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Hotel Alcaravan Medellín

3.0 star property
3-star hotel near Santafé Mall

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Photo gallery for Hotel Alcaravan Medellín

Outdoor spa tub
View from property
Rooftop terrace
Standard Triple Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411
  • Santafé Mall
    ‪3 min drive‬
  • Oviedo Shopping Center
    ‪3 min drive‬
  • Poblado Park
    ‪4 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with air conditioning

Double room with air conditioning

Double room with air conditioning

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room with air conditioning

Twin room with air conditioning

Twin room with air conditioning

  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 10 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the area

Itagüí

Near the airport.You'll be within half a mile (1 km) of Chimeneas Park and 2 miles (3 km) of Santafé Mall with a stay here. EAFIT University and La Frontera Park are also within 2 miles (3 km).

What's nearby

  • Santafé Mall - 3 min drive - 2.5 km
  • Oviedo Shopping Center - 3 min drive - 2.9 km
  • Poblado Park - 4 min drive - 4.3 km
  • Lleras Park - 5 min drive - 4.3 km
  • El Tesoro Shopping Park - 5 min drive - 4.3 km

Getting around

  • Ayura Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 44 min drive

Restaurants

  • ‪La Tiendita - ‬5 min walk
  • ‪Bistro el Mordisko - ‬8 min walk
  • ‪Subway - ‬5 min walk
  • ‪Amazonas - ‬7 min walk
  • ‪Grill Master - ‬7 min walk

About this property

Hotel Alcaravan Medellín

3-star hotel near Santafé Mall
Hotel Alcaravan Medellín offers its guests a hot tub and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A rooftop terrace, an arcade/game room, and tour/ticket assistance are also featured at Hotel Alcaravan Medellín. Limited free parking is available on a first-come, first-served basis.

This 3-star Itagüí hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Built in 2005
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alcaravan Medellín offers 96 accommodations with safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Hotel Central Plaza Medellin

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  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcaravan Medellín

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 20000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 20000.0 per night
  • Hosted evening meal: COP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 249 reviews
Rating 8 - Good. 92 out of 249 reviews
Rating 6 - Okay. 39 out of 249 reviews
Rating 4 - Poor. 12 out of 249 reviews
Rating 2 - Terrible. 19 out of 249 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Darlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024

2/10 Terrible

Alejandro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024

6/10 Okay

Limary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Stayed 2 nights in Nov 2023

8/10 Good

Vianella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023

4/10 Poor

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Eli, Coral Springs

Stayed 18 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022

10/10 Excellent

tyreiss

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay 7 yaer tenure

there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022

10/10 Excellent

Luis, Deland

Stayed 11 nights in Aug 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place will be good have AC because is hot sometimes a
Stayed 1 night in Feb 2022

6/10 Okay

Christian andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

is ok

it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is safe the service excellent but the y need improve the towels in better condition no rags in bad conditions but it is recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just outside Medellin

Very nice staff at desk and restaurant. Not fancy at all but clean and friendly in the middle of Itagui. Ten minute walk to train, two stops to downtown Medellin
Stayed 6 nights in Feb 2021

10/10 Excellent

tyreiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4star treatment

Very good attentive service..courteous clean and responsive
Stayed 2 nights in Nov 2020

10/10 Excellent

Anthony

Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, customer service, clean, comfortable
Stayed 3 nights in Sep 2019