay here again.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our room was can view and that was awesome!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the restaurant. I didn’t enjoy the breakfast.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good service 😎♥️🙏
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Especially the valet service guy. The room was clean and our view from the balcony was very nice. The pool areas were maintained well even the bathroom. We didn't try the restaurant, but I bet it would have been good. The waiter serving drinks at the pool was friendly and checked on us when he had a chance. Overall it was a great experience. I definitely recommend, especially if you find a great deal on the price like we did!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beach view was completely obstructed where we were. room smelled pretty bad . the staff was so nice.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Suburbia
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sunvivia resort and spa was absolutely amazing. Even though it’s now operating under a different name, everything about the hotel remains just as wonderful as when it was known as The INN. The staff is incredibly friendly and welcoming, and the amenities are very convenient. The bedrooms are beautiful, and upgrading to an ocean view was definitely worth every penny. From the parking attendants to the waitstaff, everyone went above and beyond to be helpful and kind. I truly appreciated the outstanding service and accommodations. I will definitely be returning thank you so much for such a great experience!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

We had a partial view from our balcony and it was very good. We really enjoyed the balcony. We spent most of our time by the pool. One was a regular temperature pool and the other was a heated pool. Both pools were excellent as well asthe facilities around the pool.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The staff was not available to resolve my needs as a handicap traveler!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 28 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
​I’d rate this stay as just okay. The rooms and location are nice, but the service is genuinely terrible. ​I booked this spot specifically to watch the World Cup at the bar, but the bartender completely ignored me to scroll on his phone. Zero service. Meanwhile, I kept getting aggressively targeted by their timeshare staff—at least five times after I already said no. ​The pool and restaurant service were just as bad. Employees huddled together ignoring guests, hostesses looking visibly annoyed when asked for a menu, and having to constantly wave people down just to order. The food is actually good, but the service is non-existent. ​We ended up buying a day pass at a livelier hotel just two doors down in the Zona Dorada, and the hospitality there was incredible—complimentary chips, great drinks, and beachside service. It highlighted just how unwelcoming our own hotel was. The staff here desperately needs to step up their game. I won't be back.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities
Extremely disappointing visit after coming here for past 15 years. Never had a hot shower, broken shower head. The hotel was empty and customer service was nonexistent; no one seemed to care. Poolside restroom out of service entire week both men and women’s room. Difficult to sleep with overly noisy ac fan. Had to shut off. Repairs requested to no avail. Pool water boiling hot. We are done. Not the place we used to love. We will not be back.
Stayed 8 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación con camas destendidas, refrigerador con comida, aires acondicionados no enfrían lo suficiente. Se comentó de lo encontrado pero dijeron que ya no había habitaciones. Valet parking con espera de hasta 1 hora y te dicen que en 20 min.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien limpio cómodo. Solo tardado para que nos dieran la habitación al llegar.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Mi experiencia en este hotel fue muy decepcionante y está muy lejos de lo que esperaba. Desde el inicio tuvimos problemas, ya que la habitación nos fue entregada hasta las 5:30 p.m., cuando el horario de check-in es mucho más temprano. Esto nos hizo perder prácticamente toda la tarde de nuestras vacaciones. La habitación asignada también fue un inconveniente, ya que para poder utilizar el elevador era necesario bajar dos pisos por las escaleras, algo completamente impráctico, especialmente para quienes viajan con equipaje, niños o personas con movilidad reducida. Solicitamos un cambio de habitación e incluso nos ofrecimos a pagar un costo adicional, pero el personal nunca nos dio información clara, seguimiento ni una solución. Durante nuestra estancia ocurrió un incidente aún más grave: se perdió una cartera dentro de la habitación. El hotel levantó un reporte, pero jamás recibimos seguimiento, actualización o una respuesta sobre lo sucedido, lo que nos dejó una muy mala impresión respecto a la seguridad y atención al cliente. En el área de la alberca era común que nunca hubiera toallas disponibles, y en la habitación únicamente había una toalla para el baño. Bajamos personalmente a recepción para solicitar más, ya que nos aseguraron que las enviarían a la habitación, pero nunca llegaron. En general, el servicio fue deficiente, hubo falta de comunicación, poco interés por resolver los problemas de los huéspedes y una evidente falta de seguimiento a situaciones importante
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El único detalle es que no tenían suficientes toallas
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
El hotel necesita mantenimiento en varias áreas, la limpieza en la habitación no fue la mejor, encontramos comida y cosas de los huéspedes anteriores. Nos quedamos en una habitación que da frente a la calle y no son insonoras, se escucha toda la fiesta de la calle. La comida del restaurante no fue la mejor y no tenían algunas opciones de la carta. No tiene playa, si está frente al mar, pero no tiene arena. Las albercas están bien y la ubicación también, todo lo necesario está muy cerca.
Stayed 2 nights in Jul 2026