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Mercure Melbourne Southbank

4.0 star property
4-star hotel near Crown Casino

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Photo gallery for Mercure Melbourne Southbank

Lobby sitting area
Exterior
In-room safe, desk, blackout drapes, soundproofing
Restaurant
View from property
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Popular LocationCrown Casino12 min walk
  • Popular LocationMelbourne Central14 min walk
  • Popular LocationMelbourne Cricket Ground3 min drive
  • AirportMelbourne, VIC (MEB-Essendon)20 min drive

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

10/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Family)

In-room safe, desk, blackout drapes, soundproofing

Superior Room (Family)

8.6/10 Very good
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Superior Room (1 Queen Bed)

8.8/10 Excellent
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room (1 Queen Bed)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Melbourne Southbank, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (663)
The price is CA $153
per night
CA $169 total
includes taxes & fees
7 Jun - 8 Jun
Holiday Inn Express Melbourne Southbank, an IHG Hotel

About the area

Melbourne

Central Melbourne getaway .Within a 15-minute walk of this Southbank hotel, you'll find Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 miles (3 km).

What's nearby

  • Crown Casino - 12 min walk
  • Melbourne Central - 14 min walk
  • Royal Botanic Gardens - 19 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 3 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • Waterfront Southgate - 3 min walk
  • Belgian Beer Cafe Melbourne - 1 min walk
  • PJ O'Brien's Irish Pub - 1 min walk
  • Ponyfish Island - 2 min walk
  • Hophaus Bier Bar Grill - 2 min walk

About this property

Mercure Melbourne Southbank

4-star hotel near Crown Casino
Mercure Melbourne Southbank offers its guests concierge services, laundry facilities, and room service (during limited hours). Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. WiFi and wired Internet are free in public spaces. A complete renovation of Mercure Melbourne Southbank was completed in August 2023.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 11 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Dining table
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 262 ft (AUD 30 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 32 for adults and AUD 11 for children
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Front entrance ramp
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 472
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Contactless check-out is available.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1001 reviews" "
Rating 8 - Good. 403 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bhushan

Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly even though they were super busy when we stayed
Stayed 2 nights in Feb 2024

8/10 Good

Marie

Travelled with family
Liked: Staff & service, property conditions & facilities
Decent property for the price. Secure building with key access only to floors. Room was a decent size and nice and clean. Bathroom was a bit small and dated- could use a deep clean in shower/floor. Also did not have (or could not find) the fan for the bathroom. Staff were lovely and always helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for Taylor Swift’s tour. Rooms were a great size and the staff were so lovely and accommodating
Stayed 1 night in Feb 2024

8/10 Good

Steven

Liked: Amenities
Nice coffee
Stayed 1 night in Feb 2024

6/10 Okay

Stephen

Stayed 1 night in Feb 2024

2/10 Terrible

Junayed

Liked: Cleanliness
Disliked: Staff & service
Not happy. Room wasn’t ready on time, provided a diff room with single bed. Couldnt sleep properly, sleep was terrible, worst ever.
Stayed 2 nights in Feb 2024

10/10 Excellent

Durnford Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central area very close to trams & trains.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lincoln

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our purpose to explore inner city Melbourne and visit the tennis centre all of which we walked to unless it was raining.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location within the heart of Southbank but amazingly quiet.
Stayed 2 nights in Feb 2024