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DoubleTree by Hilton Memphis Downtown

4.0 star property
4-star hotel near AutoZone Park

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Memphis Downtown

Relax in our elegant lobby, featuring a high ceiling, comfortable seating, and a cozy atmosphere.
Meetings take place around the long table in this well-appointed conference room.
Conveniently stocked with a variety of beverages and reading materials.
Located in a prominent corner, this hotel offers a unique view of the surrounding area.
Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • Beale Street
    ‪3 min walk‬
  • FedExForum
    ‪5 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪1 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

8.6 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles

Standard Two Doubles

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay movies

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

Downtown Memphis stay.You'll be steps from AutoZone Park and within a 10-minute walk of Beale Street with a stay at this Downtown Memphis hotel. FedExForum and Orpheum Theatre are also within half a mile (1 km).

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 3 min walk - 0.3 km
  • FedExForum - 5 min walk - 0.4 km
  • National Civil Rights Museum - 13 min walk - 1.1 km
  • Bass Pro Shops at the Pyramid - 1 min drive - 1.5 km

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪Flying Saucer - ‬6 min walk
  • ‪Charlie Vergos' Rendezvous - ‬2 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬2 min walk
  • ‪Tamp & Tap - ‬4 min walk

About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel near AutoZone Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Memphis Downtown. For a fee, parking is available.

This 4-star Memphis hotel is smoke free.

  • 280 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1985
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 97 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities
Updates are still being made, but the staff was amazing! Food in the restaurant was freshly made (ie biscuits from scratch) and delicious!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lameshia

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

35th Anniversary Celebration

Everything was absolutely amazing!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Fatima L

Travelled with group
Liked: Staff & service
Ms Linae believe she was manager and was excellent had a very pleasant attitude, professional always. Would like to also speak of Jasmine and another lady was also very pleasant. The afternoon shift were not as pleasant at all. The rooms are basic, there are no microwaves or refrigerators in the rooms.
Stayed 3 nights in Apr 2025

2/10 Terrible

Barry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Normally we have a great experience with Doubletree. This time, however was different. After waiying over half an hour at check in, we finally were able to make it to our room. When we torned down the bed, there were blood stains on the sheets. When we called the front desk, they said they were sending someone up. 20 minutes later, someone arrived, handed us a stack of sheets and when we offered to show them the stains, we were told "I just drop off the sheets..." and he left.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
The staff wasn’t bad, but the sheets/duvet were filthy. Didn’t feel very safe at the hotel
Stayed 1 night in Apr 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated hotel, needs upgrade

The hotel is dated. The lobby is gorgeous and it’s near Fed Ex Forum but that’s it. Looks like full size beds, bathroom is dated with chipped door and furniture. Toilet is too low and I am 5’5”. I won’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris, Landover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 4-days in Memphis. This Double tree had good food and good housekeeping. Jazmine at the front desk along with 2 other ladies (waited 2-weeks to do the review) were outstanding. Different people from my group arrived at different times and everyone had only nice things to say about check-in including the very helpful valet car attendants.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hospitality was awesome. The facilities were piss poor
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Staff & service
This was a stay for a basketball tournament and we were overall pleased. The staff was top tier!!!! Valet, front desk, cleaning staff all were extremely accommodating and very helpful when needed. The lobby and bar area are nice. We had a great bar tender that introduced us to new drinks. Beale street and Fed Ex Forum are just about a block away. My only con for the hotel is that the rooms are dated and the bathrooms are small but other than that it was nice!
Stayed 2 nights in Mar 2025

6/10 Okay

Kamiyah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric, calumet park

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off the staff was wonderful but rooms are very outdated, mattress were very uncomfortable, bathroom peeling up this hotel should be labeled a 2 star and should be priced as one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Employee
Stayed 2 nights in Mar 2025

6/10 Okay

Lily

Travelled with family
Liked: Staff & service
Wish there were bars or rails to hang onto in the bathtub. The maids and staff were very nice. Parking was expensive.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Doubletree Downtown

Great location, not so great valet service. Extra $25 for a early check in. Stayed 3 nights housekeeping never came, called twice (separate days) and still nothing. Not the best experience from a Doubletree. Nice bar and restaurant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aloys

Stayed 2 nights in Mar 2025

2/10 Terrible

Narihiko, Houston

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Need some upgrades
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, very nice breakfast, valet parking really easy, bed was nice. Sticky Floor downstairs, no water at the gym. But besides that, I definitly would go back here
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Amenities
Nice place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Eileen Margaret Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
I would have given the property condition a higher rating if I did not find a cockroach in my room bathroom. Gap under entry door is quite significant. The cockroach may have entered that way. However, I was not prepared for a guest that night so the cockroach had to go. It is now in the Memphis City grey water system. Thank you Memphis for your hospitality and friendly welcome. I would love to return someday.
Stayed 3 nights in Feb 2025

2/10 Terrible

Chris

Stayed 2 nights in Feb 2025