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The Brown, Guatape, Autograph Collection

4.0 star property
4-star beachfront hotel near Peñol-Guatapé Reservoir

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Photo gallery for The Brown, Guatape, Autograph Collection

Property amenity
Lobby
Outdoor pool
Property amenity
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
El Peñol - Guatape Paraje, Vereda Los Naranjos, Guatapé, Antioquia, 053840
  • Place, Peñol-Guatapé Reservoir
    ‪11 min walk‬
  • Place, Parque Comfama
    ‪5 min drive‬
  • Place, Rock of Guatapé
    ‪6 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪96 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View (Balcony)

Standard Room, 2 Double Beds, Lake View (Balcony)

Standard Room, 2 Double Beds, Lake View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lake View (Balcony)

Deluxe Room, 1 King Bed, Lake View (Balcony) | View from room

Deluxe Room, 1 King Bed, Lake View (Balcony)

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lake View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Lake View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Lake View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 15 bedrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Lake View (Balcony)

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Lake View (Balcony)

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Lake View

Presidential Suite, 1 Bedroom, Lake View

Presidential Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Guatapé

On the beach.Stay at this Guatapé hotel and you'll be within half a mile (1 km) of Peñol-Guatapé Reservoir and 2 miles (3 km) of Parque Comfama. Rock of Guatapé is within 3 miles (5 km) and Old Peñol Replica is within 9 miles (15 km).

What's nearby

  • Peñol-Guatapé Reservoir - 11 min walk - 1.0 km
  • Parque Comfama - 5 min drive - 2.9 km
  • Rock of Guatapé - 6 min drive - 3.9 km
  • Old Peñol Replica - 18 min drive - 13.2 km
  • Piedra del Marial - 32 min drive - 22.7 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 109 min drive

Restaurants

  • ‪Alex Parrilla - ‬6 min drive
  • ‪La Fogata - ‬8 min drive
  • ‪Peregrino Restaurante - ‬7 min drive
  • ‪San Tropel Charcutería Bar - ‬7 min drive
  • ‪Praia Beach Club - ‬8 min walk

About this property

The Brown, Guatape, Autograph Collection

4-star beachfront hotel near Peñol-Guatapé Reservoir
The Brown, Guatape, Autograph Collection offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Brown, Guatape, Autograph Collection. Self parking is free.

This 4-star Guatapé hotel is smoke free.

  • 116 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Boat tours
  • Free beach club
  • Outdoor pool
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass with passport must be presented upon check-in (visa may be required). Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 178834

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 405 reviews
Rating 8 - Good. 35 out of 405 reviews
Rating 6 - Okay. 22 out of 405 reviews
Rating 4 - Poor. 8 out of 405 reviews
Rating 2 - Terrible. 20 out of 405 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Lake view. Outdoor pool amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best hotel in Guatape Antioquia Colombia
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Stayed 1 night in Sep 2025

6/10 Okay

Lakshya

Disliked: Staff & service
The front desk staff needs more training so they can talk more politely The food is good and the wait staff is good too Also the road to the hotel is horrible
Stayed 4 nights in Sep 2025

8/10 Good

PAOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view very relaxing great gym staff was very attentive
Stayed 1 night in Aug 2025

4/10 Poor

Ladys

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is beautiful, very clean, and offers the perfect atmosphere to relax. I truly enjoyed the property and everything it has to offer. However, my experience with the staff left me disappointed. At check-in, I presented my American passport to avoid the resort fee, since tourists are not required to pay it. Unfortunately, I was still charged, and I feel this may have been due to my Colombian background, even though I do not live here. For reference, I didn’t encounter this issue when staying in Cali. Additionally, the restaurant service was extremely slow. It took nearly 30 minutes to receive a drink, and I had to ask three different staff members before it finally arrived. While the property itself exceeded my expectations, the service made my stay less enjoyable. Because of this, I would not choose to stay here again despite how beautiful the hotel is.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Miguel

Stayed 2 nights in Aug 2025

10/10 Excellent

Pavel

Stayed 1 night in Aug 2025

8/10 Good

curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel food is great. The staff is great for some reason. Nobody wants to invest in the roads around the hotel or even on the property. It makes no sense at all. You have to take little tues and it is a ride that beats the hell out of you better for a four wheeler.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Beto

Stayed 2 nights in May 2025

10/10 Excellent

Andelis

Stayed 1 night in Aug 2025

10/10 Excellent

OSCAR, Miami

Stayed 1 night in Aug 2025

10/10 Excellent

Cora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Don't get scared of the drive to it, we did it at night and totally thought we took the wrong way until couple of signs showed us we are on the right track. Is secluded, gorgeous resort!
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Staff & service

Abuso de cargo administrativo

Nuestra experiencia en este hotel fue totalmente desagradable. El administrador tuvo un trato déspota, desafiante y prepotente, haciéndonos pasar un pésimo momento. Se tomó atribuciones que no le correspondían, demostrando un exceso de poder que en realidad no tenía, lo que refleja una grave falta de respeto y un mal servicio al cliente. Lo más grave es que, por el simple hecho de dar una opinión, se nos negó el hospedaje, lo cual constituye una represalia injustificada y una vulneración directa de nuestros derechos como consumidores. Consideramos que se afectaron los siguientes derechos fundamentales del consumidor (Ley 1480 de 2011 – Estatuto del Consumidor): • Derecho al trato digno y respetuoso. • Derecho a acceder libremente a los bienes y servicios ofrecidos al público, sin discriminación ni represalias. • Derecho a recibir un servicio de calidad, acorde con lo anunciado y contratado. • Derecho a la información clara, veraz y suficiente. • Derecho a presentar reclamos y obtener una respuesta adecuada, sin ser castigados por ello. Este caso será reportado a la Superintendencia de Industria y Comercio (SIC) para que investigue y sancione las irregularidades, ya que se trata de una práctica abusiva que vulnera nuestros derechos como consumidores. No recomendamos este lugar bajo ninguna circunstancia, ya que lo más importante para nosotros es el servicio al Cliente.
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
1. I could not communicate with the hotel by email or phone until I arrived at the front desk and was given a what’s app number that actually worked and never did they return any emails 2. The front desk staff was slow and inefficient during the entire stay 3. The walls of the rooms would allow me to listen to my next door room’s conversations 4. Cleaning staff stated at 7 am with a fun and laughter conversation directly in a a small room right by my room 5. The mattress was tired and lumpy with permanent indentations on each side of the king bed with pillows that would not support a child’s neck 6. I stayed 5 night at 300 dollars per night and on the 4th and fifth night they had a large party with music blaring and tic tok motorcycle transports going buy until 3 am each night 7. The road to and from hotel to Guatapé and el Peñol was dirt and felt like I was placing my life in danger riding in taxis 8. We lost power twice during the stay 9. I was not allowed to bring my own insulated cup to the pool to drink the hotels drinks out of and was rudely treated by an non English speaking person 10. I noticed many of the females wearing garments that were clearly against the rules we were given by the front desk at breakfast lunch and dinner along with pool attire 11. Three times we had people arguing into the night in rooms and hallways waking me up at 2-4am 12. I believed that what I was getting was a quiet secluded hotel not a weekend party
Stayed 5 nights in Aug 2025

6/10 Okay

Eliana, Linden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a terrible checkin experience at this property, they ask for physical ID for every single person staying and my wife had a picture of the passport as walking with those documents in Colombia is risky. So we explained the situation and the lobby receptionist was rude and referred us to read the law. The property is beautiful but the service and the staff has a lot to improve. We escalated the situation and the manager was kind enough to understand and help us. I stayed before at Domus glamping and the experience was 1000% better than this luxury hotel. I wouldn't stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel Ever!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Great views, good amenities. Absolutely recommend staying here
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAW se queda corto

Hace rato no estaba en un lugar tan agradable con tan buen servicio, la piscina, la atención, la atención, la belleza del lugar, la atención. Felicitaciones al dueño de este lugar.
Stayed 2 nights in Aug 2025

10/10 Excellent

julie

Stayed 1 night in Aug 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025