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Makarem Umm Al Qura Hotel

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

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Photo gallery for Makarem Umm Al Qura Hotel

Lobby
Hallway
Daily buffet breakfast (SAR 100 per person)
Superior Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

View in a map
Ajyad Street, Makkah, Ar Rawabi
  • Place, Abraj Al-Bait Towers
    ‪2 min drive‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium King Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Quadruple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • Sleeps 4

View all photos for Superior Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • Sleeps 3

About the area

Makkah

Heart of Makkah.Your stay at this Ar Rawabi hotel places you within 2 miles (3 km) of Great Mosque of Makkah and Kaaba. Abraj Al Bait Hajar Tower and Abraj Al-Bait Towers are also within 2 miles (3 km).

What's nearby

  • Abraj Al-Bait Towers - 2 min drive - 2.6 km
  • Great Mosque of Makkah - 2 min drive - 2.6 km
  • Kaaba - 2 min drive - 2.6 km
  • King Fahad Gate - 2 min drive - 2.6 km
  • Well of Zamzam - 2 min drive - 2.6 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Broast Al Furuj - ‬2 min drive
  • ‪Hilton restaurant - ‬2 min drive
  • ‪Masharef Lounge - ‬4 min drive
  • ‪29Th Floor - ‬2 min drive
  • ‪كفتريا سارة - ‬16 min walk

About this property

Makarem Umm Al Qura Hotel

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 336 guestrooms or units
  • 12 levels
  • Built in 2010
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Dining venue
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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  • Free WiFi
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  • Air conditioning
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Property Registration Number 10002241

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 323 reviews
Rating 8 - Good. 90 out of 323 reviews
Rating 6 - Okay. 69 out of 323 reviews
Rating 4 - Poor. 21 out of 323 reviews
Rating 2 - Terrible. 17 out of 323 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

sadik

Stayed 1 night in Jul 2025

10/10 Excellent

Anara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice and clean hotel with a great restaurant.
Stayed 2 nights in Feb 2025

6/10 Okay

Omar, San Jose

Disliked: Cleanliness, staff & service
The room wasn't ready when we checked in, the towels were very old, and they didn't clean the room at all.
Stayed 2 nights in Apr 2025

6/10 Okay

Syed

Travelled with family
Liked: Staff & service
The rental price was right but transportation to Haram was not limited. We had to book a taxi to go to Haram.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fatuma

Stayed 3 nights in Apr 2025

8/10 Good

Irbaaz

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Didn't like the cleanliness & bus wait times.
Stayed 1 night in Apr 2025

10/10 Excellent

mohamed naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

2/10 Terrible

Sohaib

Travelled with family
Disliked: Cleanliness, staff & service, amenities
it says 5 star hotel, but it's less than 2 stars, not clean, bad AC, bad room service, not body picks the call.
Stayed 2 nights in Apr 2025

4/10 Poor

Iqbal, sidcup

Travelled with family
Disliked: Amenities
There was a continuous stinking smell of drainage coming through the drains which filled the room as well and there were no windows to ventilate. Tea not supplied, water not refilled, no condiments, rubbish toiletries, food was average and expensive. ATM was broken, barbers were only good to shave heads nothing else and expensive, no milk supplied for tea. All in all not worth the money they charged.
Stayed 1 night in Mar 2025

6/10 Okay

Mahbub

Liked: Cleanliness, staff & service
Porters and cleaners were very helpful and were eager to serve
Stayed 3 nights in Mar 2025

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Stayed 7 nights in Mar 2025

6/10 Okay

Yousuf

Stayed 8 nights in Mar 2025

10/10 Excellent

Abdulsabur, Ibadan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Haram. Walkable but not easy. Getting bus back osnt easy
Stayed 9 nights in Mar 2025

4/10 Poor

Aarzoo

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was a cockroach in the room on the praying mat. That was very unexpected and when I showed the video to the staff they did not do anything except said, "I am sorry for this"
Stayed 1 night in Mar 2025

6/10 Okay

Ibrahim

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Bassel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for it’s price
Stayed 4 nights in Mar 2025

10/10 Excellent

Elhadj

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

8/10 Good

Maulin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel - only the distance from Masjid Al Haram is a little bit far!
Stayed 3 nights in Mar 2025

8/10 Good

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities
Bus to haram
Stayed 1 night in Mar 2025

8/10 Good

Kazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were just getting a bad smell from the bathroom which was annoying. All other services are good.
Stayed 3 nights in Mar 2025

10/10 Excellent

SOHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Sandy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Dilawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Mohammadovesh, Brandon

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025