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Hyatt Place Memphis/Germantown

3.0 star property
3-star hotel in Southwind

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Lobby
Down comforters, pillowtop beds, desk, blackout drapes
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Shoppes At Hacks Cross
    ‪4 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Memphis

Southwind stay.Your stay at this Southwind hotel places you within 3 miles (5 km) of Mike Rose Soccer Complex and TPC Southwind. Shoppes At Hacks Cross and Baptist Memorial Hospital-Collierville are also within 3 miles (5 km).

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 3.2 km
  • Shoppes At Hacks Cross - 4 min drive - 3.9 km
  • Carriage Crossing - 5 min drive - 6.7 km
  • Lowrance Road Park - 6 min drive - 8.1 km
  • TPC Southwind - 6 min drive - 4.3 km

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Hacienda - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪Circle K - ‬3 min walk

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and a shopping center shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $120
CA $137 total
includes taxes & fees
Jun 14 - Jun 15
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

Property amenities

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests will receive smart lock details

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown

Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown Hotel Germantown

Hyatt Place Memphis/Germantown Germantown

Hyatt MemphisGermantown Germa

Hyatt Place Memphis Germantown

Hyatt Place Memphis/Germantown Hotel

Hyatt Place Memphis/Germantown Memphis

Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

How close is Hyatt Place Memphis/Germantown to the airport?

Hyatt Place Memphis/Germantown is 16.8 mi (24-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Memphis/Germantown?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Memphis/Germantown on May 31, 2026 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Memphis/Germantown have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Memphis/Germantown.

Does Hyatt Place Memphis/Germantown offer free breakfast?

Yes, Hyatt Place Memphis/Germantown offers free breakfast.

Is there a casino at Hyatt Place Memphis/Germantown?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Memphis/Germantown?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Hyatt Place Memphis/Germantown?

This hotel offers free self parking.

Does Hyatt Place Memphis/Germantown have a pool?

Hyatt Place Memphis/Germantown features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hyatt Place Memphis/Germantown have a restaurant?

Hyatt Place Memphis/Germantown is home to Bakery Cafe, which features light fare.

Does Hyatt Place Memphis/Germantown have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Memphis/Germantown to downtown Memphis?

Hyatt Place Memphis/Germantown is 17.9 mi away from Memphis.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities good staff
Stayed 1 night in May 2026

10/10 Excellent

Datren, Louisville

Liked: Cleanliness, property conditions & facilities
Spotless and comfy
Stayed 2 nights in Feb 2026

8/10 Good

khisha

Liked: Cleanliness, amenities, property conditions & facilities
They were nice. The room was clean except the bathroom floor. They forgot to sweep it. Big room. Hot coffee at 5am too.
Stayed 1 night in Feb 2026

2/10 Terrible

Saulma, Hutto

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
I paid for a king size bed and I got a queen. The kid who is at the check in counter was very rude and seemed bothered to do his job.
Stayed 1 night in Feb 2026

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Phillip

Stayed 1 night in Feb 2026

10/10 Excellent

ANDREA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, customer friendly staff/ manager
Stayed 3 nights in Feb 2026

10/10 Excellent

alexandra

Stayed 1 night in Feb 2026

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean!
Stayed 2 nights in Feb 2026

10/10 Excellent

Stacy

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

roger

Stayed 1 night in Feb 2026

10/10 Excellent

Willie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Whole Hotel was clean and the staff were very helpful and friendly. Especially enjoyed the breakfast.
Stayed 2 nights in Feb 2026

10/10 Excellent

Isabel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, has complementary breakfast which is yummy. The bed was super cozy and room very clean. Overall 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

Lou

Stayed 1 night in Dec 2025

10/10 Excellent

Fikirte

Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

8/10 Good

Rose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Jan 2026

8/10 Good

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Travelled with family, Business traveller
Exhaust from an outside car came in through the air conditioner. Curtains still let a lot of light in the room early each morning. No full shower door. Shower wall was incomplete, with water easily spilling on the floor. Loud whimpering dog could be heard during one of the afternoons.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cynthia

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Very clean, spacious and comfortable. The staff was friendly and professional. The breakfast was delicious!
Stayed 3 nights in Jan 2026

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
The check in was smooth. The guy at the desk was very kind and knew what he was doing. Breakfast was the same as every other free breakfast, not worth what it cost. Staff is great!
Stayed 1 night in Jan 2026

8/10 Good

Kelly, Germantown

Stayed 1 night in Jan 2026