Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

Choose dates to view prices

Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Exterior
Property video
Residential Suite Haram
Grand Suite, 1 King Bed with Sofa bed (Kaaba)
Coffee/tea maker, eco-friendly cleaning products

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

Signature Suite, 2 Bedrooms Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Suite, 1 King Bed (Residential - Kaaba)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Haram)

  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Triple Room, 3 Single Beds, City View

  • City view
  • Sleeps 4
  • 3 Twin Beds

Fairmont, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Twin Room, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Junior Suite, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Twin Beds

Signature Suite, 2 Bedrooms (Kaaba)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Residential Suite Haram

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Junior Suite, Haram

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, Kaaba View

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • Sleeps 3
  • 2 Twin Beds

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

You may also like

About the area

Makkah

Central Makkah getaway .Within a 10-minute walk of this Al Hajlah hotel, you'll find Great Mosque of Makkah and Abraj Al-Bait Towers. Kaaba and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 79 min drive

Restaurants

  • ‪Swiss Express - ‬6 min walk
  • ‪Almsharf Lounge - ‬6 min walk
  • ‪29Th Floor - ‬4 min walk
  • ‪Al Majlis - ‬1 min walk
  • ‪بيتزا هت - ‬1 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square meters) and includes a conference center. A fitness center, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • Meeting rooms
  • 23379 sq ft of conference space
  • 2172 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Similar properties

Property amenities

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (SAR 250 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Gym
  • Library
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Humayun, Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Zainab

Travelled with family
Liked: Property conditions & facilities
Advice: you can book a better service at a lower price and more convenience My experience with this 5-star hotel was disappointing from the start. After booking on incorrect dates, I discovered it's nearly impossible to reach their reservation department as they use a third-party service (unusual for a luxury hotel). Each call resulted in contradictory information—one representative said Expedia needed to call during specific hours (11:00-14:00) when a manager would be available, while another suggested Expedia should email. Thankfully, Expedia tried everything possible but received no response from the hotel. Upon check-in, I wanted to extend my stay by one night and inquired about using my hospital discount. The receptionist directed me to make this reservation by phone. When I called, the first agent confirmed this was possible. I returned to reception to ensure the same room would be available (since phone agents couldn't access my room information due to their limited third-party system). After confirmation from reception, I called again but reached a different agent who contradicted the first, claiming discounts weren't applicable during high season. Furthermore, at check-in, I asked if I could change my included Iftar meal to Suhoor, and the receptionist assured me I could by simply showing up on the day I wanted to make the change. However, when I returned the next day to request this change, a different receptionist denied this possibility. (Inconsistant proscess)
Stayed 2 nights in Mar 2025

6/10 Okay

Sara

room service is not good. Cards didn’t work in prayer rooms for access.
Stayed 4 nights in Mar 2025

8/10 Good

Azeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property for location, literally connected to the haram and puts you directly in front of the bab as sallam gate. Excellent staff and eccellentbfood offerings. Only issue is it is so big you have to catch three different elevators to get anywhere. Easily can waste 20 minutes just going back up to room and back down if forget anything. Room to haram time and distance is very cumbersome because of multiple sets of elevators you have to take.
Stayed 1 night in Mar 2025

10/10 Excellent

ali S, Kuwait

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place for easy umurah
Stayed 2 nights in Mar 2025

8/10 Good

Sal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Wish the locals weren’t as arrogant. Being a Muslim from a different country doesn’t make us any less.
Stayed 5 nights in Feb 2025

2/10 Terrible

ahmad, centreville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 3 nights in Feb 2025

10/10 Excellent

Ibsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahlam, NY

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My favorite hotel in Makkah
Stayed 2 nights in Mar 2025

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Makkah Clock Royal Tower (FAIRMONT HOTEL)! The room service and staff were attentive and very helpful. My room was clean and specious. One negative thing was that the bathroom shower handle didn’t work properly! The breakfast had various dishes to select from; it was absolutely delicious. Walking distance to kabba was the most convenient reason I had chosen to stay here and it was worth it. I would stay at this hotel again and recommend it to my family and friends.
Stayed 3 nights in Feb 2025

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ..can keep more staff at reception to check in ..
Stayed 2 nights in Feb 2025

10/10 Excellent

Sana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service overall was impeccable. The staff were always polite and quick to assist with any requests. From the moment I checked in, I felt welcomed and well taken care of.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

NASER, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great satff from A to Z, great customer service, very clean rooms, easy access to everything, polite staff and the room service people are super helpful!!!
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay!

I recently stayed at the Makkah Clock Royal Tower, A Fairmont Hotel, and it was an amazing experience. The highlight for me was the Haram View Suite, the view was simply breathtaking. Waking up to such a view was truly special. The breakfast offered a wide variety of delicious options, and it was a great way to start the day. The customer service was impeccable, staff were attentive, friendly, and made sure every need was met. The overall atmosphere was luxurious and welcoming. I highly recommend this hotel to anyone visiting Makkah. I’ll definitely be staying here again on my next trip, In sha Allah.
Stayed 3 nights in Feb 2025

8/10 Good

Razi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The curtains in the room not working
Stayed 6 nights in Jan 2025

8/10 Good

Nurcan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff very friendly- however hotel needs some upgrades example lift system is confusing and long waiting time also some of the display doesn’t work Hotel looks very close to the haram but due the set up with the lifts and connected to the mall extremely busy Further rooms and bathrooms very small 3 bedroom room is like a 2 bedroom with an additional bed
Stayed 5 nights in Feb 2025

10/10 Excellent

Fahmid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Gold is excellent. Had Kaaba View suite... unbelievably good... sat by the windows for hours staring.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

tamana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Umayr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025