Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property
4-star hotel near Collins Street

Choose dates to view prices

Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
Exterior
1 King Premium
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

1 King Standard

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Standard

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Single Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

1 King Premium

  • Sleeps 2
  • 1 King Bed

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

Melbourne Central Business District stay.A stay at this Melbourne Central Business District hotel places you steps from Bourke Street Mall and a 5-minute walk from Collins Street. Melbourne Central and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Regent Theatre - 5 min walk - 0.5 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Betty's Burgers - ‬3 min walk
  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪El Jannah - ‬2 min walk
  • ‪Puzzle Coffee - ‬1 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

4-star hotel near Collins Street
There's a restaurant on site. WiFi is free in public spaces. Holiday Inn Melbourne Bourke Street Mall by IHG also features a fitness center and an elevator.

This 4-star Melbourne hotel is smoke free.

  • 273 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 116 reviews
Rating 8 - Good. 12 out of 116 reviews
Rating 6 - Okay. 4 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 5 out of 116 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

STEVE, Twin Falls

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great. Perfect location. Room is in great condition.
Stayed 2 nights in Nov 2025

8/10 Good

Emin Bahadir

Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was only 2 months old and spotless. Lovely staff, lots of nice touches to the room, very convenient for shopping and public transport.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Brand new, great location, \parking was a bit of a pain but aside from that 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for CBD shopping! Just a few metres to the Bourke St Mall, but very quiet. The staff were lovely. There was a small problem with one of rooms, it was sorted out quickly with no fuss. The rooms are very nice, clean and super comfortable- I loved that they had two types of pillows on the bed to choose from. I will definitely be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

TAEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's good. I think that room is very cleannand staff is very kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been beautifully renovated and my room was clean and exceptionally comfortable to stay in. I was so impressed by all of the thoughtful details that went into the design of my room and the hotel overall. The staff were also lovely and kind, and the hotel was very conveniently located. I will 1000% be returning to this hotel the next time I'm in Melbourne!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reached around noon time, staff was very nice to let me check in early and even upgrade my room. The room was comfortable and spacious with city view. I had a good rest and a nice breakfast before heading to airport.
Stayed 1 night in Nov 2025

2/10 Terrible

Abdullah

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, even had the plastic striping on the tv from the packaging! Everything feels fresh and new, including bed linen, towels etc. The location is great as it is around the corner from Bourke Street mall, but the rooms are very quiet, you can hardly hear any outside noise. Staff are exceptionally friendly and helpful. Would love to stay again so highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at this property, check in / out was a simple process, room was very clean, and the breakfast options available first class.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Nice rooms, clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Oct 2025

2/10 Terrible

Vijay

Stayed 5 nights in Oct 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Excellent location and service .. Rooms were brand new and spotless , highly recommend this property.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel will becoming my new go-to for melbourne stays. Brand new and really lovely fit out. The rooms were properly dark (which I know is important to some) and spacious for the price point. Best hotel I've stayed at in Melbourne by a long way. As other reviewers noted, the breakfast buffet was great and definitely worth including in your stay. The only thing I would warn about is that the noise from the corridors was particularly noticeable, the doors to the rooms weren't soft close so there was a lot of slamming when other guests came to their rooms + kids running in the corridors. The latter is obviously not in control of the hotel but was a bit frustrating.
Stayed 3 nights in Oct 2025