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Best Western Plus Riviera

2.5 star property
Hotel near Stanford University in Menlo Park

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Photo gallery for Best Western Plus Riviera

Exterior
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
15 El Camino Real, Menlo Park, CA, 94025
  • Stanford Shopping Center
    ‪2 min walk‬
  • Stanford University Medical Center
    ‪19 min walk‬
  • Stanford University
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Menlo Park

In Menlo Park .You'll find Stanford University and Stanford University Medical Center within 3 miles (5 km) of this Menlo Park hotel. Stanford Shopping Center and Stanford University Arboretum are also within half a mile (1 km).

What's nearby

  • Stanford Shopping Center - 2 min walk - 0.2 km
  • Lucile Salter Packard Children's Hospital at Stanford - 16 min walk - 1.4 km
  • Stanford University Medical Center - 19 min walk - 1.7 km
  • Stanford University - 3 min drive - 2.6 km
  • Stanford Stadium - 4 min drive - 2.2 km

Getting around

  • Palo Alto Station - 11 min walk
  • San Francisco Intl. Airport (SFO) - 35 min drive

Restaurants

  • ‪The Melt - Stanford Mall - ‬8 min walk
  • ‪Blue Bottle Coffee - ‬9 min walk
  • ‪La Baguette - ‬8 min walk
  • ‪True Food Kitchen - ‬6 min walk
  • ‪Pinkberry - ‬5 min walk

About this property

Best Western Plus Riviera

Hotel near Stanford University in Menlo Park
Best Western Plus Riviera offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Riviera. Free self parking is available.

This Menlo Park hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western Plus Riviera offers 37 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Exterior

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  • Free WiFi
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4.5 out of 5, Wonderful, 1,476 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Riviera
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Motel
Best Western Plus Riviera Motel Menlo Park
Best Western Riviera
Best Western Menlo Park
Best Western Plus Riviera Hotel Menlo Park
Menlo Park Best Western
Best Plus Riviera Menlo Park
Best Western Plus Riviera Hotel
Best Western Plus Riviera Menlo Park
Best Western Plus Riviera Hotel Menlo Park

Best Western Plus Riviera Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 620 reviews
Rating 8 - Good. 214 out of 620 reviews
Rating 6 - Okay. 96 out of 620 reviews
Rating 4 - Poor. 35 out of 620 reviews
Rating 2 - Terrible. 34 out of 620 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Zijun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret to leave this slightly negative review here. On the last day before check-out, my room was not cleaned. One clerk explained that it was due to the system being down, while another told me they don’t offer cleaning the day before check-out. These inconsistent explanations were a bit confusing and frustrating. A manager assured me they would be in touch to resolve the issue, but unfortunately I haven't received the follow-up. I’m sorry to leave this message here, but I hope the hotel can work on improving its communication and service.
Stayed 5 nights in Mar 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in every way!

Very clean! Comfortable, updated rooms, great location, and the kindest most accommodating staff in the business. Highly recommend!
Stayed 1 night in Mar 2025

6/10 Okay

Heliett

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Chrysalis

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly & rooms clean. The beds weren’t the best and frames a little cheap. They made a lot of noise with any movement. There was night construction which was pretty loud from our room. The breakfast was decent and staff very attentive to the food and cleanliness.
Stayed 1 night in Jan 2025

6/10 Okay

Rosalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the noise from the main road is very loud and pretty constant. They do supply ear plugs which tells you lots. Laura the front desk and Jess the breakfast girl and the housekeeping ladt were great...the manager not so much.
Stayed 3 nights in Jan 2025

10/10 Excellent

Li Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

2/10 Terrible

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to check out early due to ppl upstairs making too much noise it was almost 1 am midnight and we couldn’t sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Joonhee

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This BW Riviera was a surprisingly awesome. Staff are wonderful and the room we had. Wow! Maybe just updating the bathroom but I report no negatives. I have been to many hotels around the world including overwater bungalow to wooden structure in Afghanistan and this was one place that I blurted "wow" It served our needs as far as location and this place was a delightful surprise. Will stay here over the other higher tier places. That coffee machine was the clutch though.
Stayed 1 night in Jan 2025

6/10 Okay

Susanna

Stayed 2 nights in Nov 2024

8/10 Good

Priscilla, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
It was super close to Stanford Hospital! I also was able to get a wholesome breakfast before I had to go to the hospital.
Stayed 1 night in Dec 2024

2/10 Terrible

Ciara

Disliked: Cleanliness, staff & service
I have never had an issue staying a hotel but over the last week was horrible. Caring for my sick grandmother at Stanford driving back and forth I would hope to get some quiet, not the case people stomping above me, people running passed my door, and yelling all through the late hrs. When I was asked how my stay was I told them horrible and the front just stared at me and just asked me if I wanted my receipt didn’t ask what happened or anything. The only person that did her job very well was the lady at the breakfast counter she was apologetic when the simplest things didn’t go right and went to fix it right away. I unfortunately don’t recommend this felicity
Stayed 3 nights in Dec 2024

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Construction Zone in progress. Noisy people above us on first floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
The entire property was kept extremely clean.
Stayed 2 nights in Dec 2024

2/10 Terrible

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Revery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for campus visit.

We chose the property based on price and proximity to university campus. I was expecting a typical drab and frumpy motel. What we found was a clean, cheerful property well maintained with freindly staff. The room was clean, smelled fresh and inviting. Considering the locales, a good value for the money
Stayed 3 nights in Dec 2024

6/10 Okay

David, San Francisco

Stayed 1 night in Oct 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
Thermostat was turned off when I arrived and the room was very cold. It took some time to warm up. Also lukewarm water in the shower both mornings of my stay. Disappointing. Great location, however.
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness
Great service!
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, professional & courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff and clean and comfortable rooms.
Stayed 1 night in Nov 2024

8/10 Good

arlo, Window Rock

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2024