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Cigno Hotel (Adults Only)

4.0 star property
4-star adults-only hotel near Paseo de Montejo

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Photo gallery for Cigno Hotel (Adults Only)

Exterior
Exterior
Classic Room, 1 King Bed
Business centre
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪1 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Mérida Centro stay.You'll be steps from US Visa Applicant Service Center and within a 10-minute walk of Mercado Municipal Lucas de Gálvez with a stay at this Mérida Centro hotel. Museo Casa Montejo and Municipal Palace of Merida are also within half a mile (1 km).

What's nearby

  • US Visa Applicant Service Center - 1 min walk - 0.0 km
  • Plaza Grande - 10 min walk - 0.9 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Jose Peon Contreras Theater - 13 min walk - 1.1 km
  • Parque Santa Lucía - 16 min walk - 1.4 km

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 12 min drive

Restaurants

  • ‪El Principal - ‬4 min walk
  • ‪Café Lavé - ‬5 min walk
  • ‪La Kombuchería - ‬5 min walk
  • ‪La Ruina - ‬5 min walk
  • ‪Restaurante Lucy's - ‬3 min walk

About this property

Cigno Hotel (Adults Only)

4-star adults-only hotel near Paseo de Montejo
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Cigno Hotel (Adults Only). Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Dining venue
Cigno Hotel (Adults Only) offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Ya'ax Hotel Boutique
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  • Spa
  • Parking included
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The price is CA $346
CA $418 total
includes taxes & fees
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Ya'ax Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 45-inch smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

Property Registration Number HCO181213C92

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 86 out of 97 reviews
Rating 8 - Good. 10 out of 97 reviews
Rating 6 - Okay. 0 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dorwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dominick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful property for your next visit to Mérida
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and plan to go back!
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and safe. The parking next to the hotel was great.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Stayed 3 nights in May 2025

8/10 Good

moria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ulises

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. Little far from everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

william, Los Angeles

Liked: Amenities, property conditions & facilities
Burial hotel close to old Merida sites.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities
Estupendo servicio personal súper amable y el hotel de lujo me fascinó muchas gracias
Stayed 1 night in Aug 2024

10/10 Excellent

gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Stayed 4 nights in Aug 2024