Ratings based on 104 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
76% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Needs to be taken over by a company which will upgrade the property. Too expensive for the experience. Far from downtown. We were almost the only guests.
3 out of 5
by A traveller

Posted Aug. 16, 2023 on Expedia
All was great until locals in the area started shooting off fireworks.
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 15, 2022 on Expedia
5 out of 5
by A traveller

Posted Mar. 10, 2020 on Hotels
Good pool and best food in restaurant, very romantic surroundings
Comment from Hotel Management
Mar. 10, 2020 by Administration, Hotel Management
Dear guest, Thank you for yor comments, we hope to see you again soon! Kind regard from the Misne family!
5 out of 5
by A traveller

Posted Nov. 28, 2019 on Expedia
Oasis of tranquility within lush gardens and 2 refreshing pools. Car required as Merida center is a 15 minutes drive
Comment from Hotel Management
Dec. 3, 2019 by Administration, Hotel Management
Dear Mr. Kurt, Thank you for your commentaries! We hope to see you back soon. Best regards from Merida!
5 out of 5
by A traveller

Posted Nov. 19, 2019 on Hotels
Comment from Hotel Management
Nov. 19, 2019 by Administration, Hotel Management
Dear Mr. Mohammed, thank you for your ranking! Kind regards from Merida!
5 out of 5
by A traveller

Posted Nov. 4, 2019 on Expedia
Comment from Hotel Management
Nov. 21, 2019 by Administración, Hotel Management
Estimado huésped, Muchas gracias por su amable puntuación, nos da mucho gusto saber que tuvo una estancia placentera con nosotros. Esperamos verle pronto nuevamente. Saludos desde la Blanca Mérida
5 out of 5
by A traveller

Posted Apr. 4, 2019 on Expedia
Beautiful, secluded properity and a great place to 'chill'. Everyone, group keepers, waiters, and front desk personnel were very kind, helpful and friendly. Not a place for walking and exploring Merida unless you have a car or do not mind waiting for cab.
Comment from Hotel Management
Apr. 9, 2019 by Administration, Hotel Management
Dear Guest, Thank you for your commentaries! We hope to see you back soon! Kind regards from Mérida!
5 out of 5
by A traveller from Houston

Beautiful rooms and Hacienda

Posted Mar. 5, 2019 on Hotels
Beautiful venue, very clean and comfortable room, very spacious and roomy. I would just add a full size mirror to the room, other than that, i loved everything.
Comment from Hotel Management
Apr. 9, 2019 by Administration, Hotel Management
Dear Guest, Thank you for your commentaries, there are very importan to us! Kind regards from Mérida!
5 out of 5
by A traveller

Posted Feb. 25, 2019 on Expedia
It is very nice it has beautiful gardens The only con is it is far from town
Comment from Hotel Management
Apr. 9, 2019 by Administration, Hotel Management
Thank you for your ranking! Will be a great pleasure have you here again. Kind regards!