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Hotel Portal Central

Property class: 2.5
Hotel near Santafé Mall, connected to a rail/subway station in Itagüí

Choose dates to view prices

Photo gallery for Hotel Portal Central

A black leather sofa with wooden legs, a small wooden table, and a large potted plant.
A gym with exercise equipment, a digital scale, and a mirror wall.
A hotel room with four beds, a ceiling fan, and artwork on the walls.
A modern dining area with a cityscape view, a large flat-screen TV, and a small bar area.
A hotel room with a bed, a desk with two chairs, a city view through a large window, and a framed artwork on the wall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
52-25 Cl. 85, Itagüí, Antioquia, 055411
  • Place, Chimeneas Park
    ‪1 min walk‬
  • Place, EAFIT University
    ‪3 min drive‬
  • Place, La Frontera Park
    ‪4 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪45 min drive‬

Room options

View all photos for Comfort Suite

A modern hotel room with a bed, a desk, a glass shower enclosure, and a painting on the wall.

Comfort Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk, a mirror, a ceiling fan, and a bathroom visible through an open door.

Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with four beds, a ceiling fan, and artwork on the walls.

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Single Room

A bedroom with a bed, a desk, a chair, a painting, and a window.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Standard Single Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and artwork on the walls.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

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About the area

Itagüí

In shopping district.Stay at this Itagüí hotel and you'll be within half a mile (1 km) of Chimeneas Park and 2 miles (3 km) of Santafé Mall. EAFIT University and La Frontera Park are also within 2 miles (3 km).

What's nearby

  • Chimeneas Park - 1 min walk - 0.1 km
  • EAFIT University - 3 min drive - 2.5 km
  • Viva Envigado - 3 min drive - 2.2 km
  • La Frontera Park - 4 min drive - 1.9 km
  • Santafé Mall - 5 min drive - 3.3 km

Getting around

  • Ayura Station - 12 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 44 min drive

Restaurants

  • Urbania Cafe
  • ‪McDonald's - ‬2 min drive
  • Parmessano
  • Casa Museo Otraparte
  • El Café de Otraparte

About this property

Hotel Portal Central

Hotel near Santafé Mall, connected to a rail/subway station in Itagüí
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Portal Central also features laundry facilities and an elevator.

Smoking is allowed in designated areas at this Itagüí hotel.

  • 93 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portal Central offers 93 accommodations, which are accessible via exterior corridors. Cable television is provided.

Bathrooms include showers and bidets. This Itagüí hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: COP 12,500 for adults and COP 12,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Bidet
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portal Central

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 12500 for adults and COP 12500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 39967

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portal Central Hotel
Hotel Portal Central Itagüí
Hotel Portal Central Hotel Itagüí

Frequently asked questions

How close is Hotel Portal Central to the airport?

Hotel Portal Central is 15.8 mi (44-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

Does Hotel Portal Central have an airport shuttle?

Airport shuttle services are not available at Hotel Portal Central.

Does Hotel Portal Central offer free breakfast?

Free breakfast isn’t provided at Hotel Portal Central, but cooked-to-order breakfast is offered for a fee of COP 12500 for adults and COP 12500 for children. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Hotel Portal Central?

No, there is no casino at this hotel.

What time is check-in at Hotel Portal Central?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

Is there free parking at Hotel Portal Central?

This hotel offers free extended parking.

Does Hotel Portal Central have a pool?

Hotel Portal Central does not have a pool.

Does Hotel Portal Central have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Portal Central have a spa?

There are no spa services available at this hotel.

How close is Hotel Portal Central to downtown Itagüí?

Hotel Portal Central is 2.2 mi away from Itagüí.

Hotel Portal Central Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Enyerson

Liked: Property conditions & facilities
Good for stay one night or short term
Stayed 1 night in Aug 2025
Verified review

8/10 Good

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location access transportation.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jose

Liked: Amenities
Servicio al cliente, excelente. La comida del restaurante, excelente. Todo fue excelente para mí. Gracias.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Isaac

Stayed 1 night in May 2026
Verified review

6/10 Okay

Manuel

Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Lucy

Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Jorvick stefano

Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024